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Botany Toyota

Address Cnr Te Irirangi &, Accent Drive, East Tāmaki, Auckland, New Zealand
Phone +64 9 884 8307
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday09:00-17:00
Sunday10:00-16:00
Website www.toyota.co.nz/botany-toyota
Categories Toyota Dealer, Auto Machine Shop, Car Repair and Maintenance, Tire Shop
Rating 4.3 68 reviews
Nearest branches
Auckland City Toyota - Mt Wellington — 8 Forge Way, Mount Wellington, Auckland
Papakura Toyota — 300 Great South Road, Takanini
Auckland City Toyota - Greenlane — 233 Great South Road, Greenlane, Auckland
Auckland City Toyota - Grey Lynn — 101 Great North Road, Grey Lynn, Auckland
Similar companies nearby
ABC Car Removal — 22D Ormiston Road, East Tāmaki, Auckland

Botany Toyota reviews

68
Sort by: date highest rated lowest rated most helpful
Esther
09 October 2023 21:08

The service department male staff ( who had long hair) very unfriendly and rude, mean to me! He gave to me the price with hiding cost! And then I paid over $1000 dollars! After then the man said to me which is do not coming to here any more in the future! Do you think I will coming here again? This is big company why they kept this people working here?

happy
06 October 2023 6:02

Fantastically pleasant experience with Daniel at Toyota Botany.
It's a reality that girls are a bit scared and nervous to go to the car sales office/maintenance shop, but Daniel took that fear away from me with his trustworthy, honest, and dedicated attitude.
Since day 1 when I visited Botany Toyota, he has fully paid attention to my questions (whether silly or not) and been communicative and professional in purchasing my brand new car Toyota Yaris throughout the entire process.
He truly deserves appreciation. Thank you so much, Daniel! Keep championing through.

William.O
04 October 2023 12:46

Great customer service from toyota Botany. Had my 2005 celsior serviced with great care and professional advice. Price is expected when picking OEM but is well worth it for peace of mind.

Agnes
03 October 2023 13:25

I had a wonderful experience when I purchased a new vehicle from Botany Toyota. Their staff were all very friendly & helpful.

If you are looking to buy a car, I would highly recommend Daniel Fu (sale consultant). Fluent in English and Cantonese, Daniel was approachable and full of knowledge. He listened to my needs and offered various recommendations for me to consider.

I love my new car! Thank you both Botany Toyota & Daniel

Kelly
01 October 2023 20:59

We had a great experience with Botany Toyota and Daniel Fu whom we dealt with was awesome. Very prompt and professional. Definitely recommend

Reshma
26 September 2023 3:28

This Review is mainly for the service team, we dropped our vehicle for yearly service and found them to be dishonest and unethical. They told us they will wash and vaccum our car as well. Upon pick up, neither the car had been washed, nor was any vacuuming done. In fact they made the mat on drivers side even more dirty. After all this what is the guarantee they even did any servicing on the car? Such a renowned company and such bad service. Did not expect such dissatisfaction from Toyota Botany.

Sarah
08 September 2023 0:02

Purchased a brand new C-HR through Toyota Botany for mum and it was a good experience. Our sales person was Daniel Fu and he was professional, thorough and very patient throughout the entire process. Great communication! Thank you:)

Minh
27 August 2023 23:06

Been there 2 times looking for buying new car. Spend 10mins in showroom and not even a saleperson come to say hi.

Nav
23 April 2023 3:40

Great customer service however had no new hybrid cars to sell as none in stock.
Not even taking booking. Maybe they should stop advertising so much and first get the stocks into the country. A bit disappointed with Toyota.
Here we are willing to spend and they are turning us away.

Robin
08 April 2023 12:46

I deeply appreciate for the exercelant service of your ataff Mr. Daniel Fu who is so helpful relaiable and pasient to answer my ignorant questions about my new car. Thank you Daniel.

