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Drivesure Vehicle Testing Cascades

Address 139 Cascades Road, Pakuranga, Auckland, New Zealand
Phone +64 9 576 5227
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-15:00
Website drivecheck.co.nz
Categories Car Inspection Station
Rating 3.7 39 reviews
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Drivesure Vehicle Testing Cascades reviews

39
Sort by: date highest rated lowest rated most helpful
Martin
27 August 2023 13:47

Took my car here for a wof today, the guys were so nice and checked the whole car throughly. I love to see passionate people doing what they enjoy! Making sure my car was safe for me and my family To drive in. Definitely recommend this place to bring your car here.

Stow
16 August 2023 6:13

Great family business that we love to support. They get all my business and they will go the extra mile to satisfy their customers.

Damian
03 August 2023 5:28

The younger worker with a beard was very rude with heaps of attitude and bad customer service, just such a bad experience wouldnt recommend going here to be honest

troy
19 July 2023 13:10

Highly recommend their service to anyone looking to get a WoF done. Fast and good customer service.

Xavier
23 March 2023 7:46

Do not recommend these guys, as I have had my wof sheet given to me with the wrong things that I need to fix and somehow keep adding things to the sheet

Zer
28 February 2023 16:48

Didn't even pick up on slits in the sides of my front tyres when they inspected for wof. Wouldn't trust with my vehicle again.

Judith
03 November 2022 4:23

I was really thrilled with your lovely service when I took my car for a WOF on Saturday, 6 August, 2022. Very recommendable beginning with the wonderful Receptionist to the very capable Mechanic. Felt that my car was in good hands throughout. Thank you so much.

Syariful
05 October 2022 23:21

I don’t usually write reviews, but this place is deserve a good review, awesome stuff, awesome place, awesome service, and awesome smile too. Very recommended.

Cheeersss Bali Boy

Jack
28 August 2022 22:19

I had a good experience. Drove in, paid, and drove out within 30 minutes. Just as you’d want for smooth WOF with inspection.

Thanks team

Joe
12 August 2022 3:25

This used to be Drivesure which had great service and testing, they were always reliable and easy to get a WoF done. However has now changed name and assume owners. There was a huge wait in getting a WoF as the staff were too busy with Nana up front servicing her car, instead of moving it to service lane to replace wipers and oil they kept it in the testing lane and held up many people waiting patiently. We recently bought in our car, they failed the WoF cause of brake pads even though it was still legal according to other mechanics, it should have passed. We had to spent hundreds replacing brakes which was not needed, we did it ourselves and took it back, showed the staff they were very rude, the young fella behind the desk questioned my father about his knowledge, my father was previously an engineer and knew his things. The staff were not friendly, there was an apology from we believe the owner however not good enough with the way we were treated. I would not recommend using this place.

Jocelyn
16 July 2022 9:12

They are extremely awesome!
Great job on my car service! Great and Fabulous price as well!
So happy with there service!

Blue
25 June 2022 10:02

Staff were friendly and very quick with the WOF. Would take the rest of my vehicles there in a heart beat.

Mathuran
21 May 2022 18:22

Great service and friendly staff, can be a bit of a wait depending when you go but that'd because they are good at what they do meaning they are also popular

Eddie
13 April 2022 17:39

We have been going to Drivesure Pakuranga for most of our WOF checks.
They are always friendly and do a thorough job as expected.
We have never had a bad experience there ever.

Susan
07 February 2022 3:58

This place is very busy around Xmas but they were able to give you an indication of how long it will take to get the wof. Recommend the service here.

Ryan
28 November 2021 9:01

I have been a customer at Drivesure Henderson for a couple if years and I definitely rate them very highly. The customer service team are very friendly and helpful and the team in the workshop do a thorough job with the WOF inspections. I recently visited the Botany trading station and thought they were awesome too.

Amy
01 September 2021 22:38

Failed me on something that I could not afford and something I haven't been failed on before.other places they passed me on it and it's been 3weeks without a job now I was working but only part time for the hours that fit around my son's daycare hours which was from 9am to 3pm. And was let go because my job could not afford to pay extra staff so they let some of us go which was very upsetting this happen on the day my wof had failed. So wasn't good day for me and now I have to ask for help at winz which I don't want to and didn't want to but have no choice until I find another job. And cos got no family to help me. I don't ask for any help at all it will be my first time but won't ask them for reasons. Ill have to find a job that I can do from 8am or after 9am to 3pm or even to 4-5pm and just pay the extra cost for him to be at daycare.

Eddie
16 August 2021 21:52

Poor customer service. Wanted to charge me $10 for a bulb. Went and bought it myself from repco for $3 then when I came back 15 minutes later they ignored me and wanted me to wait another 30+ minutes. All the terrible reviews about customer service make sense now. Avoid.

Timothy
26 July 2021 22:48

Over priced and poor customer service, additionally when i went for a WOF they broke the rear mount for my Boot cover holder, which they said nothing about until i got home and found it broken and laying on the floor, deceptive business practice and ethic. Would avoid this place like the plague personally.

Angie
01 July 2021 10:02

Unprofessional service took my car for a wof and left with over $100 worth of paint damage on my door because someone had left a big tool scratch that chipped the paint off. Don’t go here

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