Artmount & Framing Matters NZ Ltd
Address | 82 Newton Road, Eden Terrace, Auckland, New Zealand | ||||||||||||
Phone | +64 9 309 2020 | ||||||||||||
Hours |
|
||||||||||||
Website | www.artmountandframingmatters.co.nz | ||||||||||||
Categories | Picture Frame Shop | ||||||||||||
Rating | 4.8 30 reviews | ||||||||||||
Similar companies nearby Archivista — 452 Mount Eden Road, Mount Eden, Auckland Frame by Frame — 27 Remuera Road, Remuera, Auckland Sgraffito Picture Framers — 1 Garden Road, Remuera, Auckland Focus Frame Ltd — 718 Dominion Road, Mount Eden, Auckland |
Artmount & Framing Matters NZ Ltd reviews
30Wow. So impressed with these people. We have an outstanding framework job it looks amazing. And they also repaired a large framed photo for us. The price was also a very pleasant surprise. Really recommend these guys.
Artmount are really great framers with an extensive range, experienced framers and lovely staff - great combo. They also beautifully restored a badly damaged lithograph for me, it is a family heirloom so we were all delighted with the result! Big thanks to Esther and co.
Esther and her team have framed multiple pictures for me, their recommendations for my pictures and the results have been outstanding. Highly recommended.
We found Artmount and Framing fantastic and extremely helpful when it came to listening to what we wanted and their advice on framing and colour. Todd and Esther couldn't do enough for us thankyou guys.
Steve and Jane Bruce
Went in looking for something different in the frame I wanted, they were real helpful in showing me options and ended up with a magic look.
Artmount contacted me when it was finished, I was stoked with the look
Great work every time I use Artmount, accompanied by great advice re framing. Professional service
I have had a number of pieces of artwork framed by Artmount and cannot speak highly enough about their expertise and work.
A number were prints which were relatively straight forward but some were old original oil pieces. They worked through the options with me with good insights and recommendations and I could not be happier with the end results.
At all times they were professional warm and friendly. I cannot recommend them highly enough. You cannot go wrong with these people.
Simon
I can’t speak highly enough of the team. I had a number of pieces of work that needed framing. It took time to work out the best frames and how to mount. The skill and patience of the team was fantastic. Nothing was rushed, everything was explained and the results are fabulous. Definitely well executed, at a fair, reasonable price, and in a great timeframe. Added bonus - dog pats. Will absolutely be using again.
I have used the Team an Artmount & Framing Matters to frame every piece of our extensive art collection for as long as I can remember. Most likely our relationship goes back almost 25 years. Even when we loved in Christchurch, we sent pieces we purchased at Auction up to be framed. Their Service and products have always been first class.
Many thanks and see you all next purchase.
Steve Williams)
If you're looking for an awesome group of people, great service and highly knowledgeable in their work, Artmount & Framing Matters Ltd are the team you're after.
After searching high and low for a team to frame a big traditional piece of art and culture, they were able to give our family what we asked for. It was framed perfectly and displayed in such a way that will catch your eye as soon as you walk into our home.
A huge fa'afetai tele lava (thank you) to you all for exceeding our expectations and highly recommend your services!
Absolutely brilliant service - professional and well priced. We had something that needed framing urgently and everything was prompt and well communicated. Was so stoked at the outcome and couldn't have asked for more. Would definitely be my go-to place for any future framing needs!
Knowledgeable & helpful staff.
Haven't got my item back yet, so can't comment on quality.
Artmount and Framing helped me with 9 frames of photos and sports events medals and they did an excellent job. There was real thoughfulness and care in the design and layout of each of the frames, as well as great customer service from Dixie and the team. Thoroughly recommend their service.
Great company, very helpful. They do great professional printing quality for a great price, would definitely recommend if you are getting custom prints.
Fast service, excellent staff, reasonable rates. What more could you want! My go-to for all framing needs.
Excellent service and products. My framing has been nothing but outstanding. Prompt service and good communication. Thanks team for a job well
Done.
I wanted to print and frame an illustration for my nephew, Artmount and Framing have been really helpful
These guys are wonderful. The service and quality are always impeccable. I have been a customer for over ten years now, and always love the chats and great advice as well as the awesome results they produce.
Went to this place this morning to get some certificates framed. The woman who served me didn’t even ask what I want to do before she says “When do you need these by? ”. She seemed quite impatient and agitated when she said it. I actually wasn’t concerned about when I would get them so I said “next week some time? ” without wanting to put any pressure on. Her next comment is “Sorry we can’t help you, we’re too busy, you should try somewhere else”. I couldn’t believe my ears! I said “I didn’t care when I got them back, but you’ve made me feel like you don’t want my business so I’ll go elsewhere”. Then on my way out she is turning to her colleagues and saying “oh my god”. My suggestion to this company: Instead of insulting your loyal customers (I’ve been using their services for 15 years) and treating them like cattle, maybe you should do some work on your attitude/approach because you obviously haven’t thought about it very much! I recall being treated rudely at this company before and they are certainly not shy when it comes to their pricing - I will take their excellent advice and go elsewhere!
NOTE: the response you read below (which starts with "I'm sorry" and finishes telling me I'm "not a grown man") illustrates the attitude of the management perfectly and does not attempt to address any of the issues outlined above which lead to this situation. I re-iterate that not at any time did I insist that the job be completed within a certain time-frame, and if I seemed angry on my way out it was certainly not how I felt when I arrived!
The Artmount team is amazing! Excellent quality and helpful friendly staff.
We're always pleased with the work they complete for us.