Home Direct

Really good service today from one of the reps. Made my outgoing payment worth every penny. Jasmeet had explained all the terms and conditions thoroughly for me to understand. And he also made sure I was gona get what I wanted and more. I recommend him to anyone. Thank you heaps Jasmeet for today. From One happy customer.

Loyal happy customer for life but need to more products, clothing, especially children's clothing and more varieties

I have an account with home direct. I was allowed an account subject to contract before the law change in April. Since then I have had many mishaps and tried to arrange time to pay on my accord still due to the contract and now I have been introduced into a new business criteria which I am now having problems with because home direct is actually the same company as lifestyle money. And before this change I was subject to the contract with home direct and so I asked to be put with a collections team to stop sales reps doing field visits which they say are free but on my account I have several field charged visits. So it’s very strange and confusing having to deal with two now entities under the same company. I would not advise buying and account with home direct or lifestyle money NZ.

They don't even answer their emails within 4 office hours more like 4 office days and then the other week when I missed a payment I emailed them saying they can take my missed payment on top of last weeks payment and then today they emailed me back saying I needed to contact them about my missed payment and they're charging me double the price of my phone which is usually $600 but I have to pay off $1200 and I have anxiety which means I don't like talking on the phone unless it's necessary and since they have an email I shouldn't have to call them up and I bet I'll just get and automated response

Jasmeet Singh was very helpful and had very good customer service, easy to talk to and overall a very nice person.home direct is very lucky to have him apart of the team.thank yous very much merry Xmas and Happy Holidays
From a very happy customer

Very much enjoyed his company and he was very precise and formal with his approach. Thanks ADDY

Si great and friendly man extremely helpful and not forceful trying to pressure you into just make a sale. 100% recommend him and home direct!

I am very happy with how Sam has explained clearly and if I had any questions was able to a answer very well and happy and very polite thanks for an awesome purchase

Hi I'm just sharing how a sales came to talk to me about buying stuff at first I didn't trust it but what I liked about it was payments are affordable n there products are branded. The sakes rep was very cheerful n well mannered very friendly as well also the rep that I spoke to over the phone very friendly n very respectful. I can't thank them enough for my application being approved.

Have always been a bit hesitant to entre into this but It was great to sign up with mani very helpful and respectful and organised

Loveleet is a wonderful person with good communication skills i rate her a 10 out of 10 and she deserves a pay rise please send her when I need to in the future
From sharon and family

Very genuine service from Homdirect glad to get needy stuff on convenient ways, very comfortable customer service from handsome Gentlemen Krunal Dodiya

My experience with home direct was very exciting not knowing il get approved, thanks to lovely who helped me out. Very happy with my purchase thanks home direct

Awesome experience with lovely She's was fast and really helpful. Gonna invite all my family to join up 100% would sign up again

Thank you Homedirect for making my Day, beautiful and kind service from Mr. Krunal lovely knowledgeable guy help me a lot to set whole phone up and Happy me with my new toy, cheers

Today Loveleet was very helpful in presenting to me a new way to shop as it is my first time applying from HOME DIRECT.her pleasent honesty and explaination of their policy made me feel confident
. I thank her very much for her patience and friendly personality.

I would like to take this moment to say thank you so much to one of your beautiful sales girl LOVELEET who knock on our door this afternoon and introduce us your deals I am one of those that approved now we upgrade our TV, have ah bunk bed for my two boys and last but not least we can now give our older daughter ah birthday present which is ah Laptop for her school. Thanks for coming and you are very helpful and friendly keep up the good work and keep smiling.

I've justed signed up with Home direct and my experience with sales person Lovely was very helpful and efficient, my grandchildren and I really enjoyed her company, her customer service was very exceptionally pleasant.

Been a member since 2014. Goods purchased over the years have been excellent quality. Customer service recieved (phone, email, face to face) over this period has also been great. However, I DO NOT recommend long term. Yes they're convenient but very on-going.

These guys are THE BEST EVER there prices are awesome and everytime i need help enquires or want something i cannot get such better service! These guys totally have my Respect. They are NUMBER ONE in my books. Far better than any shop iv ever delt with and i couldnt have joined up with a better company in Nz.you guys so deserve more stars if i could give it lol. Respect hard