OCEANIABIZ.COM

Carfe / Carfē

Address 125 Green Lane East, Greenlane, Auckland, New Zealand
Phone +64 21 778 472
Hours 09:00-17:00
Website www.carfe.co.nz
Categories Car Wash, Cafe
Rating 3.5 75 reviews
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Carfe / Carfē reviews

75
Sort by: date highest rated lowest rated most helpful
Peter
25 December 2023 10:38

Great service by the team and booking in advance is so convenient. Highly recommended for a quality car clean inside and out.

Joyce
13 December 2023 9:51

Excellent service. My car absolutely sparkled and the team were extremely professional. Thank you!

Peleseuma
09 July 2023 18:16

I've recently used Carfe to get two of our company vehicles cleaned on different days. I found their service to be of very high quality especially the second car that had a lot of dog hair in it. The wait was very reasonable (just over an hour each for both cars) for the quality and time spent getting the both cars looking ready to be sold on the block.

Tabitha
06 March 2023 23:57

Booking system is awesome! Guaranteed a spot and no long wait times. They provide free coffee and wifi with a nice clean and warm place to relax while they work. Highly recommend!

Jessica
26 February 2023 14:13

I got my Mazda Axela cleaned. It was in poor condition and looked horrible before I got it cleaned with the team at Greenlane. They gave it back to me looking like a brand new car! I don’t even want to sit in it it’s so clean!

Romie
24 February 2023 12:28

Paid for the Carfe BLACK service. The staff at Greenlane took amazing care of my car, returning it looking spotless. A+ work

Nicole
01 February 2023 8:36

Thank you for a very professional and awesome job on my car this morning! Your staff did a fantastic job best ever! Highly recommend!

Stephen
08 January 2023 5:05

I made the bad mistake of going to this place last Saturday morning. Only thing going for it is the staff are friendly and welcoming petty they are not trained properly. After the cleaning I got back to my car and found green mold on all the windows rubbers. Talked to the supervisor is replied " yep we saw that, we gave it a water blast but it did come off. I then showed him our to remove it 5 min latter problem fixed. I didn't really inspect the car properly until I got home I then had a closer look surface had been wiped but not clean properly. The vacuum was OK but there was still alot of dust in the car and pet hair which I had paid to remove. I was going to chalk it to bad experiences until found the plastic moulding on side of driver seat had been broken. There is no way your staff member did not know he had broken it as as the broken piece of plastic was put back on the rail. No mention or apology of this at collection.i paid for black service with a lots extras. Now I know what you my extras broken parts and do the job yourself. I will not going back nor will any of my staff.

user
06 January 2023 3:01

Most appalling customer service. Showed up and there were no cars being washed the place was totally empty. I was told I had to book online and was just left unattended no help with anything… Would not recommend. Surely you would accept walk ins if you had no cars being washed?

Darryl
12 December 2022 22:46

First time I went there, they missed half of the inside of the windscreen, didnt go back for some time. I pointed it out to them and they said that they are really busy? Felt lazy today and took the ute through and did a much better job.

user
10 December 2022 13:21

Service was bad, they left my car running the whole time, the clean took almost 2 hrs. Car engine was overflowing coolant by the end. Very unhappy. Not a safe place for cars

Neha
07 December 2022 3:42

Vacuuming was done well but the consoles and dash weren't cleaned as expected according to the package I had purchased. Requested one of the staff to complete the job after checking my car but he only cleaned the middle console. I had to clean my car myself when I reached home. $100 for that standard of cleaning was not worth it. Would not go back to Greenland branch in future. Hoping their Takapuna branch would reopen with the same team. They were better cleaners for sure. Never had any issue. All the best.

Ray
25 April 2022 0:23

They couldn't do a deep clean of my upholstery, even though it's listed on their website. Really not their fault if down on staff due to Covid. Would however have been helpful if they had said that on their website and saved me a trip. Still got a wash, vacuum and internal clean. Suggest allowing 90minutes in the weekend, as still took a while.

micheal
30 March 2022 5:55

Great idea and great location.
Teams seem very efficient there and I seen some mighty nice shine on cars coming out.

Jessie
26 March 2022 7:11

We spent $95 for a full clean and were appalled at the quality of cleaning that our practically new car had been given. When we brought the car back home, we were stunned to find the roof of the car had not been touched at all. Being parked sometimes under a tree, it had a lot of tree leaf debris and soil litter on the roof that we ended up having to wash and clean. We would have probably just gone for a simple car wash at a petrol station if we had known beforehand that we would have to return home from Car-fe and continue with the car washing. We had decided to take our cars every month for a full clean but thanks to this experience, we will just stick to the car wash at petrol stations.

Craig
22 March 2022 18:55

Clean, convenient, efficient service with comfortable waiting area. Good result for a car wash service.

Michael
22 March 2022 15:21

Paid for the 95 dollar clean. Was very disappointed with the level of work and would not go back, windows we're not clean, bits missed on the exterior. Could have done a much better job myself.

Ronald
14 February 2022 4:31

Very bad customer service. Got there at 4 pm but was turned away by one of the employees. Apparently they were full (4 guys were detailing 1 car. Apart from mine there wasn't any other car).
Front counter service was pathetic.
Wouldn't recommend anyone to come here.

Nicole
05 February 2022 3:29

Paid for a Silver Lux with additional vacuum and leather conditioning and was pretty average job. Wasn't super happy with quality for amount of money paid. There was heaps of polish left on the outside and average vacuum job.

Charlotte
01 February 2022 18:03

We brought our car in for a $180 extensive interior the clean. The results are so disappointing, the centre console screen etc wasn't even wiped down, marks all over door frames and on seats and arm rest. I know these aren't permanent as I got a bunch of them off myself with a simple wipe down.
My husband asked the team to relook at it when he picked it up as they hadn't even bothered to open any of the main compartments and clean and it still isn't even close to satisfactory, even with a second chance to fix it. A total waste of time and money

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