Dr Diesel Ltd

Overpriced and took too long.i do not recommend. I recommend finding a mechanic who is reasonable and not going charge you unfairly and believes in providing good value and service.

Services provided:
- replace park light bulbs
- Coolant flush and system check (coolant provided by me)
- Inspect a pre-diesel filter installed by me and advise whether it was warrantable.

I was charged $240 plus GST for labour and $22 plus GST for parts.at my calculations thats about 2.5-3 hrs labour at a rate of $80-100/hr. (the hourly rate was not specified on the invoice)

Park light bulbs take 5 minutes to change and a coolant flush no longer than 30 minutes. Inspecting the diesel pump should have taken 30 minutes come to the conclusion that it was not warrantable. So realistically it may have taken 1hr to 1.5hrs labour max.

I took the car in 7 am and had not heard from them by 3pm, so i called myself only to hear that they had only just started looking at my car at the very end of the day and would need it for another day. So they needed my car for 2 days to perform very quick and basic tasks.

The service manager even had to cheek to say how cheap it was. Is that a joke?

Outstanding service I thought my regular mechanic was doing the right thing by me and the service's. Thank God he was on holiday and I discovered Dr Diesel.
They keep me in the loop and didn't repair anything without my approval
TEN STAR'S

Did not meet price estimate or delivery time.
Diesel injector came loose less then 200kms after repair work. Tech was sent to repair, did not change or check oil quality. 2 Days later, similar issue. Dr Diesel insisted that it was fine and just "residual oil". We found the sump full of diesel and decided not to drive it. We had to argue for Dr Diesel to send a tow truck. They have now done the bare minimum repair and refuse to do a follow up oil change to get rid of the remaining diesel in the oil. Manager insists there is no problem with oil quality.
I would not recommend this company. Previous owner was great to deal with and stood behind his work.

Was told I have to buy new turbo with actuator. $3500 to fix!
Hyundai nz say I can buy actuator separately cost for part $680.
Don't lie to your customers. Bad bad bad.
Take your diesel to someone you trust

Took my car in for a diagnostic, cost me $450 for them to diagnose a faulty sensor. The reason for the high price was pulling panels and looking at all electronics for any problems instead of looking at sensors first, which seems to be the normal port of call for these problems. Got them to do a coolant system leak test and combustion chamber leak test which they claimed both were good. The system was not good after running the same tests by another mechanic.

The doctor didnt fix it, replaced turbo and checked the computer but didnt check fuel system becuase they werent set up for it and they send all the parts out to get fixed anyway.felt like there was a lack of effort but to be fair it was a quick squeeze in job and i appreciated that.have to take it to someone else now for them to find out whats wrong with it

Awsome people and they know what they are doing

As for price you get what you pay for

These guys know what they are doing and provide great service for a fair price. Highly recommended!

Charged a lady who's car would not start $600 CASH to replace a distributor rotor. When she rang back a few days later so say that it had started idling poorly, their response was "well it is an old car", the next day it would not run again! The problem turned out to be that they had left the distributor adjustment loose and the timing was going out.

Great people, helped me out with a seized pin on my digger. Fast experienced mechanics. Thanks again, Jake.

Amazing knowledge and service! They started with the basics and saved me a fortune, everything you can ask for in a mechanic. They really are Diesel Doctors and I wish they were all like this!
Paul

Dr Diesel
I highly recommend these guys.
Great service and communication
Through out the whole process.
Thank you chris.

Just got the car back from the Dr Diesel team and am very pleased with the efficiency and quality of the job. Would definitely recommend the Dr Diesel team to others.
Thanks guys for your amazing work, keep it up!

I have been using Dr Diesel to look after my companies fleet for the last four years and my car beforehand. The team have made it easy to keep my cars running reliably and they are always available on breakdowns.
I highly recommend Dr Diesel to anybody!

I have used Dr Diesel to look after my two business vehicles for around 5 years now and I cannot recommend them enough.

They are prompt, reliable, trustworthy and their workmanship has been great. Chris the owner is also very knowledgeable and very friendly. While they are not the cheapest mechanics I would say that they give good value for money.

I highly recommend Chris and his team at Dr Diesel.

Dr Diesel mechanics go the extra mile to solve a problem, with 20+ years in the field the owner Chris certainly knows his engines. Whether it's 12 wheeler rigs or 4 wheel cars he has a great team of senior mechanics Steve, Craig, George and more.

I couldn't recommend more, the owner Chris is a gent and really went out of his way to help me with an issue I was having, he knew that I wouldn't be coming In But still made a huge effort to help out an spent quite a long time on the phone to me. I will 100% be using only this guy for any problems or check I will be having in the ffuture

Good service on an ongoing basis I have used them for more than 5 years and they service more than 10 vehicles for me

Can't recommend them highly enough. Chris, the owner prides himself on his work and it shows. I brought to him a cherished old Toyota hilux and he was fantastic and quickly solved any issues I had. A+