Caring Clinic Doctors

The appointment time was not accurate every time. The longest wait at the clinic for the 1 o'clock appointment was 40 minutes!

Very unprofessional staff and demonstrated a lack of care. Uncaring clinic is the more applicable name.

Great clinic, doctor & nurses. I got an appointment on the same day when I called them up in the morning.

The service is excellent. The doctors and nurses are accommodating and professional. It's easy to book an appointment even if you do it on the day itself. The doctors and counsellors really do their best to see how they can help out. Additional point is the clinic has a wonderful environment. I recommend this clinic as I am very happy with my experiences. I would like to also specifically thank Ting Zhu, my counsellor. You have really helped me a lot with your advices.

Your nurses, whether on the phone or in person, always seem more dramatic than the patients themselves when conveying test results, especially if certain results are abnormal. Haven't your nurses received professional training? Do you realize that such reactions from your nurses can cause secondary harm to patients? Your nurses always say things like, "Wow, your index is so high! " or "Wow, this index is really serious in China! " Excuse me? Who are you, and where is your professionalism? Are you even a doctor?

Friendly staff and professional services! Dr Sim was very patient and professional in explaining all my queries and that was the most efficient 15mins appointment that I have ever had! Also shout outs to the receptionist Carol and Nurse Anna who have all been very professional and nice! Highly recommended!

About 11.30 for cervical screening, I waited for an hour and said there was no report, and I was greeted and asked to sit down as soon as I entered the door. I suggest you pay more attention to it.

Been my GP for many years and i always been feeling very well cared for. Receptionist are very friendly, Doctors take time to listen, explain everything you need/want to know. Walk in is very helpful because sometimes health issues just happen. Would highly recommend this clinic to everyone who wants to be treaten by professionals in a respectful, friendly and caring way. This team of doctors goes the extra mile to help their patients. Thank you for all you do for us.

Lately, things are different at the clinic. For registered patients they charge 60$ and on top of it ask 20$ extra for just giving a prescription. The service has declined and cost has gone up. Disappointing!

They ask you to pay for your covid test, and pay to get you test results. Also if you have symptoms and nagetive test results with both RAT and PCR test, they still will not see you. And if you need any medical advice, they will do a Skype call and no test can be done for you. Like a psychic can do super natural medical advice. After that you need to pay more money as the doctor use their ‘special’ time to talk to you. It will be even more than you can see on the website.

Very friendly & organized staff. They reflected empathy & my first time visiting there & my experience was splendid. I felt well in such a positive environment. The doctor was outstanding.

Registered and waited for 1.5hrs but only to find out that the reception forgot about my registration. Extremely UNPROFESSIONAL! They would rather take random walk ins than cater to those who have already been in the waiting area. What an awful experience! Considering changing GP to another practice!

Fast, efficient, friendly health care in a relaxing and beautiful environment. Just had my second covid vaccine here, and glad this is where I came.

Thank you Dr Sim and Dr Ruoh and thumb up for the good receptionist. Everything is reliable, fast and to the point.

Auckland has a new standard in exceptional vaccinations - fast, pain free and comes with a smile and a dash of humour - all I can recall in my dizzy state of happiness is room 3 - make sure u request ….

This clinic is super recommend, I have tried to transfer my Gp to another Gp, and it take so long. In Caring clinic it was so quick to transfer here, and I can see Doctor Sim straight away, so easy and convenient! Doctor are very pro and helpful staffs and nurse are all very friendly and caring. I had blood taken here also and it did not hurt at all.
The place is very clean and calm.

I came in as a walk in on Friday and they were very accommodating to my needs. They were able to fit me in despite the short notice and I was seen quickly. Both the nurse and Doctor I saw were very helpful and explained everything clearly. I definitely would recommend!

Doctor is very pro and patient, answer all my questions and concerns great environment. Wonderful staffs and nurses. Definitely recommend~

The best doctors I've ever had.
They provide an excellent medical service with staff who really do seem to care.
The clinic also gave me complimentary acupuncture and cupping when I had a nasty bicycle accident a couple of years ago. I'll be forever grateful.
We've moved away from the city, but I haven't changed my doctors because the Caring Clinic is so good.

Only cared about the skin issue I had and not the fact that I was in bad pain from a recent mugging when I tried describing how the pain is affecting me
And I thought they were meant to check your history from previous doctors which is why it's more experiensive the first visit however he just asked if I had allergies