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Giles Carpets

Address 52 Carr Road, Mount Roskill, Auckland, New Zealand
Phone +64 9 625 5771
Hours
Monday08:30-17:00
Tuesday08:30-17:00
Wednesday08:30-17:00
Thursday08:30-17:00
Friday08:30-17:00
Saturday09:00-15:00
Website www.gilescarpets.co.nz
Categories Carpet Store
Rating 4.6 42 reviews
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Giles Carpets reviews

42
Sort by: date highest rated lowest rated most helpful
T B
07 February 2023 18:27

Excellent service from Giles Carpets. Roger helped me choose the best colour and carpet to complement our house. And the team who laid the carpet did an absolutely outstanding job! The carpet looks amazing! Thank you:)
I also used them to supply laminate tiles to match for the kitchen.
I can highly recommend using Giles Carpets!

Andrea
09 January 2023 2:20

Awesome service. Great outcome on my kitchen floor. Very friendly and professional. I have never given a 5-star review but these guys deserve it. Thank you.

Amber
03 September 2022 21:22

Always happy with the pricing here. They are good at showing different value options and the pros and cons.

Melina
15 June 2022 4:42

A big thanks to Ange and the team! They are very knowledgeable and professional and were able to accomodate our schedule. Also want to thank Jerry and Brian, who were so efficient in laying our carpet. We would recommend working with Giles anytime!

Emily
05 June 2022 19:18

Made appointment with Allan to request quote, did not turn up as he forgotten, even when when I called him day before to confirm appointment. Friendly but very unreliable.

Linda
21 February 2022 19:34

Great bunch of people. Friendly Knowledgeable Professional Helpful. Huge selection of carpets and vinyls

Sienna
11 July 2021 12:52

Thank you so much to the team at Giles Carpets! From the moment I walked through the door I was greeted with so much help and advise and the support continued the whole way through the choosing and laying process. Kevin (owner) always did his very best to make sure we had everything on time. The layers, Randy and Stu, were great to deal with and worked incredibly hard! Five stars from me,

Cheers,

Melissa Verhoeff

Michael
11 May 2021 23:37

Helpful service, excellent carpet, good price and in this case so very patient as our timeline kept on slipping. Thanks and we will be back. Nice work. Thank you.

jay
01 May 2021 1:19

Went in looking for some replacement carpet. The lady spent a good 30 mins with us looking around looking for carpet to match and also giving us some ideas how to get our problem resolved.
So recommend these guys nice to deal with!

Radek
05 April 2021 7:26

When I've approached gentleman in the store and got asked whether I am in need of help, my reply was more then obvious, " I'm looking for carpet. ". Gentleman's reply with grin on face was even more obvious, " Well, I think you're in right place ". This gentleman was Alllen Giles and what happened after wasn't exactly too obvious anymore, because I had two houses to be completely recarpeted in very short time and with only few days notice. These guys made it happen with smile on their faces. Choice of carpet, measure, quotation, carpet layers arrival, old carpets removal, new carpets laid, tidy up afterwards. All done in higly professional manners and in very competitive pricing as well well. This made me feel like valued customer and if in future, wouldn't look any further. Thank you Giles Carpets

Heimata
01 March 2021 21:42

Great service, and Giles were able to source the carpet I wanted quickly (while other stores were out of stock). Installation was prompt and done exceptionally well. Reasonably priced compared to other places. Definitely recommend.

Karen
21 October 2020 17:42

Highly recommend 10/10. Excellent service from Kevin and his team of installers. Professional, competitive, local family business (which was very important to us). Do not consider anywhere else - give them a chance you won’t regret it. Beautiful result.

J Phi
21 October 2020 1:16

Big thanks to Ange and the team at Giles Carpets for the incredible customer care and quality service - from the smooth decision-making process to installation day - we could not be happier with our experience. Highly recommend!

pippa
16 October 2020 8:21

We had an urgent job to complete before our baby was due and the team (I think we dealt with every sales person at some point in the process) was knowledgable and helpful in the decision-making process. Unfortunately the carpet we chose sold out due to some miscommunication but Ange went the extra mile to find us an even better carpet at a better price, so in the end we were very happy! Despite a pandemic and a sudden lockdown, they went above and beyond to get the carpet laid in time for the baby's arrival! The layer took good care of the skirting boards which had been painted only 48hrs before.

Marietta
14 October 2020 2:11

Had such a good experience from the moment we entered their showroom. The staff were very knowledgeable and had great prices. The tradies that arrived on site were on time and very respectful of our home. The carpet looks and feels amazing. Completely exceeded our expectations. We will be a repeat customer for any future requirements.

Edward
08 October 2020 0:20

The team at Giles Carpets did a fantastic job of recommending beautiful, affordable carpet and having the carpet laid really quickly as soon as we had the floors ready. Highly recommended.

Christina
14 September 2020 19:48

Great job, would give them 10 stars if I could. We had 30 year old carpet down and they did a fantastic job, with friendly and respectful layers

Danielle
07 September 2020 20:56

So happy with our new carpet, we had the best service from Ian. From our first visit to laying the carpet it only took just over a week which was really impressive! Thank you.

Heidi
05 September 2020 14:30

Very happy with our new carpet and happy to recommend Giles Carpets. They were able to supply the carpet we wanted at a better price than competitors. Customer service was fantastic from start to finish. Carpet layers who did the install were personable and efficient and the finished result looks great. Next time we need to re carpet we will be going to Giles Carpets first. Also nice to support a family business.

Matt
11 August 2020 22:56

Disappointed at their service and lost my business as we had a house to carpet. Walked in and stood around for 10 mins and on one talk to us or said they see us soon.

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