S S
01 April 2023 17:59

Thank you Grant for such a wonderful experience buying our new Toyota yaris cross GR you were such a pleasure to deal with and you created such a positive experience from meeting you to driving away with our new car! Such a super customer experience will certainly be back to see you again! Thank you

Kinkin
24 March 2023 19:15

I recently had the pleasure of working with Daniel Fu at Toyota Botany and I have to say that his sales service was exceptional. From the moment I walked onto the lot, he greeted me with a friendly smile and was extremely knowledgeable about the vehicles I was interested in.

Daniel took the time to listen to my needs and preferences, and was patient in explaining the various features and options available. He was never pushy or aggressive in his approach, and I appreciated his honesty and transparency throughout the entire process.

What really stood out to me about Daniel was his attention to detail and willingness to go above and beyond to ensure that I was completely satisfied with my purchase. He took the time to follow up with me after the sale, making sure that everything was running smoothly and answering any questions I had.

Overall, I would highly recommend Daniel Fu to anyone looking for a great sales experience at Toyota Botany. His professionalism, expertise, and commitment to customer satisfaction are truly second to none. Thank you, Daniel, for your outstanding service!

James
18 March 2023 0:02

Please speak to Daniel Fu if you consider purchasing a new Toyota vehicle!

Daniel is amazing! He endeavours to understand the needs of customers, he is and thoughtful, you can absolutely count on him making your purchasing experience a very pleasant one!

This is my very first time purchasing a brand new vehicle, a Toyota RAV4. Daniel made this experience extremely easy for me by helping me to sort out all paperwork, and he is always there to patiently listen to you concern!

In addition, Daniel is fluent in English, Mandarin Chinese, and I believe he also speaks Cantonese; as a customer, we can count on him to provide the best service!

Please contact Daniel Fu if you are thinking about purchasing a new Toyota vehicle! I am absolutely loving my new Rav4!

Thanks so much again Daniel!

我昨天剛拿到新買的Rav4, 謝謝Daniel Fu!

Toyota Botany 的Daniel Fu 很用心的了解客戶需求,做事非常細心又仔細,並且非常有耐心聆聽客戶和提問.

這是我第一次購買全新的車子,一開始有很多考量;Daniel非常細心的告知我很多資訊,讓我整個購買的流程都很放心!

Daniel 會說非常流利的英文和普通話,應該也會廣東話,客戶可以完全放心告知Daniel 您的需求!

Alik
07 March 2023 12:39

Toyota can make a good promise go team japan happy thank u for hilux very much ️ and toyota corolla

Paul
07 March 2023 9:05

Looking for a new car for my wife and ended up buying the next day. Excellent sales help and on delivery was given a very good explanation or features. Would definitely recommend

Yuko
06 February 2023 19:21

I ordered the wiper blade on Wednesday. They said it was coming on Friday, I thought maybe it was gonna come next week. I got a phone call Friday morning (surprise) went to pick it up. The guy at the counter came outside to replace the blade for me. He was very nice.

Edwin
20 January 2023 17:55

Daniel has been of great assistance in purchasing our car. His knowledge and patience in answering question was amazing.

Ganga
13 November 2022 2:11

A BIG THANKYOU! Toyota Botany! A special thanks to Jacky Wang & Jon Murgatroyd who definitely went above and beyond to get our New Toyota HighlanderZR and made the whole purchase process so pleasant and enjoyable. Both were very professional & easy to deal with, kept me well updated & informed. Would definitely recommend Toyota Botany and will return for a next purchase.

Shelley
26 October 2022 1:47

One of the best customer service we have ever experienced. Due to our credit card payment policy, we were only able to pay certain amount each time. Toyota Botany was very accommodating with separate payments during the course. We want to give our special thanks to Daniel Fu who was very professional, patient and made us feel welcomed the whole time. Daniel was also very informative and thorough explaining the functions of the vehicle during our pick up. He is definitely one of the top sales reps I have encountered with. Thank you Toyota Botany for your excellent service. We wouldn't recommend any other Toyota branches to our friends but Toyota Botany. Keep up the good work team!

Sanjit
23 October 2022 1:06

We had the pleasure of dealing with Daniel Fu who provided an outstanding service by keeping us updated on the order status and promptly responding to our enquiries. We look forward to dealing with him again in future as well.

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