KLEVER Carpet Cleaning East Auckland

These guys were incredible.the best carpet cleaning job I’ve ever had and so professional.can’t recommend them enough!

BEWARE!

We have booked carpet cleaning over the phone and we’re quoted $395 for a four bedroom house. We explained to the owner that we have one urine stain that needs treatment prior to cleaning the carpet. The owner told us that there will be an extra charge without disclosing the amount to us, and we were led to believe that the extra will be relative to the issue and the full amount quoted, meaning not too much more.

We were asked to add $240 extra for one urine stain that has no smell and that is invisible!

When we complained about the lack of transparency about the quote and asked to reduce the price for a reasonable amount, the owner refused to take responsibility for his poor communication about cost.

We have been left frustrated and disappointed to having to cancel after preparing the house for the clean. And most important, we didn’t like the feeling of being manipulated to think that the cost was to be relativity near the original cost, not almost double and for no reasonable reason!

Conclusion:

If the owner doesn’t take responsibility for their communication, then they are more likely, from our perspective, to do the same regarding the quality of their work.

BIG disappointment.
Will NOT call again.

Thanks for getting a good job done on short notice. The only down side was it was very expensive. Bill paid make no sense for one hour job. Rates.on website and invoice way apart. Other then that Ben was a awesome person to deal with.

Even in busy Christmas season they managed to fit in my job, turned up with s smile and did a great job. Wish all service providers were this good. Highly recommend

Great service from beginning to end. Super easy to book, came on time (down to the minute) worked quickly and efficiently and most importantly I am VERY happy with the result! We have two young boys who went through the slime/putty craze and a puppy who took a while with his training, even with all this Che managed to get our carpet looking brand new again. Can definitely recommend using Klever Carpet Cleaning.

Great experience from start to finish. Prompt service, no surprises, reasonable costs. Was a pleasure to spend my money with a a business that values service. Highly recommended! Lee, Grey Lynn

Professional and fast. These guys give an amazing service! Would highly recommend them to anyone.

These guys have to be the best carpet cleaners in east Auckland! Andrew got rid of some old stains that we'd been told were permanent by the last guy. I don't mind the slightly higher price when the work is this good.definitely worth every penny.

I was searching for someone to clean my carpets and found Shay, from Klever carpet cleaning. I cant thank him enough for an awsome job, he had done. I had my lounge suite, dining room suite and carpets done by him. He is a very nice guy and very thorough, I recommend him to everyone I know, that's looking to have there carpets cleaned. Trust me, you wont be sorry.