All Smiles Dental

Amazing post-treatment care. Assisted with all my dental needs, even though I am overseas. Very kind and helpful team.

I’ve had a lot of work done here this year, and I’m pleased to have finally found people I can trust to do a great job. Thanks Krystal for your precise and thorough work, Andrea who did a fabulous clean, and Jasmine and Talia who are kind and helpful.

While the staff were lovely and the service really good; the results weren’t there. I looked worse after my treatment than before and when Kristal acknowledged it and understood my disappointment, she still took 100% of the fees. She said the only way to fix it was through surgery at my own cost of course. I had communicated through my treatment my concerns as I could see it was not going the right way, but she kept brushing it off. Lesson is learnt, there is a difference between a dentist trying to do orthodontics and an orthodontist. There’s a good reason why she was cheaper.

All Smiles is excellent. I’ve never loved going to the dentist so much! The team are so lovely, welcoming, experienced and never pressure you when it comes to treatments. I always feel great after leaving and that my teeth are being looked after at a price I find to be extremely fair in comparison to my experiences overseas. Absolutely would recommend!

I don't usually write reviews but I went to All Smiles Dental for about 5 years and I've only ever had an awesome experience (as much as you can have at the dentist:) ). All of the staff are lovely - a special mention to Krystal, Jess, Grace and Kisane. As someone with a huge fear of the dentist (as well as having a lot of teeth issues), I really appreciate the kindness of the team. I've moved overseas now but I hope to find a clinic that is even half as good:)

Thank you!

Recently I had teeth extraction treatment at All Smiles Dental. I was very nervous but Dr Krystal's calm and friendly manner immediately put my mind at ease. She is very experienced and confident and everyone in the clinic is so helpful and patient. They answered all of my question and provided lots of support. A special mention of Jasmine Mills, here is a must who made sure to contact me to advice me of what to expect on the day and followed up after the procedure, making sure I was well.

Last week I came into All Smiles Dental for a consultation. I was given an Invisalign treatment plan quote & was told about an Invisalign promotion/open day, which is a free Invisalign treatment planning session (Usual cost of $600). Prior to leaving, Jess went over the treatment plan & promotion with me & my mother. Jess gave us brief information about the treatment plan & cost. However, failed to be fully transparent & thorough when explaining the T&Cs regarding the commitment fee that comes along with the current promotion. My mother & I both left the Dental Clinic confused about the “commitment fee” which is a deposit required to be paid prior to commencing Invisalign treatment. My mother heard that the commitment fee is required to be paid on the day that I come in for the promotion appointment, whereas I heard that I would only be required to pay the commitment fee when I am ready to commence with the Invisalign treatment. Given we were both confused, I called All Smiles Dental yesterday morning & spoke with Jess. She confirmed that I would not be required to pay the commitment fee on the day of the promotion appointment & continued to go into depth about the treatment planning (rather than about the fee that comes along with the promotion). I said to her “So I don’t need to pay the commitment fee on the day of the promotion appointment, but I’m able to pay the fee when I am ready to commence with the Invisalign treatment” to which she responded “yes, tomorrow your appointment is completely free”. I arrived at my appointment this morning & was given a consent form from Talia. In the consent form it stated that I needed to pay the commitment fee of $1950 by the 18th of April (3 weeks post the promotion appointment that I was already there for). I explained to Talia that I had called yesterday morning & that Jess never told me that I would need to pay 3 weeks post this appointment. She went to get Jess to assist me. Jess took me away from the main reception area & brought me into the Dental room. She did not offer me a seat to discuss this situation, I took it upon myself to take a seat as she stood over me the entire time during our conversation. The first thing she said to me was “you don’t need to pay the commitment fee today, which is what I told you on the phone yesterday” to which I responded “yes, but you did not explain to me that there would be a set date that I would be required to pay the commitment fee post this “free” appointment”. Jess then responded, “You will need to pay the commitment fee on the given date as it is required as part of the promotion”. Why was this not communicated with me when I called yesterday morning? I called yesterday morning to receive clarification, yet there was still lack of transparency and communication skills on Jess’ part. I explained to her that my father would be paying for my dental treatment, therefor this is something I would need to confirm with him before consenting to. Instead of her apologizing for her lack of communication & transparency, I found myself apologizing instead. Which was honestly demoralizing looking back at it. I am a Med student and took the day off from hospital practice to spend an hour travelling to this Dental Clinic to be demoralized and told something that should have been told to me on the phone yesterday morning. Please teach your staff the importance of transparency, clear communication and the importance of VERBAL INFORMED consent, as these situations makes your clients lose complete trust in you. Never once did the words “You will need to pay the commitment fee three weeks after your “free” appointment” come out of Jess’ mouth. Why is it so difficult to be upfront and transparent with your clients? I genuinely hope that this was just a communication issue, rather than a scheme to confuse and deceive me. I shouldn’t have to enquire about something twice and still not have an idea of what I am expected to pay, up until I read it on a piece of paper. I will not be returning to this Dental Clinic.

