By Accident

The team at By Accident provide quick and great quality work applying good practices and standards. Kris was very responsive, accomodating, and took care of all my requests. They completed a complex job for me involving multiple panels and parts and returned my car in new condition. Very happy here and would recommend.

I’ve always had a good experience here. It takes a bad experience to get here, namely an accident, but I can’t fault their service. Recommended

Took my ute in for a repair to the Tray and rear light lense. The repair to the damage was perfect but unfortunately the tray lid was not reinstalled properly and caused damage to the rear of the cab. Kris was very apologetic for the inconvenience and went above and beyond to ensure it was fixed in record time and a courtesy car was available to me immediately. Would highly recommend By Accident for the customer service I received and the quality of the repair after the remedial work. Cheers Kris!

Great, Friendly service and Kris did kind service what I need.
I will recommend this shop to my friends.

Second time I have used their services, and will use them again if the need should arise again. I will have no hesitation in recommending them to others

Highly recommend this place! My car repaired here only took one day, they really did amazing job even vacuumed inside of the car and shined all the tyres, now my car look exactly like brand new! I appreciate it deeply with my heart

Exceptional service from Kris and the team. I needed to pick up my car a day earlier than originally scheduled and they moved everything around to accommodate me. Car repairs looks great. Will definitely come back if we need any other repairs.

Highly recommended. Kris was really helpful and giving timely updates on parts arrival and work. Thanks. Keep up the good work.

Highly recommend. Took a while to book in with a loan car however the service was really good. Was really happy with the result overall.

Popped in to get some advice on our boot door which needed to be slammed shut following a historic nose to tail. Mark and his team were super helpful making a quick adjustment - it now closes easily - so appreciated by my elderly mum who is the new driver. Thanks Team!

Absolutely outstanding experience! Possibly the best service experience in any industry I have had for a long long time. Kris the owner was amazing. I had been recommended him to fix a damaged side panel, he gave me a well priced quote, got the job booked in, and it was completed ahead of time. Great job too. He even did some extra minor work without charge. Really can’t speak highly enough of this place. Won’t go anywhere else in the future. Thank you Kris and team.

These guys are amazing. Top service and the finish on the car was great. Highly recommend them! (especially after using another panelbeater in Glenfield that was bloody terrible).

I am a very happy customer. These guys deliver excellence in customer service, completing the job on time and bang on the estimated quote. Really appreciate the valet as well - these guys have great attention to detail. Thank you Kris and the team at By Accident.

Totally professional and friendly. The car was ready when they said it would be. The courtesy car was clean and modern, and nothing was a problem.

The MX5's boot mounted aerial was definitely past it's use-by-date and needed replacing.
Fortunately the Universe came to our assistance by arranging a fender-bender that was completely covered by our insurance. This introduced us to the skillful fixers at By Accident in Birkenhead. These wizards smoothly took care of the crash damage and also found, fitted and charged a fair price for a good replacement MX5 aerial.

All done with style and grace in just 2 working days - Highly recommended!
p.s. The replacement aerial works a treat!

They delivered what I expected and liaised with insurance company with zero hassle. Highly recommended.

Service was way faster than expected, only took 1-2 days. Plus they also gave my car a nice clean and polish!

So happy with the service at By Accident. They made every effort to liase with the insurance company, who wouldn't make contact on our behalf, and they did a fantastic job with the panels and painting of our car. And it was evident that they had cleaned the back tires as well, above and beyond - thanks so much.

Did the job to a high standard. Finished earlier then the time they gave me and cleaned my car nicely:) Referred me to someone else with another problem i had who also did some great work. Thanks guys!

Highly recommended! ByAccident seamlessly fixed the dent and dealt with the insurance provider. Great service and workmanship. Very friendly!