Barfoot & Thompson Takapuna

Excellent communication and professionalism. Aden and his team always provide the excellent work for every clients, and take good responsibility for both buyer and vendor.

Dear Lauren

I wanted to send a note of heartfelt appreciation for the exceptional work you've been doing as property manager and valued business partner. Your dedication and expertise have made a significant impact on our properties' success and our overall business.

Your ability to handle complex property management tasks with efficiency and professionalism is truly commendable. It's evident that your contributions go above and beyond, and I'm grateful for the partnership we've built. Let's continue working together to achieve continued growth and success.

Warm regards,

Eric Kim

It has been great having Q from Barfoot and Thompson managing our rental property over the last year. She has been able to take the stress away from us after many years of self management. Great communication, keeping us well informed so that things work best for us and our tenant.

Our experience with Barfoot & Thompson Takapuna has been awesome and great. Lauren Pilling was our Property Manager and she is really amazing towards her clients. I personally want to thank you Lauren for her friendliness every time she doing Inspections and replied to my queries or when I needed advice. Your great service is highly appreciated and noticed. Barfoot & Thompson Takapuna should be glad to have Lauren Pilling in the Team.

Hi all, we are with Barfoot & Thompson since 2017, living on same property in Shore, we had brilliant experience with all staff they have. We met few different property managers, all are very friendly and awesome. All minor-to major issue get resolved very quick. Every time inspection day is very exciting for us as all agents listen us very carefully and helped us whenever needed. Now we are leaving property as we moving out of Auckland, we are full of emotions as this place had so many attachments and memories with us. Big thanks to Q Bistamin our recent property manager, she is awesome and always very calm lady. Her recent visit when my mom was at home, she said Hello to her, other day my mum who was on road, lady Bistamin waved and said Hello, my mum was so happy with her beautiful gesture of respect and kindness. Thanks to all B & T for looking after us so many years in row. Your service and dealings will be missed in new city
Happy Easter Guys

Amazing experience with B&T, A+ goes to Q Bistamin & Monique, very professional, friendly and great people skills.keep the good job up

B&T Takapuna thank you for dealing with a tricky rental and for throwing everything you could at it to sort. Paddy, Monique, Nicky and Q - you're incredibly professional, friendly and go out of your way to mediate an otherwise miserable situation. To anyone looking for a slick and friendly team, look no further than the team at B&T Taka.

Had a great experience last week! Requested something off property manager Q (you're a star) within less than 24hrs landlord turned up with the good thank you

Our experience with B&T has been great. They are responsive to any problems that might arise, communicative and professional. We signed up with Monique Barker who was very professional and helpful in finding us a great location for our needs. Lauren Pilling managed our tenancy and was exceptional. Very thorough and whether you were a renter or landlord you could be assured you were in great hands! Thanks Lauren, Monique and B&T for a great tenancy service in Takapuna!

Q Bistamin and Monique Barker have been amazing. They have been super helpful throughout our tenancy and we feel very well supported. We couldn't have asked for better property managers as tenants.

Q Bistamin is amazing, she has been very helpful to me as a tenant and nothing is ever too much. She is polite and very understanding and as a tenant I have been very happy with our correspondence. She is an asset to B&T

Barfoot & Thompson Takapuna are fab to work with. Q Bistamin is quick to reply and sort any property issues quickly and efficiently. Would recommend both tenants and landlords call them first.

I've based my stars on my most recent dealings with them. First off I emailed an agent on the Saturday evening, and received probably an automated reply saying that they would be in touch. I was expecting a reply on Monday, but the day came and went. No contact. By 1pm on Tuesday I rang the office and got put through to Sarah O'Neil. I explained the situation to her and she said that she would be round within 10 minutes. Now that's what I call customer service. Sarah has been a delight to deal with, so now we'll have to wait for the outcome. Sarah is a great example to others
Since writing this review we have sold the house, thanks to the hard work done by Sarah and the auctioneer who did a FANTASTIC job. Thoroughly recommend Sarah at Barfoot and Thompson Takapuna.

Nice enough until you vacate a property then they quickly turn on you. They tried to withhold bond for things that were clearly noted as existing on the entry condition report. They even tried to withhold bond for faded carpets from sun damage? The property was left in pristine condition but they managed to come up with some really imaginative ways to keep our bond. Advice for new tenants: write down EVERYTHING and take lots of photos when you move in, you'll need them if you want your bond back when you vacate.

We had the pleasure of working with Monique Barker at Barfoot&Thompson Takapuna when we needed a fixed term rental for 6 months in 2019.

This was our first time as tenants in New Zealand – we were fresh of the boat from Denmark – so we had a lot of questions and concerns, all which Monique handled swift and professionally.

Monique made us feel at ease throughout the whole process from start to finish, and took the time to explain when needed.

Moving to a new country is challenging, so really appreciated having her assisting us with our initial housing situation.

We give her and B&T Takapuna our best recommendations.

I would like to share how happy me and my family is with Takapuna branch of Barfoot & Thompson, especially our property manager Monique Barker. We have been renting property in Takapuna. Great, fast and straight forward communication with agent. Eny issue we had so far were fixed in timely manner and more than efficient. Great in every way. Won't change them.

With my family we rent a property from Barfoot & Thompson Takapuna for 5 years. The top management of Barfoot Takapuna are really professional and we had an excellent experience. But unfortunately the end of this journey wasn’t nice due to the last property manager, Monique Barker. The co-operation with her was the worst experience by far in our whole life! She is too unprofessional, too inexperienced, she does not know how to handle difficult situations, she is loosing it under pressure and she is too rude! Please be careful of her, she could create a problem to you like she has done to us.

One year has passed and it has been pleasure working with you Monique BARKER and B&T, we thank you for going the extra mile on ensuring our 1st time renting was looked after to the best of your ability, thank you for information and communication which was punctual. During the COVID 19, you still been helpful from a distance and we thank you and B&T.

I would like to share how happy me and my family is with Takapuna branch of Barfoot & Thompson, especially our property manager Monique Barker. We have been renting property in Takapuna. Great, fast and straight forward communication with agent. Eny issue we had so far were fixed in timely manner and more than efficient. Great in every way. Won't change them.

I’ve rented a property managed by Monique Barker and she is great. Very supportive and quick to resolve any issues with the landlord. Thanks!