Custom Awnings Ltd T/A Intenze.co.nz

We bought an intenz free standing 4 mt awning and are delighted with it.
It is very well made and strong.
This week we’ve had extreme winds and our awning stood the test of time unscathed.
Unfortunately in a short time it grew significant mould and despite treatment sent to us by the company it has continued to worsen

Best customer service experience in NZ. Dropped off ordered item personally, when postal service was unable to deliver express in time. Maximum star rating!

In this day and age most companies dont want to know you after selling you there product. This is definitely not the case with custom awnings (Mitch) I brought an awning and had a small problem with it. Mitch went out of way to make sure it was put right. I would highly recommend this company to anyone looking at buying there product. Thanks again Mitch

This review is for a intenze roof top tent. Bottom line: good product, frustrating as heck to figure out.
I purchased this roof top tent in 2018/2019.
I give the product itself a good 4.5 stars. It is made well and with good quality canvas. The Seams are sealed and the stiching is top notch.
Sleeping in the tent is nice. The mattress is ok we have added another foam sqwab on top (double foam mattress topper from the warehouse) for extra comfort and this can be folded away into the tent each time so no fuss getting it in and out. The tent has good zips and Mozzy netting.the reason I am giving the review a three stars is due to the lack of instructions given. The instructions provided are almost useless.give yourself a good half a day to figure it all out and know that you will need a good tool kit and some practical know how. It took us just over a year to realize that the cover which goes over the tent when it's folded ontop of your car actually has a zip on feature with velcroe too. We were driving around with rope over it. Some simple instructions could have helped us there. Sure I could have called the company and asked them heaps of annoying questions but I'm not that kind of person, I hate bugging people so we just accepted that we couldn't figure things out or whatever. Typical kiwis we don't complain. I wasn't going to review till today when I finally found the zip system on the cover after I was going to see on some tie downs. Holy moly it looks like there's a zip of sorts in here! Funny thing is I consider myself a reasonably practical chick.and my man is too and is a tradie but even then we seemed to have failed. Anyone lacking in practical sense would really battle. The company needs to spend some money and time and get some really good instructions sorted, perhaps give
Said product to some folks as it arrives and watch them struggle.then re write the manual.oh also the window leavers, have fun figuring out those!

This place has rooftop tents, awnings and even poptop canvas replacements. The quality is huge, you only need to see the material weight and you know it's going to last for years. The vehicle rooftop tents are I reckon the best in NZ, anyone in Auckland go to their warehouse and take a look, I guarantee you'll leave with what you came for.

I was very impressed.both team members went above and beyond to help out.very knowledgeable. Thanks guys you made my week

Great service and product, Mitch handled telephone query and actioned immediately. First class customer service.

Do not buy from this company took $1000 had our money for over a month never had the awning, had to chase to find out what's happening several times he is selling products he doesnt have in the country no mention of having to wait 4-6 weeks appalling customer service when he couldnt supply after a month he hung up me when I asked when we would get the canvas and told me he would refund us after messing us around for a month. Worst experience ever!

We bought an intenz free standing 4 mt awning and are delighted with it.
It is very well made and strong.
This week we’ve had extreme winds and our awning stood the test of time unscathed.
Thank you for being so helpful Mitch and we love our new free standing awning.

10/5.not nearly enough stars available to rate this product. Extremely high quality materials and workmanship. We purchased the 3.5 m custom awning for our older caravan and just LOVE it. Thanks Mitch for the great help service and advise.
Wouldn't ever shop anywhere else for camping gear.
Cheers Sally & Tony

I have been dealing with Nick and i must just say TOP TOP TOP.
Products are awesome, Nick has been extremely professional, so accommodating and easy to deal with, i can't recommend more. If i could put 10 stars i would:)