Honda Cars North Shore

All new premises and the people are really professional and nice. Best service and advice. Best coffee. Sales people really look after you. If you don't like this place, then YOU are the problem.
I had a Best Experience and look forward to getting my car serviced there when it's due. Thank you Joel and Susan.

Always blown away by the service I’ve received from North Shore Honda. Easy online booking system, very organised at drop off and collection, friendly and helpful team, very fair prices and always talk you through the invoice and stand by their work. I’ve dealt with a lot of car dealers and mechanics over the years, including luxury brands, and not had experiences as good as this. Well done!

In 2019, we relocated from South Africa to New Zealand, and shortly thereafter, we had the pleasure of meeting Susan at Honda North Shore. She played a pivotal role in facilitating our purchase of our very first car in this country. Her kindness, patience, and exceptional service left a lasting impression on us. Since 2020, we've bought nearly four cars from the dealership (some were traded in for upgrades).

Yesterday, I had the joy of picking up my new car, a Honda Jazz. Susan's service once again exceeded expectations; she consistently goes above and beyond. I'm consistently amazed by her outstanding qualities. Purchasing a car is a significant emotional decision, but she effortlessly makes the process feel like a breeze. We're truly grateful to Susan and the entire Honda team.

I recently had the pleasure of purchasing a brand new Honda Jazz Hybrid from Honda North Shore, and I must say that my experience was made truly exceptional by the outstanding assistance provided by Sepan. From start to finish, Sepan went above and beyond to ensure that my car buying journey was smooth, informed, and enjoyable.

Sepan's extensive knowledge of cars, especially his background as an ex-mechanic, brought a level of expertise to the process that I greatly appreciated. His ability to explain intricate details about the Honda Jazz Hybrid and its features was impressive and helped me make an informed decision. It was clear that Sepan was genuinely passionate about the vehicles he works with, and his insights were invaluable in guiding me towards the perfect choice.

What stood out even more was Sepan's thoughtful and patient approach. He took the time to understand my needs and preferences, ensuring that the Honda Jazz Hybrid I chose would truly meet my requirements. He answered all my questions with patience and clarity, making me feel confident in my decision. Sepan's professionalism and dedication to customer satisfaction were truly commendable.

Overall, I couldn't be happier with the service I received from Sepan at Honda North Shore. His combination of knowledge, patience, and genuine care for customers is truly remarkable. If you're looking for a car salesperson who will go the extra mile to make your car buying experience memorable, I wholeheartedly recommend Sepan. My new Honda Jazz Hybrid is not only a fantastic vehicle but also a testament to the outstanding quality of service at Honda North Shore.

Thank you, Sepan, for your exceptional assistance and for making my car buying journey an absolute pleasure. Your expertise and genuine kindness have left a lasting positive impression. I look forward to enjoying my new Honda Jazz Hybrid for years to come, knowing that I've received both a remarkable car and exceptional customer service.

We bought our Jazz hybrid from Honda North Shore and we are very happy with it. It developed an issue with the left wing mirror (not opening all the time and a grinding noise).
We rang and talked to the service dept and were told that we could book it in for a look but that they could not fix it as they would need to order in a part. Given the distance to the agent we asked if they could order the part and save us a visit. No that was not possible so a booking was needed. He started off saying it would take an hour then extended it to 90 minutes and we planned our day around that. When we got there the receptionist said it would take 2 hours. Our reaction was to say what we had been told and that we would take it away after 90 minutes. We had to wait as they do not have enough loan cars. There is nothing within easy walking distance to do around the area.
Another lady from reception checked out the car and within ten minutes (big ups for doing it so quickly) came to us and said - Yes there is an issue with the mirror and that it was common with that model and age (only just over a year old) and that they would order in a part which would take about a month to come. She was great but why did they get us to come in at all when it is a common issue and does not require a technician to diagnose it. Why not take our word over the phone and order the part in without making us come well out of our way to have them look at it?
*edit the mirror was fixed within 2 weeks after all.

