Flooring Xtra Mt Wellington

As an interior designer I have exacting standards when it comes to functionality and finishes. Karen and the team at Flooring Xtra Mt Wellington did a fantastic job with our new carpet. Karen's knowledge is extensive, meaning we chose the perfect carpet for our lifestyle and family requirements. Communication was excellent and the installers did a professional, efficient job. I would highly recommend using Karen and the team and will be recommending their service to our clients at Sage & Nook Interiors.

We dropped in to Flooring Xtra in search of the "perfect" rug to complete our lounge space. Karen Hadlee was incredibly helpful, friendly and efficent. She was all we could ask for in helping us land on the right decision. We are loving our new rug and would highly recommend Karen.

Flooring Xtra Mt Wellington have been an absolute pleasure to deal with. A big thank you to Chris, who was very knowledgeable and always happy to answer my many questions! I would definitely recommend them if you are looking for a great selection of flooring or carpets.

The lovely people at flooring xtra Mt Wellington are delightful. Fantastic wide range of products and fantastic service (big shout out to Karen!)
Very happy customer

I was put through to Mal AIi at Mt Wellington flooring extra who came to complete measurements and sent an invoice approx within 48hrs of my initial request for a quote, I went ahead with flooring xtra's services and was extremely impressed with the finished job!

My second project in six months and I was happy to return to the team at Mt Wellington. Troy and Mal were great setting up and managing the job - lots of communication and I felt like they were looking after me. The installation team were professional and fast. It was great having confidence in their work from start to finish. Thanks team! Mat

Must visit flooring store with a great Cafe to discuss options with your designer.hint.treat your designer well

Very satisfied after purchasing my new Bremworth carpet from FlooringXtra and having it installed. Was well looked after by Karen and Mal Ali.

We are extremely happy with the service we have received from Flooring Xtra Mount Wellington. From initial visits to look at
carpet options to the final decision, quote and installation the process was hassle free. Our thanks to Mal who was helpful, friendly and a pleasure to deal with.

An absolute pleasure to deal with, Flooring Xtra in Lunn Ave have such a great product range and the staff are super friendly and helpful. They organised everything from start to finish with no dramas and any correspondence with them was quick & easy. Highly recommend:)

Excellent product & service. Would highly recommend. Particular mention to Mal Ali who was brilliant throughout the whole process with his communication, expertise and customer service.

We are very happy with the service with Flooring Xtra Mt Wellington from choosing the carpet to finish the installation. Thank you Ryan and team!

Sean was great to deal with, went the extra mile to get us a great price and sort out a carpet lay we were happy with. Courtney was fantastic laying the carpet. Orangised on time and very tidy. Thank you, we feel like we have a new home.

We had carpet laid and we found Flooring Xtra to be professional with an excellent result. The installer was very friendly and obliging

Great service - really appreciate the service from Ryan. Prompt, friendly and informative when providing the quote!

We availed their service to do laminate flooring and carpet replacement for our new home. Although there was a little damage on the lower framings and left over silicones, overall we are satisfied with the laminate flooring result. However, our experience with their contractor for the carpet replacement was so stressful and way below our expectations; from the long wait time (not communicated properly), floor preparation (dirty), removal of old carpet, installation of new carpet, and finishing (not clean) are the reasons I will be hesitant to use this company in the future again.

On a positive note, the company is good when it comes to customer accommodation and service recovery as they took responsibility of what happened and provided some compensation. However, they must ensure that the contractors they hire are very professional, have high quality output mindset, and put customer satisfaction as their top priority.

Great company to deal with. We chose Flooring Xtra over competitors because of the effort put in by Hayley in getting us samples during difficult lockdown conditions when other companies didn't seem that motivated. She offered good advice & kept us updated through some unfortunate shipping delays. The installers were very quick & professional, and the finished job is very neat.

Fabulous advice and customer service. Kept us in the loop regarding dates and times to expect installers. Installers were efficient and professional. All in all, a smooth experience. Thank you Ryan and the team.

The installation of the boards was beautiful.
However the subcontracted uplift of the old floor was poor and they damaged my kickboard in the kitchen. That has become my expense to replace the boards and have them painted.

We chose Flooring Xtra Mt Wellington after the great job they did on a previous house. Again, from end to end, across their whole team, this second experience has also been excellent. Many thanks to Ryan Thompson for his accurate quote and floor laying plan. Big shout out also to the carpet laying crew of Shaan, Vincent and Natalie who, in addition to doing a fabulous job of laying the carpet, were both mindful and respectful of our furniture and newly painted surfaces. We would 100% recommend Flooring Xtra Mt Wellington to others.