Automotive New Lynn

Great, friendly service. They were very efficient and kept me updated throughout the whole process. Awesome team thanks guys

Great service, gave me a run down of the cost. Then, I got a courtesy car so I could return to work and gave me a call once the repairs and service were completed on my car.

Incredibly friendly, efficient service. This team always go above and beyond, most recently vacuuming our footwells when we took our car in to be repaired. They will always call with a quote before proceeding with any work too which I greatly appreciate.

I have been a customer for a while now Carlos and his workers are very friendly and kind u can always count on Carlos for the great services he always provides for all his customers
Thank you Carlos and ur workers for the great services
Bernadette

I went to heaps of other mechanics before I found this one and these guys were so helpful. Thank you guys

Always a good service, good price rates and if you looking for a quick wof this is a place to go

I have been to many mechanics over the years, this is the first one I have wanted to review - they are so lovely and helpful, they went above and beyond for me, explained what I could do so they wouldn't need to charge me. Really appreciate their hard and honest work

Had been to three different mechanics before I came here and safe to say I won’t be going anywhere else. They repaired what was needed to pass my wof (that was expired for 2 months) took my car to where I got my wof checked and even serviced my car. Great team, great service. Thanks guys.

TL;DR
Had to get my brake pads and rotor disks done for WoF.
Carlos & Gideon were Legends. Fast, tidy, and detailed work. Will go again when I need something that falls into their services.
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Longer Story
Carlos explained me the whole process without being prompted (due to only mentioning the pads, and not the rotor disks when I called), what Carlos didn't know is that I had gotten a budget from somewhere else, and they (the other place I'd been to the day before) were straight away trying to get me to change the rotor disks (my disks needed only skimming), with no consultation or prior notice, thus I gave the other place the finger (I measured my disks so i knew they were more than ok widthwise, and had no damage).
So I was more than happy with how he explained it when I only mentioned the Pads instead of just throwing me a budget with things I hadn't requested. It doesn't take long to communicate something simple. Carlos knew what I wanted, and what he'd likely face once the car were to arrive at the shop, and gave me a heads up, so I wouldn't get any surprises.
Took the car mid afternoon since they had a slot and it was done by the end of the day. Happy to say that ANL helped me solve what was missing for me to pass my WoF.
Gideon was there when I went to pick up the car later that day, and he was also super friendly and easy to talk to.
Good team, fair market prices, and no shenanigans:)
They were recommended to me by a friend, and I will recommend then as well from hence forth.

Sold a car and had inspection done here with the buyer. Carlos was incredibly helpful, clear, and fair in his assessment and his treatment of both parties. Neither or us knew much about cars, so it really helped buyer and seller to come to an agreement. Would go out of my way to use this mechanic again.

Love this mechanic carlos is the best and his other workers aswell i can always depend on them & trust them to fix my car highly recommend them also very helpful with dealing with quotes & are my go 2 with my car

One of the most genuine mechanics i have ever come across. I took my car in for a wof ended up needing a few things done and he called me right away and kept me in the loop with everything that was happening with my car. Carlos gave multiple different options to suit my financial situation. He was AMAZING, highly highly recommend!

Service is amazing here. Had troubles with the sub frame of my car and they managed to source out the part earlier than expected. Very happy with the end result.

I had taken my car to Carlos as it was the closest mechanic I could drive to as my car was no driveable. I had explained to Carlos I was looking for a cheaper solution as this car was supposed to be sold today to a dealership. He had informed me that 3 of my fuel injectors needed replacing me and quoted me $900 a piece didn’t even offer me different solutions. The up-mark at this place is horrendous and did not feel like he was really looking out for me but looking out for his bank. I brought 3 fuel injectors through another mechanic at $180 per injector + GST (second hand) but he obviously had listened to my situation with the car and did his best to shop around.please shop around and see what other mechanics can do as this place is extremely overpriced.

Was going to use this company but turned out to be a real rip off $900 each for fuel injectors plus labour when we bought them new for $180.be ware of CARLOS

WOULD HIGHLY RECOMMEND! Was struggling to find a shop to help with a clutch replacement until I came across these guys. The Automotive New Lynn team provide a high quality and professional service, excellent communication in regards to potential issues with the car and running me through my options. Not only was it an great price, but the boys went above and beyond to return the car clean, shiny and in the best shape possible. Could not fault their service and will definitely come back again. Thank you Carlos and Gideon for everything!

Carlos is very good clear communication great service and very thorough and explains everything very well
Best mechanic by far we highly recommend

It's not very often you find a shop that actually cares about how the customer actually feels. I wasn't mad about the initial price but rather disappointed because I knew the amount of "labour" that went into getting my car up & running. Carlos called me the next day, apologised and asked how much I was happy to pay and refunded me the remaining amount.if that's not going above and beyond the call of duty I don't know what is. Great stuff!

Highly recommend! Done full service no problems after that. Resonable prices, friendly and professional.

Carlos, really cares about his customer, He and his staff ended up working late on my car at no extra cost. When people go out of there way like this really shows a genuine care. Therefore, Automotive New Lynn is very trustworthy and have your best interest at hand. Highly recommended.