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Heartland Hotel Auckland Airport

Address 14 Airpark Drive, Airport Oaks, Auckland, New Zealand
Phone +64 9 275 4540
Website scenichotelgroup.co.nz/auckland/heartland-hotel-auckland-airport
Categories Hotel, Serviced Accommodation
Rating 4.3 81 review
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Heartland Hotel Auckland Airport reviews

81
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Mischa
05 January 2024 21:39

Decent hotel that provides a shuttle service not only to the airport but also to the nearby shopping centre which is super nice of them. The pool is in front of the hotel, in the middle of the arrival area which is a bit weird, you have to cross a road to get there

Joy
01 December 2023 19:32

Very Nice Stay both before going overseas and on our return. So good with the shuttle to Airport and Dining onsite. Will be our go to when travelling out of Auckland

Motoki
28 November 2023 9:18

This hotel has a free shuttle bus to and from Auckland Airport. Reservations from the airport to the hotel can be made over the phone, and from the hotel to the airport can be made at the hotel reception. At this time, some English conversation is required.
The rooms are like an old business hotel and don't have a luxurious feel. The air conditioner was for home use and was yellowed. However, it feels clean and functions well. I was happy that the sweets and drink vending machines were priced at about the same price as a regular convenience store.
Overall, this is a good hotel for people who want to stay near the airport.

fiona
23 September 2023 21:17

Awesome hotel convenient to Auckland International Airport.
Great shuttle transfer to airport terminal.
Excellent room, friendly helpful professional staff.
Wonderful restaurant. Good price for the room including shuttle transport. Stress free travel

Athena
13 September 2023 3:58

I usually stay at the Heartland Hotel when I am travelling abroad. I like the hotel, the location and the free airport shuttle. The service is always good.
My concern is that the last time I stayed there, a few weeks ago, my bed was very wrinkled. It looked like someone had slept in the bed and that it hadn't been changed. In every hotel that I have been to, the sheets are well pressed. So I thought maybe the hotel doesn't press their sheets anymore. But they were usually pressed when I had stayed there before.
Anyway, just want to say it's not a good look.

Helen
15 April 2022 16:01

Hotel is tucked away in the better industrial area of Mangere. I found it difficult to locate + close to the highway - lots of noise through the night. Room was clean and of a high standard.

Seanoa
10 April 2022 5:27

The staff at the Heartland hotel are really friendly easy to talk to if you needed anything, a lot of parking spaces for your vehicle there's a spa and a pool for ‍️

Shane
09 April 2022 0:42

I recently stayed for a week and after driving from Wellington was looking forward to relaxing before a very full week of business meetings. I was welcomed and given my room details and secure car park. The Hotel and room were nice, clean and comfortable. I entertained there 3 times in the evening and the food was great.

Pure
05 April 2022 6:19

Great stay at Heartland Hotels Auckland Airport - Very happy with facility as a whole, rooms were very comfortable & clean. Food & Bar service was also great - due to covid restrictions breakfast was room service but was actually a bit of a time saver so enjoyed this as well! Thank you Scenic Heartland Hotel Team

guy
05 April 2022 1:20

A good sized room for the price but was a bit dark and dated. I was given a ground floor unit and could hear noises from the bar, and also corridor noises.
I ate a dinner in the hotel and service was fast and came out hot. The menu has a good choice and pricing was similar to what you would pay on Uber Eats. There is a reasonably priced vending machine on the ground floor.
I was put into an accessible room, and even though I am short, I stood taller than the shower-head. The bed also had a random light in the middle of the bed-head.

Dale
20 March 2022 22:33

Rooms are clean, staff are friendly, beds aren't too bad and the meals are great. Pool and spa outside is at nice temp.

Brian
13 March 2022 4:46

Just a one nighter after an overseas flight, used shuttle service to and from the airport which was quick and efficient. Check in was a smooth process. Room ws spacious with comfortable beds, clean bathroom - one wish would be not to have the shower over the bath - bit old fashioned these days. Ordered breakfast via room service whhich very tasty and arrived at the right time. Check out was easy.would certainly return.

Aaron
09 March 2022 17:41

Decor is a bit old, appliances etc too. Restaurant was surprisingly quite good, friendly staff and good quality food.

Ranjit
02 March 2022 12:47

We really like the room and hotel service which is top notch. Special thanks for allowing early check-in. We would love to stay here again

B Sila
26 February 2022 16:54

Came here last year for work, had to bring the kids again during school holidays. Clean, tidy, comfy beds, aircon. Reception and restaurant staff awesome and yummy food, thank you. We really enjoyed the pool and spa too.

Rahul
22 February 2022 12:57

This time around i loved my stay! Very welcoming and engaging staff memeber who was full of life and joy. Room was so good i ended up sleeping in and getting late for work! Ha! Loved my stay! Big showers, nice firm beds and pillows. Just awesome! Love it!

Tracey
21 February 2022 2:16

What a great place to stay! We spent 2 nights at Heartland Hotel Airport which was a 'spur' of the moment get away with my 13 year old son & we were a little bit disorganised but the reception staff & manager were so helpful & also, 'Wow' to the chef cause my dinner last night was

Helen
18 February 2022 11:29

I stayed here in my way through Auckland. The service was excellent right from the outset with Adele helping me out with changes dates for my stay, to The two shuttle drivers (amazing service, really kind and friendly people) to the front of desk staff. The room was very clean, had black out curtains and all amenities. Brilliant. Will definitely stay again.

Jodie
09 February 2022 17:07

Amazing team! From the welcoming receptionist, cleaners, room service teams all the way to the van shuttle drivers for the hotel as well as the pool cleaners:) all round amazing team. We stayed for 5 days and wished to have stayed longer but we will definitely be back with a bigger group this time haha. They were so quick and sufficient with the services we needed with, towels, toilet paper and coffee top ups. Each receptionist were very welcome every time we would come back from doing our daily outings they would always welcome us with a smile every time saying “welcome back” just those little things were amazing to us. Room was cheap and had plenty of space for 3 people. Kudos to all the team at The Heartland Hotel you guys are amazing! Merry Christmas.

Henrietta
21 January 2022 8:32

First time stayers, Great place would recommend to family's, the pool made the kids day. Awesome customer service we were looked after and catered for all our requirements. We had a fantastic Xmas stay. Thank you Heartland we will come stay again when we are in Auckland.

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