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Auto Super Shoppe Forrest Hill

Address 260 Forrest Hill Road, Forrest Hill, Auckland, New Zealand
Phone +64 9 410 7089
Hours
Monday07:30-17:00
Tuesday07:30-17:00
Wednesday07:30-17:00
Thursday07:30-17:00
Friday07:30-17:00
Saturday07:30-13:00
Website www.forresthillmotors.co.nz
Categories Auto Repair Shop, Auto Air Conditioning Service, Car Inspection Station, Tire Shop, Mechanic
Rating 4.2 48 reviews
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Auto Super Shoppe Forrest Hill reviews

48
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S C
17 November 2023 17:24

Very knowledgeable with European cars, able to source parts other people couldn’t and recognise issues correctly. Amazing team, professional service)

Simon
09 September 2023 21:40

I highly recommend this business. I've been coming here for years because these lovely people are very capable of fixing up my two older BMWs good as new and always at a fair price.

Mohammed
19 August 2023 23:17

They might be good if you have a specific task to accomplish (WOF, oil change, etc) but if you are unaware what causes a problem and want them to investigate, I won't do it here. Tried them a couple of times, they spent the whole day, charged me a fortune, without actually fixing anything. All I get is a 2-min talk of what sophisticated checks they have done, a few mechanical jargon, and a request to bring the car back if the same problem happens again (which would indeed happen). Took the car to another mechanic and got it fixed within a couple of hours, paid half the amount and by the way, it's nothing related to what they proposed.

Lee
26 July 2023 15:47

Been coming here for over a decade - consistent excellent service and fantastic workmanship. Highly recommend

Nina
15 July 2023 5:42

5 stars for sure, my 2nd time to do WOF in here, only 4 mins far away from my home, very efficient service and friendly staff, definitely will come back again.

Richard
12 July 2023 22:43

Always found the team to be professional, helpful and courteous. Happy to bring my car to them for all services and requirements.

Carina
14 May 2023 18:17

After battling for many weeks with a grossly disinterested Mazda service team, the guys at Auto Super Shoppe Forrest Hill listened to our explanation of the car's issues, suggested a solution, ordered the part, and resolved the problem, all within a few days.

Our Mazda 2012's TCM issue has now been resolved at a reasonable price, accompanied by technical understanding of the underlying issue (and therefore applying the right solution), and great customer service.

Novia
11 May 2023 9:55

Had an urgent issue with my break pads and rotors on Saturday, the team is so nice and professional. Got my car back within two hours and could continue driving it to enjoy my weekends in Auckland. Thanks a lot!

John
01 March 2023 15:09

I had my cars serviced at Auto Super Shoppe Forrest Hill many times before, but the last experience there was an absolute disaster. The price for a WOF was $78 this time and kept increasing every time I came back, whereas it was much cheaper elsewhere. When I needed to replace only the brake pads for my old Japanese car, they charged me nearly $700- a whopping $500 more than what I would pay somewhere else of $200.

What made things worse was the attitude of the receptionist. She was unbelievably rude and unprofessional, refusing to explain why the prices had increased and providing wrong information. Despite the fact that there were WOF stamps last time from Auto Super Shoppe Forrest Hill still on my car glass, she said she had never seen my car before and couldn't find on the system!

I strongly recommend avoiding Auto Super Shoppe Forrest Hill, as they are not to be trusted and will charge you a lot. The service, pricing and attitude are all terrible, and no one should have to put up with that.

Tom
16 December 2022 11:54

Stopped going here because they are muppets honestly go somewhere else without apprentices who work on your car clearly unchecked. Put the wrong battery in not secured, fixed my starter motor only for it to break a day later, when I took to my other mechanic he opened it infront of me and showed me why it failed and to get my money back from them. This was years ago so who knows what they're like now but would never go back.

Fabrizio
18 October 2022 0:42

Engine light on, scan said EGR valve and Catalytic converter faulty. They told me that need to be replaced and cause euro car and its age (2006) costs will gonna be high over 1000 bucks.
Told to Cleaned EGR valve to another mechanic, for less than $200 problemsolved and engine light gone. Rip off attempt avoided

Jason
03 September 2022 19:26

Got my WOF here. Front needed replacing which they were able to do on the same day (the guy even drove to another location to pick them up). Great service, friendly staff.

Ewen
17 June 2022 6:05

I had a urgent problem with a fuel leak on a Saturday and was from out of town. The team were so helpful and obliging. I can't praise them enough. Awesome people especially Hagan AAA+

Kalyana
09 February 2022 19:13

Today morning I got my car's WOF and basic service done at this place. I really liked their customer service, quality of work, and reasonable pricing. Overall I am happy with their service and strongly recommend for any one.

Danyel
13 December 2021 2:56

Amazed at the team's professionalism and punctuality every time I use Heiko and his team.

FHM is the trustworthy and reliable workshop everyone is looking for, cannot recommend them enough

John
19 November 2021 16:03

The team are great. Very reasonable prices, Maintain my service records when it comes time to sell and local yes local which is important to me.

Nigel
13 November 2021 15:50

We have been going to Forrest Hill Motors for 20 years and during that time have had over 10 family cars looked after with quality servicing by way of repairs and maintenance. I must say that Heiko, Megan and the team have an amazing affinity for customer service, expertise and professionalism and I would thoroughly recommend Auto Super Shoppe Forrest Hill to anyone needing any vehicle service or repair work.

Nothing is too much trouble, the job always gets done, no matter how complicated and they always find the time to attend to your needs and keep you informed of progress.

Richard
08 November 2021 0:14

Confidence and trust are essential components of owning an older car. Road trip memories or fast bends on country roads, the fuel you use or the tyres you run. Even more importantly who you commission to help you keep the car running and whether you can partner with them for the journey. This shop, and this team, are accessible experts. They have passion and commitment to quality work. Was up today for an annual service and will be back in a month for a WOF. It’s a pleasure.

Diabolus
23 June 2021 5:56

Not a good experience I expected so much more but they failed in every way I wouldn't recommend to anyone

Roza
02 June 2021 20:04

I used this business three times for issues on my own car and my daughters car. They did not solve the problem and they added to it. Charged me $1200 for services I did not ask for. When I asked why they said it was necessary! Don’t use this business

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