Designer Frames Ltd

Update (04/12/22) : Received a call to discuss the situation and have been sent a refund to cover the cost of my frame repairs. Thank you for sorting this out, much appreciated! Happy to have the issue resolved now.

Original review (Nov 22) : Frames arrived chipped. Designer Frames asked me to get a quote for fixing them locally. After waiting for a week for their reply and following up, I was told they would send me replacement frames instead of covering the cost of a repair. These, too, arrived chipped. Had to get the first ones repaired/touched up locally and cover the cost myself. Pretty disappointed with how this situation turned out, as well as the poor communication throughout.

Amazing service and quality. Super accomodating with our needs too.
We will definitely be back again!

For any special artwork. This is the place to look for proper frames, not in general supermarkets. Stephen service was very good.highly recommended

Steven was engaging right from the start. He listened and offered options and went the extra mile to look after us and provide an excellent, 'tailor made' product.

I just received three frames I ordered online. The price was great and I'm super happy with the quality. The courier didn't seem to pay much attention to the big fragile sticker, but they were packaged so well it didn't matter. Highly recommended.

Steven was engaging right from the start. He listened and offered options and went the extra mile to look after us and provide an excellent, 'tailor made' product.

Quick and professional outfit this team. Stephen is a great guy aswell, I couldn't of taken my poster to get framed anywhere better. If you're in Auckland and need something framed definitely consider here. You won't be disappointed.

Absolutely fantastic. Beautiful frame, very professional and quick service, low cost; perfect in every conceivable way. I would never look for any other business when I have something to be framed. Highly recommended.

Impressed with the prompt response with questions I had on custom framing for my family portraits. Stephen was awesome to deal with and I got my frames done quick and easy. Would definitely look him up for future framings!

I asked for a shirt to be framed with only a few days notice, they got the job done, had great communication throughout and the end product looks amazing. Great customer service.

I had a great experience with this company. I had an urgent job same day two custom frames. Stephen was a on the ball and did a fantastic job. Highly recommend to anyone.

I contacted Designer Frames on a Saturday afternoon and got a response within 30 minutes with a quote. They made the frame within two days and contacted me as soon as it was ready to pick up. Super impressed with the frame - couldn’t find a readymade panoramic frame but Designer Frames made one for me for a really affordable price. Would definitely use their services again!

Great experience with Designer Frames. I made a piece of art and realised in hindsight I needed a frame to suit. I contacted Designer Frames late on a Saturday evening (by email) and had a reply and quote back very promptly.

I double and triple checked all my measurements and proceeded to order on the Monday. My custom frame arrived well packaged and in perfect condition on Wednesday. Thanks Stephen for your amazing service. A+ would trade again!