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Drain Ninjas Limited

Address 18 The Concourse, Henderson, Auckland, New Zealand
Phone +64 800 464 652
Hours 00:00-24:00
Website www.drainninjas.co.nz
Categories Corporate Office, Drainage Service, Septic System Service
Rating 5 43 reviews
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Drain Ninjas Limited reviews

43
Sort by: date highest rated lowest rated most helpful
Annabel
13 September 2023 20:17

The drain ninjas were very efficient and professional. They fixed our sewage pump problem straight away and were effective when communicating with us. Very happy with their service, 5/5 stars!

Bobby
09 September 2023 14:25

Absolutely amazing Sean from Drain Ninja has been doing all sorts for us for years, and has never failed to provide a extremely good service, highly recommended.

Cascade
24 August 2023 17:03

Wayne gave a thorough inspection of the drain and deduced that the blockage came from the sewer line. Once he knew it was a Watercare issue, he contacted them straight away and everything was resolved in no time! He is a top bloke who takes genuine pride in his work. A true pro. I can't speak highly enough about Drain Ninjas and the family is stoked!

Mark.

Mark
14 August 2023 13:44

We had Wayne from Drain Ninjas out this morning to sort a drain for us, first time I have used this company - it was a really good experience - Wayne sorted the problem & he explained the problem & what to do for the future. So nice to deal with people that know what they are doing & nothing is a problem - thank you Wayne & Drain Ninjas.

Brett
12 August 2023 0:03

Was recommended Drain Ninjas to clear a blocked sewerage line.
Wayne and his offsider turned up on time, and got straight to work. The blockage was found and Wayne provided excellent advice on how to proceed, including how to effectively engage with Watercare. Great service.

Beth
08 August 2023 13:19

The Drain Ninja guys did a great job and were careful not to hit pipes etc.no more flooding now.

Karn
05 August 2023 14:53

On Behalf of Chemfeed

Thanks guys for the amazing service, meet with a operator on site and passed on a heap of Information about what the company actually can do, they do all chemicals not just the standard tanker work and they do so to a extremely high level, no problem is really a problem they just get it done. Thanks again Shawn and the team at Drain Ninjas

Craig
10 July 2023 21:52

Phoned on Sunday and they had someone on site in less than an hour. Wayne was really friendly and professional. Cleaned up and explained what was required and what was cause. Highly recommend

Scott
31 May 2023 20:11

Very impressed with both Wayne and his manager Alana. They went the extra mile helping resolve my issues at my property. Very professional and efficient service.

Jenny
08 April 2023 11:48

Awesome service from Drain Ninjas. Alana responded to my query the same day I sent the request, which was impressive considering it was just after the Auckland floodings. Wayne, the tech who came out, was excellent at his job - very knowledgeable, friendly and made a potentially stressful time not stressful at all.
Thanks guys!

L Lin
07 April 2023 22:52

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!

kylie
25 March 2023 19:15

Sean was so knowledgeable on site, he explained everything really well to me and how my system worked, much appreciated:)

T N
17 March 2023 2:16

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Jessica
16 February 2023 3:57

Fab service, extremely happy with the job done. Very knowledgeable staff and fast efficient workers. Thank you Nate & John! Highly recommend and will happily use your service again

Vicki
13 February 2023 4:48

Drain Ninjas did such a great job cleaning out my septic tank. Efficient and affordable, pricing was the best I could find in the area. Great service!

Jessica
08 February 2023 12:30

Used Drain Ninjas for an unblock of my drain at home. Excellent service the whole way through, fast, efficient and friendly. My drains are now working so well again!

Ryan
02 January 2023 18:40

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Chantelle
20 December 2022 16:46

Have used Drain Ninjas multiple times for unblocks at various properties. Had a major overflow into the house and they were quick to resolve the issue and helped with the process on getting it cleaned up and saintised. Cannot reccomend highly enough.

Caleb
04 December 2022 15:41

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

Gerard
26 October 2022 6:41

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

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