GR8 GEAR

Always love this place good sales and new stock great prices they have children sized shoes Nike converse etc.
Compact store
good personal service. Also jeans Dickies brand and shoe accessories heel supports etc.
Parking out side store and free street parking

Wonderful range. Excellent customer service. Highly recommend. Anabel & her partner are Amazing, so kind too. I love the range of shoes and jeans. I keep going there as there is so much to pick from.

Thank you Anabel! You have a lovely business.

Excellent shoe outlet. I find their shoes last a very long time. Happy to shop there again.

Awful customer service.my girlfriend was so upset after talking to the lady who owns this place because she was so rude.would not recommend to anyone.

After looking at the excellent reviews this store has, i am extremely disappointed, upset and angry with the customer service i have received here, from the woman who owns this store Annabel.i don’t know how the store prides on being friendly let alone the best shoe shop in west auckland.if you have an issue with your order here, do not expect an easy, hassle-free, kind service, because you will be let down like i was.i purchased a pair of doc marten shoes online, and even spent over $150 to get free shipping.she called me to tell me that doc sizing ran a bit larger (which i knew) and the shoe size she wears in docs-
what she did not tell me was the sizing displayed on the website was in UK not US (which wasn’t informed on the website at all).

so when i received the shoes, it wasn’t just “a bit bigger”, it was an entirely different shoe conversion.i called and was met with blaming on my end for not listening to her.for that reason alone she refused to refund me the cost of shipment on their end - and because i had free shipping, that meant cutting out of the cost i paid for the shoes.i shipped the shoes back at my own expense.the shoes had been delivered for 4 days before i got my refund even though i was told the refund would sent on the 2nd day.i received my refund which was $15 less that what i paid - for the shipping cost she refused to return to me.even though the shipping cost when you go to buy the shoes is $9.called again about this and was continuously blamed again, for ignoring her uninformative phone call where she never once said it was the UK size. -calling me persistent and adamant as if i don’t know my own US size.i lost $30.she never apologised, admitted to her mistake or the criticism, was not empathetic, or understanding at all, didn’t even listen to what i was saying and overall very rude towards me.it’s clear that the customer is not a priority at this store.this is genuinely the worst service i have ever received from any store, never coming back here and wouldn’t recommend it to anyone.

Highly recommend GR8, amazing, friendly, helpful service, best quality footwear at great prices, Best shoe shop and will now not go anywhere else, I can honestly say my experience with the team at GR8 was outstanding.

Great shoe shop, easy parking, quick personalised service, well known brands, lots of options and well priced

Awesome place if you are looking for great quality shoes for adults and kids. Wonderful customer service! If you like vans, converse etc… shop here and are much cheaper than other stores! 5 stars x

I'm 61 and bought some skate shoes for the first time so I could skateboard with my 7 year old grandson. Nothing was to much trouble for owner. Many thanks.

Anabel and Hailey are both amazing! Really helpful with finding the perfect sizing fit, and the right place to get your Dr Martens from!

This is a great store. I am a repeat customer and have always found good quality products here that I enjoy wearing. Staff are really lovely and helpful.

Support your local businesses. These guys offer Amazing products and service. Top quality at affordable prices. Very happy with my clothing and boots. Can’t wait to get inside and spend more when we get to level two.

This is a great store, and used to have great service. I used to spend a lot of money here. But was really disappointed by the service I received today. We brought in a pair of expensive McKinlays school shoes that had split, in the hope that McKinlays might repair them (they have done that for us before). But the owner made us feel so unwelcome and so uncomfortable that I won’t shop here again. The previous owner was fantastic.

Always buy our mens size 12/13 shoes from here. Great service and good range with the best prices.

Great friendly service been shopping at this store since a teen now my adult children are doing the same

Great place to buy a wide variety of shoes. Support local. No need to go to the malls, park outside the door.

Great store, they have well priced shoes, an excellent range. The new owners are really helpful and friendly. Been coming here for a long time. Got another nice pair of new balance runners, and a quicksilver wallet this time.

This place has been owned and run by two brothers who give exceptional service and always have great syles and good quality footwear. I have brought shoes for myself here for many years. I understand the business id changing hands, here's hoping we can expect the same for years to come.

Certainly is "Great Gear". Always my first go to shop for the kids school and casual shoe store. Converse, Van's. Super customer service friendly helpful & professional. Lay by available which I always prefer. Family shoe store for all.

Awesome small shop, right in the middle of a heavy industrial area. Good guys who know their stuff, are not in your face, and stock premium brands: Doc Martin's, New Balance, plus plus. Good pricing too. Even pleasantly surprised my wife, she's a tough one to get a deal past! Dave.