We have now bought 2 cars from Honda North Shore, and both times we have used Susan Teh. Susan has been amazing for us, really listened to what we wanted, and has twice now given us excellent deals on our cars. She was very patient with us, and made sure she got the exact right car. Susan genuinely cares and months later will still call to check everything is ok. If we have any issues, she gets on to it straight away. That's just great service.

Visited Service department, Allan attended to my car problem, and he was a delight to deal with, but other people around while i was waiting were great and attentive to making sure i was being attended too offering tea, coffee or is there anything they could do to help. All very welcoming, made me feel at ease, which i had not been.

Always super nice. We have a few cars that get serviced, WOF there and it's always fast and easy. Good prices on imports and they will help you find something for your price range or get one in for ya

Good service, it will be great if Honda can loan the cars to the customers to get back when they handed over their cars to do the service.

I recently took delivery of my dream car, a Civic Type R, from Alex Wheeler. Alex went above and beyond to ensure the car was delivered on time and in the most professional manner. He was knowledgeable and friendly and I wouldn't hesitate to recommend him and the dealership.

Gavin (Sales Consultant) & Sophie (Financial Manager) were super helpful, friendly & professional. Highly recommend purchasing a vehicle from them

Perfect service from Susan and the entire process was soooo smooth!
came here for working holiday and just nice Susan lmk that actually they have a few nice 2nd-hand car, have a look in the store and straight confirm with Susan and got my car on the 2nd day.

Came back for my service, was outstanding again and well looked after by Mira in customer service she guided me well and the technician have done a good job. Marnie did also provided good service by rearranging a loan vehicle which was not available on the day.
Overall traveled 150km to get the service done and it’s worth it.

I have just had the most amazing experience at this wonderful dealers. After a purchase from another car yard fell through, I was desperately looking for a new Jazz. I was fortunate enough to go into Honda North Shore and talked to the wonderful Alex Wheeler. As there was nothing on their lot that fitted my needs, he offered to 'loan' me a car until the perfect one came in that I could buy. It was like an early Christmas present and I couldn't be more impressed with his professionalism and integrity. I have no hesitation in recommending Alex and Honda North Shore. They might have just got another customer for life:)
Thank you Alex and Honda North Shore!

WHAT A GREAT EXPERIENCE! I had the pleasure to be looked after by the amazing sales person Alex Wheeler! He literally went to the infinity and behind to make my self and my family happy! He brought a car from one of the other Honda dealers in NZ, here in Auckland just for us, at no extra cost! What a man! He made sure that the car was up to the standards: nicely presented, groomed, full thank and ready to go! He really made me feel comfortable throughout the sale, it felt like I was talking to a friend instead of a sales agent! LEGEND! And I also want to thank Sophie Shang for helping us with the finance approval! She is such an amazing and professional accountant, she worked on Saturday to make sure that our finance would have gone through. THANK YOU SO SO MUCH GUYS! AND THANK YOU HONDA NORTH SHORE! I will high recommend you to everyone looking for a new or used car with a great price and a FANTASTIC CUSTOMER SERVICE! I will definitely buy from you guys again in the near future!

As usual a seamless, welcoming & professional delivery of service by North Shore Honda staff from my arrival through to the collection of my vehicle. Very reassuring to know my vehicle is always maintained in top condition by Honda technicians

Last time when I send my car to Honda North shore for service, I had an excellent experience there. Warm welcome at the reception, kindly help with curtesy car, all staff I talked to are nice. And second to none service. I am more than happy to recommend Honda to my friend.

North Shore Honda store is always a great experience!
Susan is very patient and always listens to the customer's needs and always gives the most appropriate suggestions. Special thanks to her. And also big thanks for Justin and Sophie, they are very friendly, efficient and professional. Amazing team!

North Shore Honda is always a great experience. I bought my car almost 2 years ago and the customer service provided by Susan amazes me. Susan literally looks after my family and since I bought the car she has been super helpful. Best customer experience ever.

I worked with Justin and Susan, they worked with me to get the best deal for my car, and helped me trade in my old one. Susan has been wonderful and called me on multiple occasions since purchasing to check in, and when there was an issue, she was very helpful in getting the issue fixed, no hassle!