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Complete Plumbing Services Ltd

Address Unit B/9A George Terrace, Onehunga, Auckland, New Zealand
Phone +64 800 100 033
Hours 00:00-24:00
Website www.completeplumbing.co.nz
Categories Plumber, Drainage Service, Roofing Contractor, Water Filter Supplier, Water Pump Supplier
Rating 4.5 34 reviews
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Complete Plumbing Services Ltd reviews

34
Sort by: date highest rated lowest rated most helpful
George
07 June 2021 5:38

Very friendly, reliable service at a great price. Definitely recommend and would 100% use again!

Julie
17 May 2021 18:34

If you are in a situation that need an urgent service then I would not recomment this company because all they do is take their time for travel as they charge for travel time. And they would not resolve any problem then they over charge you as it is their emergency service. Then the administrator was not able to spell your name and rudely argue with you about your own name, and they would not able to put your address (where they obviously visited) correctly. It is a complete waste of money with no resolve.

Libran
27 September 2019 13:04

Complete plumbing were wonderful! Top people and did a great job! They promptly found the leak in our roof and repaired it the same day. Fast efficient and knew what they were doing. I totally recommend this company to others. A+

John
03 March 2019 23:52

These guys are great, I’ve used them a number of times and they are always very helpful and take a common sense approach. Thanks.

Letitia
26 December 2018 7:19

The team at Complete Plumbing are great! I have had Dave repair plumbing issues for me multiple times, the team is always friendly, fast and easy to deal with. Thank you for the great service!

stackman11
06 August 2018 18:31

Poor advice and poor service in relation to an issue we had with a gas hot water heater. Technician repaired the unit only for it completely fail a couple of weeks later, they don’t stand by their workmanship or consider the best interests of the customer when making their decisions. Would not recommend this company to anyone

Mike
11 May 2018 23:54

I've used these guys for years. Prompt effective service. I always go back to them. Good to deal with.

Sandra
20 April 2018 5:31

Finding an outstanding tradesperson is a bit like winning the lottery! Not that I've won the lottery, but I have found an outstanding tradie. Keith was friendly, on time, efficient, tidy and swiftly fitted my new kitchen taps. Thanks Complete Plumbing Services and especially thanks Keith.

Rex
10 April 2018 23:18

Generally when I had a bad experience with someone I will simply choose to stay away from them, never bother leaving any feedback on public, this time, you left me no choice!
Got a roof leak by July this year, noticed they offering free inspection on plumbing section of their website, and they seem to have good reviews, called up and booked for a check, they came by mid July to look at my roof, then said will let office work out a quote for me. Never heard anything until end of July, by the last week of July 2 guys came said to my wife that they will do something, my wife had no idea what's going on and left them to work on it and went to school to pick up kids. She came back in approx 1 hour time and when her returned they have left.
Then never heard of anything again, until end of August, two guys came again saying need to do some thing, my wife called me up to check what's going on, I spoken in the phone that I have never received any quote or update, please give me some update or at least let me know what happened, they left and said to me will send over quotation when back to office.
After another month, never heard anything, then by Oct suddenly received an invoice, over $1000, charged for 8 hours labor. I called up/emailed their office trying to figure out what's going on. Email said will let manager to call me back but never happened. Then received no contact for another month.
Early this week (6th Nov), a guy named Craig called me, explained to him again exactly what happened, and he left voice mail to my phone after investigate saying that from their GPS tracker two guys worked on the roof by their 2nd visit for approx 1 hour 20 minutes and asking to pay for the work. I simply don't understand if you could check on this why would you initially asked me to pay over 8 hours labor and why there's no communication at all for nearly 3 months, as I simply don't want to bother, I said if you work out a revised invoice I will just pay for it.
Next day heard nothing.
8th of Nov, I called back asking to get this sorted, spoken with Craig again, priced $429, I asked if you can round it? Craig offered $400, I said back to him, make it $350 I will just get it paid and we are done. He agreed in the phone call and I thought it was all finished.
Received invoice from their office, stated $400, I emailed back, told that agreed with Craig for $350, asking to check with Craig again if that is correct, replied me no, that was $400.
I paid $350 to their account and told them $50 is nothing really but agreement is agreement, That was how we agreed. Then got a response from another people in the company (exact word in the email) "Yes agreement is agreement and you seem to be a man that does not like to pay his accounts or honour his words. "
I made another call, trying to speak with Craig and make sure there's no miscommunication, and this guys said to me "I have 40 seconds with you", "Now you have 35 seconds left", "I'm not your buddy", and simply denied what he said in the phone call.
I felt really bad from this entire experience with them, and I paid another $50 as I really don't want to bother with people like this.
This is simply the worst of worst experience I have never had in the past 10 years, lack of communication, rip off on pricing, and been very rude to customer.
Before you decide to use those guys, THINK AGAIN!

user
10 July 2017 8:53

Thanks Complete Plumbing for the speedy, friendly quality service. Your guys prevented a major household catastrophe and I was greeted with a smile despite the horrendous hour of the night I called on you for. I went back to sleep and woke in the morning to find your workers cleaned up after themselves and fixed the problem without a hitch!

Warwick
02 July 2017 5:51

I was looking for an Auckland Plumber and found Complete Plumbing Services. Highly recommend them as trustworthy plumbers that do a quality job. It's refreshing to meet trades people that care about the details and get the job right first time. These guys do gas fitting, roofing, and drain laying as well as your everyday plumbing.

user
24 June 2017 16:49

Great Auckland Plumbers. They do everything a plumber should without the 'bad stuff' that you get with many tradesmen. Give them a call if you need a plumber in Auckland

Ffion
30 May 2017 23:40

Used complete plumbing today for an emergency. Fast efficient service! Friendly. Reasonable price. Would definitely use again. Thanks.

user
30 May 2017 5:52

Great Auckland Plumbers. I have used the guys at Complete Plumbing Services on multiple occasions. Each time they have done a fantastic job and i will continue to use them for all my plumbing needs in the future.

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