Barfoot & Thompson Whangaparaoa

Great overall experience. We decided to list our home relatively last minute coming into Xmas and had a fair amount of work to get through at short notice.
Nik was quick to get involved and helped us formulate a plan, promptly set up the communication lines and was proactive in every area that we discussed and direction we wanted to take.
Nik was great with communication even after hours and ran open homes right through the holidays. Totally reccommend

Would 100% recommend Drue.
Drue from the start was enthusiastic, approachable, understanding, honest and realistic in his pricing and views. We were continually updated throughout the process. He was always thinking outside the square. We were very impressed with Drue and his team and would recommend him to others selling or buying a house. Thanks Drue for your hard work.

Exceptional Friendly Agent. Debbie Donovan was an exceptional friendly agent during the selling of our home.
We had not sold a house for over 30 years so were not experienced in the sale process. Debbie put us at ease and along with Lucille de Abreu provided a very professional service and gave us good advice on what we should do to make the sale process a success.
They were both very friendly and always made contact with us before showing any prospective purchasers through.
We would not hesitate in recommending Debbie and Lucille to anyone who is thinking of selling their home in the Hibiscus Coast area.
Wayne and Marie Stanmore Bay

Highest recommendation. Lucille was amazing, she walked us through the process and made it a breeze to sell! Highly recommend her as your agent!

Going the extra mile. We thoroughly enjoyed working with this enthusiastic gentleman. He was always available or returned calls promptly. He did not choose sides regarding seller and vendor but rather brought us together as friends. He has extensive knowledge and contacts in the area and answered all our queries. He is not afraid to give bad or realistic news but comes with strategies and hope with it. Nik is highly professional, and I feel I have made multiple friends because of him. Thank you, Nik.

Very Supportive. Being an older vendor on my own, the whole experience can be very overwhelming. Debbie and Lucille were very supportive and made the whole transaction so much easier. They kept me motivated and got a good outcome for me.

Lucille: Professional, Approachable, and Results-Driven.

We wholeheartedly recommend Lucille to any prospective buyer or seller. Lucille's professionalism was evident throughout our entire experience. She was not only exceptionally obliging, but also maintained a warm and approachable demeanor, which made us feel at ease from the start.

One of the aspects that truly stood out was Lucille's dedication to addressing all our inquiries, regardless of their size or complexity. For example, when we were unsure about a specific aspect of the process, Lucille took the time to provide thorough explanations and even went the extra mile to ensure we felt confident and informed.

Moreover, Lucille's deep understanding of the local market played a pivotal role in our successful transaction. Her insights were invaluable, and it was clear she was well-versed in the nuances of the area.

In the future, we wouldn't hesitate to choose Lucille again as our agent. Her unwavering commitment to her clients is commendable, and we are grateful for her guidance throughout this journey

Extremely professional and easy to work with.
Nik was amazing to work with, very knowledgeable and kept us updated making the sale process very easy from start to finish. We would highly recommend him if you are selling your home.

Super Agent Anna. This is the second time we have had Anna sell a house for us and would not hesitate to engage her again. Anna knows the market very well and even in a challenging market like the past 6 months had been stayed focused and diligent on getting us a result. Anna is always a positive proactive super friendly person and very professional. So if you want the best forget the rest and call Anna, she gets RESULTS!

Lucy is really a jewel! Throughout the process of selling my apartment (at the tail end of Covid and beyond), Lucy took the stress out of the whole process just by being her genuine, authentic and patient self. Her marketing strategies were well planned and timely, always well discussed and explained beforehand. Lucy was a joy to work with and I would recommend her any day of the week.

Belinda and the rentals team at Barfoot & Thompson Whangaparaoa manage five rental properties for us currently and we have used their services for several years and we are very happy with their service. Thorough property inspections, regular rent reviews, find great tenants for us quickly and great communication. Would recommend for anyone wanting a property managed in this area.

We were so fortunate to have Megan Cox and Franci Raven as our agents for the recent sale of our home. They made what is a very stressful process enjoyable, and we always knew we were in the best hands. Megan also supported us at the auction and negotiations on our new home. There was something magicial in the air the way everything came together. Thank you so much Megan and Franci, we wouldn't be where we are now if it wasn't for you!

Good service at the start, not the best, but will try to rob you with fake receipts and crazy reasons to get money out of your bond in the end. Jacqui the property manager overcharged us of cleaning fee. Then I asked them of the real invoices fron the service provider but they are unable to provide me. Totally faked the invoices. When they were unable to provide the real invoice, I said I will take it to tribunal, then they waived the cleaning invoice. Crazy! They can really make up invoices. Don't be fooled with this team.

Without a doubt the worst experience I have ever had renting through this crowd. Initially tried to pin previous damages to the property on me I'm just lucky I had taken pictures when I moved in. With high staff turnover (3 different property managers during my 2 and a half year tenancy there) the morale is low and cracks show in their team. The property manager Jacqui allowed the landlords dad to be on the property during inspections in which he was rude and even brought a video camera and filmed illegally. Final inspection done by Jacqui was pathetic and took over 2 hours and the actual bond refund itself took almost 2 months! This took several follow-ups on my end to get done and shows how inadequate her and her team are. The only property manager who was decent to deal with was Lorraine who was a temp to cover Jacqui as she alledgedly was not looking after the property anymore which was a lie but shows she was incapable of delivering in her role.

If you want a good experience renting and want to feel comfortable and welcome in your home with a team who support you as a tenant I would highly recommend avoiding Barfoot and Thompson Whangaparaoa as they are inadequate, decieptful and truly fail to provide and deliver the most basic of services.

Would give no stars but 1 is the lowest it will allow me, I'm sorry but you folks are an absolute joke!

Jules Romminger and Debbie Donovan were an absolute pleasure to deal with from the initial meeting, where they were heads above the competition, to the celebration upon the sale of my mother's house, one month later. They were highly professional, helpful, sensitive to the nature of the emotional attachment of selling, however most of all, a delight to be around. They won us over every step of the way with all their 'little touches' along the way. Both my mother and I highly recommend them both to anyone looking at selling their house, and having it be pleasureable from start to finish. Thanks Jules and Debbie - job well done and then some!