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Eco Demo Windows & Doors

Address 27 Stock Street, New Lynn, Auckland, New Zealand
Phone +64 9 827 1183
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-13:00
Website www.ecodemowindowsdoors.co.nz
Categories Aluminum Window
Rating 3.6 23 reviews
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Eco Demo Windows & Doors reviews

23
Sort by: date highest rated lowest rated most helpful
Didi
21 September 2023 15:56

New Lynn - Brought a French door and Eco installed. I am very happy with their service awesome job.

Eve
17 July 2023 1:21

Amazing service along with a high quality product, nothing was a problem Zahira and the team went above and beyond to help me. Highly recommend - thank you

Kathy
18 February 2023 12:07

Ordered tri-fold doors from this company on recommendation from builder. After a lengthy delay they installed into the frame. Access door would not fully close or lock from day 1; they came back the next day but problem worsened over several months until the door would not close at all. We provided evidence that the frame was straight and problem was within the locking unit of the door. They were dismissive and unapologetic. Technicians seemed poorly trained, more focused on shifting blame than addressing the issue. Eventually resolved by locksmith with a relatively easy fix. Would not recommend this company at all. Avoid!

Slavica
12 June 2022 12:43

We both alominium windows and doors brand new from this company store New Lynn they was very friendly and prompt we recommend them to everyone who don't want to have problems They excellent and help me about.
Thanks
Nick

William
03 September 2021 0:07

Eco Demo Tauranga are the worst company we have dealt with. We paid our deposit in Feb 2021 on the understanding it was 50 to 60 working day turn around. 100 working days in and still no window / door. Got told they would deliver for free to sweeten the deal. Here we are almost 130 days in and still no doors! They back tracked on the free delivery and charged us 100 to deliver - which was paid on invoice as well as the remainder of the door / window invoice. Delivery was meant to be this week and we now hear there is yet another hold up. AVOID THIS COMPANY - excuse after excuse. If I could give zero stars I would!

Imran
04 February 2021 0:25

Very helpful staff and great customer service! I was very pleased with my purchase of 2 double-glazed sliding doors from them. Their prices are very reasonable and the products are definitely worth it. I would definitely recommend them!

Chloe
07 November 2020 5:02

We've bought and installed 4 windows from ecodemo over a 3 year period. Measured and collected from their premises. We have continually been happy with the quality of the windows and fixtures, as well as the customer service. We will continue to buy windows here.

daniel
05 November 2020 11:48

Had a set of French doors made and installed by Eco Demo and am very happy with them. Great communication throughout the process (even through the lockdown) and professional measure and install. Will be coming back when it's time to do the windows.

Duffy
11 October 2020 17:37

The worst service ever.unprofessional and incompetent people that do not take responsibility for their mistakes. Stay away as far as you can from dealing with these dishonest people

daniel
25 September 2020 5:37

Had a set of French doors made and installed by Eco Demo and am very happy with them. Great communication throughout the process (even through the lockdown) and professional measure and install. Will be coming back when it's time to do the windows.

Chloe
09 September 2020 10:04

We've bought and installed 4 windows from ecodemo over a 3 year period. Measured and collected from their premises. We have continually been happy with the quality of the windows and fixtures, as well as the customer service. We will continue to buy windows here.

Cory
23 August 2020 13:58

I have been buying windows and doors for my properties for years now and they always serve me with a smile. They service is top notch.
I wouldnt go anywhere else, cannot recommend them enough!

jasondark93
03 July 2020 7:42

I ordered a window and was told that it would be ready for pickup about a month later. A month passed and I hadn't heard anything, so I rang up and was told that the latest shipment of joinery from China didn't contain my window. I was told that the next shipment in another month's time might contain my window, but no guarantees. I asked for my money back which took almost 3 weeks. They never answered my emails following up about the refund. I had to ring them several times to ask where my money was, and once they even lied to me saying the money had just been transferred when it hadn't. Very unprofessional service, do yourself a favour and go literally anywhere else.

A B
16 April 2020 10:22

Do not recommend. Service is hopeless, product just as bad. Can't keep to their deadlines, dumped my unit on the concrete, came with plenty of scratches. Doors didn't lock at first either, until I argued with them for an hour and they came and changed the lock. Don't be deceived by the low price, this company has no idea how to operate as a professional business. Go anywhere else but here

Zayn
17 December 2019 16:11

Eco Demo Aluminum Windows and Door is the Best in the Business AAA+ always helpful from office to warehouse, the Owner Operators are a true asset to Auckland, New Zealand and Any Overseas installations, they did our joinery some years ago and the product is still in awesome condition, Zubeer and the team are always so helpful and friendly, If only EVERY NZ Company was this Good i would recommend this company for better deals.

Nida
10 November 2019 22:56

EcoDemo Auckland came to do one window replacement for me in an older house, which then turned into me replacing my whole house with them I was so impressed with the product. I found them to be professional, helpful, informative and always willing to go the extra mile to help me out. The customer service team were always really friendly and helpful and gave me weekly updates of where my joinery was in their system. The house is so much warmer and our power bills are down.

All the very best for the future jobs with us.

Regard Nids

Tina
17 September 2019 8:52

Thank you to Eco Demo for replacing my faulty kitchen window handles,
3 years after the window was installed. Contacted them re handles and they replaced them for me at no charge. I couldn't be happier. Cheers, guys!

Gordon
21 August 2019 14:24

Couldn't even give me a quote, said would be on property two times, but never came, appalling mucking me around

Harish
18 August 2019 20:46

The communication skill & quotation process is greatly improved. The prices is very reasonable. Not a rip off company

JJS
07 August 2019 19:54

If you are not a builder and you do not 100% know what you need to order, they will not help you even if you ask them to repeat the same as your previous order. Horrible customer service

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