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Ace Spouting, Fascia & Downpipes

Address 1 Pukemiro Street, Onehunga, Auckland, New Zealand
Phone +64 800 874 546
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.acespouting.co.nz
Categories Gutter Cleaning Service, Roofing Contractor
Rating 4.2 19 reviews
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Ace Spouting, Fascia & Downpipes reviews

19
Sort by: date highest rated lowest rated most helpful
Ted
30 January 2023 3:49

Very fast and excellent service. The guys came and did a replacement of my old facia gutter at the back of the house.
They finished the job i a week and a half. Other companies would have taken months as they were fully booked.
Recommend business that did good job and fast.

Mark
16 August 2022 7:25

Didn’t get the courtesy of a response to my online enquiry, my follow up email a week later or my voicemail left a few days later. I’ll deal with someone that wants my business instead.

Jin
12 April 2022 23:33

Ace was very responsive handling my quote request, visiting site, carrying out installation of a new gutter and cleaning up. Professional. Thank you!

Gary
12 January 2022 21:26

Over the winter months the internal guttering on a section of our roof developed a leak sufficiently serious to allow water to penetrate through to the eaves. We contacted Ace and they had someone on site within 24 hours to assess the problem and provide a detailed quote which arrived within 24 hours by email. The quote was accepted, we paid a deposit and a tradesman (Kyle) arrived on time and had the job completed the same day. He left the worksite in a good state and the following morning a follow-up person arrived to remove the waste, ladders and trestles. Communication was outstanding. I would recommend Ace without hesitation.

Meg
27 December 2021 1:04

The team from Ace replaced my plastic guttering with Coloursteel. They organised an inspection / quote quickly, booked me in with no hassle, turned up when they said they would, did a really professional job, and cleaned up quickly. Highly recommended.

Tania
27 November 2021 16:39

I had my tired old guttering completely replaced and am extremely happy with the end result. Very quick on quoting, good price, good communication with Holly on questions I had and once I accepted the quote they were there the next day! Friendly workman who did such a good job and there was absolutely no mess afterwards.
Would highly recommend:)

Ashley
19 November 2021 13:08

Highly recommend! I'm a first home buyer. I purchased my family home from my Dad. It's in bad shape as you can tell. Ace spouting helped with fascia, soffit, spouting and downpipes. Holly and the team were very accommodating with all the questions I had which was great for someone who knows nothing about this world. The team on site were highly efficient they even recommended a roofer to repair my roof. I'm all for word of mouth advertising then anything else so thank you very much. Thanks again team, I'm grateful that this part of the project is finally done! And you've made the experience stress free:) before and after photos don't do this job justice!

Rae
19 September 2021 13:37

I have spent weeks trying to get work quoted for a job. Initially I was impressed with their level of communication and then suddenly it all goes quiet. I sent a work order in July and got no response, have tried ringing a number of times but just get an answer machine. I give up. Thank goodness we didnt get a quote to then have paid money down to find the job doesnt get done. I need to write this review to warn other people. I think this business is in trouble.

Clif
01 June 2021 4:02

Team were very responsive and got the job done with minimal fuss or disruption. Quality workmanship, good product and no mess afterwards. Would highly recommend.

cameron
15 February 2021 7:11

Sadly after 6weeks of trying to getting any communication i got none. Qfter communicqtion was established after custoner pulled pin we got a refund of deposit quickly. Its tough when staff who fill specific roles leave i can understand/been a tough year. Happy new year guys!

David
07 November 2020 7:13

Great company, very competitive quote, excellent craftsmanship, highly recommend Ace Spouting Facia and Downpipes

Kobi
02 April 2020 17:48

I am not one to write many reviews but Ace Spouting went above and beyond. Not only did they make the process easy, the experience was excellent and one to remember. They were professional and we received great communication from the very beginning, they were friendly, the job was done well and I would truly recommend Ace Spouting to anyone. Thanks so much Ace!

Denise
25 March 2020 12:10

I got these guys around to do a tricky job - fast, efficient and real friendly service, they did the impossible - and at a great price. Highly recommended!

Teresa
09 March 2020 15:04

Being a retired lady living on my own I was very apprehensive about getting someone to my property to replace my gutters. Thank goodness they were very lovely men who were efficient and got on with the job without any hold-ups. I felt very comfortable with them on my property and would definitely recommend them.

Pam
01 March 2020 6:10

Very professional team in all aspects, extremely happy with my new guttering and would highly recommend getting in touch with Ace Spouting. The communication was fantastic through out the entire job, never felt in the dark about anything which gave me peace of mind.

Alister
11 February 2020 20:50

Thanks Guys for sorting us out so quickly. Really appreciate that all went to plan, you were quick to quote (and it was bang on), quick to install & you tidied up all the mess. Brilliant service.

Nicole
12 January 2020 11:46

. A lot of confusion around what we actually wanted, when discussing your needs be very clear as this can significantly affect your quote price. I'm sure had we gone with you the work would have been to a high standard.

Courtney
12 December 2019 0:41

CAUTION. Prior to paying the deposit we received good service and communication, and agreed on an installation date. However once the deposit was paid communication dropped off. On the agreed installation date no one rang us to let us know it wasn't happening, we had taken our gutters off the day before in preparation. I had to chase Holly via email, and phone to which she responded that she had left the office call someone else (terrible customer service). The foreman that she gave the contact details for preceded to tell me that they weren't told of the agreement (likely Holly rushed the agreement to make the sale). Gutters weren't on for another 2 weeks, during which it rained and we had a house with no gutters. In the end they did an good job but not worth the hassle. Wouldn't recommend.

Margaret
06 December 2019 17:58

Timely responsiveness, honesty and good workmanship are increasingly hard-to-find tradesman attributes.
ACE was located through contact with the Roofing Assn. The attendances were for a fix-up of an experienced but not inexpensive previous provider who advised they could do roofing + 'spouting', unfortunately the spouting & the revisits continued to be problematic.
Various ACE personnel attended the fix-ups, communications were also had with the owner + support staff.
I have no hesitation in recommending ACE who were totally reasonable at all levels.

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