JAE Carpet Cleaning

Jae Services team is professional and well mannered. Especially thanks to Dise, Mike, Cam, Anoushka.

So far, excellent service. Really friendly team. Equipment getting results. Good follow-up on progress.

A lady driving a van from your company almost hit me today when we were on the right turn from Ti Rakau Drive to Harris rd. I have done nothing wrong but she just suddenly changed the line without indicator on. OMG that was so closed and she just act like nothing happend.

Helpful but not helpful, a flood is a flood especially when your only home is a motorhome. They offered no help at all - Jae's not good enough!

Very friendly staff n they know me by name, not a number.recommend these guys with a huge tick.my rugs always come back looking brand new. Thanks JAE Carpet.

Such excellent service with Amazingly well mannered hard workers. Was called a week before every appointment for staff to come in and move their heavy dryers around with very little fuss.

Did not think they could get the couch looking almost brand new! So impressed with the service, would highly recommend to anyone.

Michael did my clean and he was most obliging and professional, nothing was too much trouble. I will definitely get him again. Thanks Michael

Appalling service and rude staff. Staffs do not respect appointment schedules and no apologies.

I had 2 couches and a shaggy rug cleaned by JAE. Very quick and efficient, friendly and thorough service. 100% recommended.

Disappointing
Seems like very poor communication within the company. I asked beforehand what needed to be done regarding prep and airing out the house afterwards and was told one thing, then told something different from the cleaner who did the cleaning.
I booked for a steam clean and stain removal but the cleaner told me on the day he had run out of product to do the stain removal.
When I tried to get him to come back another day to do the stain removal the company tried to charge me for another call-out /steam clean fee. Thankfully they waived this eventually but the stain removal was unsuccessful and actually made the stains worse (left pinkish marks). The cleaner that came to do the stain removal asked no questions regarding previous treatments done on the carpet until afterwards when he said it was relevant but obviously too late at that point.
Won't be using them again and don't recommend to anyone else

Really happy with today's carpet cleaning service. The technician was really friendly and polite. We had some vomit on some bedroom carpet. It came up good as new. Reasonable price ($150) and he had paywave which made payment super easy. I found out they do a variety of services - storm damage, general carpet cleaning (for example if you need to clean carpets before moving) and also other bodily fluids (say if your pet bleeds throughout house after getting injured, etc.) I didn't realise commercial companies covered such a wide scope of cleaning. I was really impressed and appreciate the good job. Thanks)