Jacobsen
| Address | 41D Morrin Road, St Johns, Auckland, New Zealand | ||||||||||
| Phone | +64 800 800 460 | ||||||||||
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| Website | jacobsen.co.nz | ||||||||||
| Categories | Flooring Store | ||||||||||
| Rating | 3.4 9 reviews | ||||||||||
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Jacobsen reviews
9 Be warned. I am having major problems with after sales service from Jacobsens their website show perfect pictures of LVT with no gaps but my floor is covered with gaps and some you can put a credit card in. Yes tiles will expand and contract due to heat and cold but my tiles have contracted and do not expand so gaps are always there. The floor looks horrible and jacobsens tell me the tiles are performing as specified. That makes no difference to my floor abd the horrible look
Please consider this before using their product
Now in their response to my review jacobsens suggest getting in touch my the flooring contractor when they know only too well they met the flooring contractor at my house but it took them three months to come out. I just hope I save others from the from the terrible situation they leave me in.
Regards
Bob Daw
Really horrible service do not recommend! Worst experience I’ve had - save your money and your time and go elsewhere!
Such a fantastic company to have as our supplier here at Oranganui Flooring LTD, excellent customer service, a huge range which covers all applications, lovely staff, and to top it off, the best technical support!
Great product, great service. There is something for every price point, and they have good stock levels for NZ.
Great place wonderful selections very helpful and knowledgeable staff well recomend to all my friends
Fantastic business for floor tiles and other floor coverings. A must visit if you're building or renovating.
Great company, highly recommended. Resolved quality problems with my floor proactively and with an exceptional customer service focus.
As a designer, I enjoy taking my clients to Jacobsens as they always have a great selection of tiles to choose from. The staff is very helpful and accommodating but most important, the customer service is great!