Had a clean & examination. Extremely complete, personable and professional service. Also all the time I needed to help me with a couple of questions I had. Thanks!

Very happy with my Invisalign treatment from All Smiles.
Clear communication, friendly, gentle & make you feel very comfortable throughout the whole process.

Amazing results from Krystal and her team. Really happy with my Invisalign- I am
Able to smile with confidence for the first time in 45 years!

Always a pleasure visiting All Smiles. For someone who had major anxiety around the dentist I love my visits now. The whole team has been fantastic with making sure I get the result I want from my Invisalign. Even being patient whilst I was unable to wear them when pregnant! Highly recommend

If you are considering getting veneers at All Smiles then please read this review.
I have been a client at All Smiles for a few years and had been happy with the dental work I received. Veneers were something I had wanted for a long time and I was finally in a position where I could afford to get them so naturally, All Smiles dental was my first choice.

Unfortunately, the process I experienced was very stressful, confusing and has ultimately left me with teeth I am unhappy with. I got 6 front top teeth veneers and I paid $8000.

The first major problem is the color I have ended up with. The veneer colour is not selected at All Smiles with Krystal but at a lab in Grey Lynn (Race Dental). After my appointment in which my temporary veneers were fitted, I was instructed to go to Race Dental so the technician could make "a personalized color". I asked the lab technician for a color which was slightly brighter than my natural tooth color. She selected a color for me. I was not shown all the options, told about the differences in yellow /grey shades etc or given any examples to hold/look at. I trusted the technicians suggestion as the veneers would be "hand painted to create the unique shade". But I have ended up with teeth that are darker /yellower than my natural teeth.

Secondly, there was a problem with the veneers protruding out from my gum. Krystal filed the two front veneers back and this has removed some of the glaze and given the teeth a matt appearance.

I have contacted Krystal multiple times and said that I am not happy with the results. Regarding the color, she has said that:
1. The yellow from my natural tooth could be showing through the veneer
2. The veneers look whiter before they are cemented on
3. I may be over thinking the problem
4. Maybe the lab technician was having a bad day
5. I will have to pay again if I want it changed

She also said I could try to bleach (for an extra charge) the backs of my teeth to improve the color. So I paid for the bleach and tried it but haven't seen any difference.

Please shop around for veneers and don't pay unless you have received what you asked for.

Wonderful experience, thank you! The whole team was very professional. Dr Krystal gave in depth advice and helped form a treatment plan that would work best for me and my circumstances. The procedures went very smoothly - no pain and lots of information the whole way through which was greatly appreciated. No pain afterwards either and the team called to check in on my the next day which was really nice. I also saw Grace for a hygienist appointment and she was excellent as well and gave some great advice on how to best approach cleaning my teeth with a bonded wire. Overall would definitely recommend - thank you team!

I had my invisalign completed with Krystal and it was a great experience. Krystal and the team were always helpful and willing to go above and beyond to make sure I recieved the best results! Thank you All Smiles!

Great experience, all staff very pleasant and helpful, Dr Tarak is impressive - caring and very skilled. I have no hesitation in recommending. A very professional clinic.

Dr Krystal puts you at ease with her gentle yet professional approach and her lovely staff make sure you are looked after you from the second you walk through the door!

The team at All Smiles Dental are fantastic! I went to another clinic for my toothache and they were terrible. Luckily i found Dr Krystal Tarak who took time to explain what was needed for my teeth. Despite my fear of dentist, it was a pleasant experience and i look forward to going back. Awesome service. Highly recommend!

Wouldn't show me a mirror when they finished their work, and provided me with a crooked dental-bonding "fix". Dentist Krystal Tarak was dishonest with the result, and did not offer any after care options after her disastrous procedure. The "glue-like" substance make the tooth look stained or that permanent food debris has decorated the "fixed tooth". Wish I could give zero stars.

Amazing experience with Dr Krystal and the team at All Smiles! Friendly and knowledgeable. We loved the way we were given all the information plainly and explained thoroughly. We were offered options, and given honest educated advice. This clinic really is passionate about their work and CARES for their patients. Our previous experience with dentists in NZ was not great, but All Smiles has not only restored our faith in dentists - but made our experience very pleasant and enjoyable. THANK YOU!

All cries dental! My experiences: you should never be late or if you need to cancel the appointment, need to do so in advance or you will get charge $85. Haven't been able to use any dental services for my mom yet been there 4 times cost about $2000 very costly place and not even able to cure her pain! Now I need to take her to remove her teeth which cost another $500. She is stuck in NZ during Covid which is supposed to be a nice thing except for seeing this mental place!