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LJ Hooker Howick

Address 49 Picton Street, Howick, Auckland, New Zealand
Phone +64 9 537 0124
Website howick.ljhooker.co.nz
Categories Real Estate Agency, Apartment Rental Agency, Appraiser, Condominium Rental Agency, Property Management Company
Rating 4.8 9 reviews
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LJ Hooker Howick reviews

9
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Jeewan
12 January 2023 0:29

Kevin & Charmaine, amazing people to work with, very few professional real estate business owners I love to deal with & I admire, both of them really cares & try to do the best they can. 100% recommended

Gillian
24 November 2022 19:34

After 50 years in my home the decision to sell wasn't an easy one. After doing some research and talking to different agents, it became clear to me that Kevn and Vicky understood my situation and requirements. They made me comfortable throughout the sales process and did a great job of marketing and ultimately selling my home. I wouldn't hesitate to recommend them to anyone.

Aws
05 July 2022 4:22

Wow what an experience selling in this market! Although it was a difficult journey, Kevin & Charmaine made sure they provided us with the absolute best outcome. They were constantly assessing the market and changing their approach to accommodate it. The level of communication and proficiency was over and above expectations. Thank you Kevin & Charmaine we wish you all the best

Sara
20 June 2022 2:37

Thanks so much Kevin and Charmaine for selling our house. We appreciate all your hard work and have enjoyed working with you both. Throughly recommend to everyone wanting a professional Real Estate agent in Howick.

A K
27 May 2022 21:05

We sold our house with Kevin Desilva late 21 and Kevin asked us to do a review.
Kevin worked hard to get our house sold but over the process I felt he was working more for his own interests than the vendor.
Things like a poorly placed street sign, failure to arrive to first viewings on time with alarm going off, failure to present the property in the best way possible by arranging the staging props and instead leaving them piled on the floor, lack of timely buyer feedback when needed for considering an offer. Apparent lack of or a reluctance to offer professional advice or opinion when needed eg "this could be your rocket ship" was the professional advice on whether to accept an offer preauction and not really explaining what would happen next.
Only wanting to book an auction for the soonest time rather than to ensure other bidders were ready or on a requested Saturday until we made it a condition of accepting the offer at all After preauction offer was accepted, wouldn't send an acceptable clear email to potential buyers until the issue was escalated.

The house did sell quickly and the price ok although not amazing. However, felt I needed to push a lot to ensure to our own interests were met. Also from what I have seen and despite my experience, Kevin is still a better agent than many.

Richard
22 December 2021 2:38

We employed Kevin and Charmaine to sell our property in Mission Heights. Kevin was always a pleasure to deal with, he was open and honest and communication was the centre of his sales process, keeping us in the loop at all times. Kevin's point-of-difference was that he always followed through on everything that he said he’d do. He asked that we trust his judgement in getting us the best possible price, and he did just that by bringing us a triple multi offer on the same day. This was all the more impressive considering it was done during level 4 Lockdown. I would highly recommend Kevin and Charmaine as effective and proactive real estate agents. I have already recommended them to a friend who is selling their home and will continue to sing their praises in the future. Thank Kevin and Charmaine.

Richard & Evette

Laura
14 August 2021 16:43

Kevin and Charmaine are a couple who work in harmony with each other to ensure best service is delivered with expertise, professionalism and empathy.
They made me feel like our home was a castle and I was the queen.
They are genuine, caring and respectful and engaged with us effectively throughout this 'life event'. They worked day and night to help us Dream, Believe, and together, we Made It Happen.

Merv
04 August 2021 15:56

Kevin and Charmaine are a couple who work in complete harmony with each other. Everything has to be presented in the best possible way. They delivered exceptional service from start to finish. They go the extra mile for their clients. There was an issue with the bathroom after the sale, both Kevin and Charmaine helped me through this extremely stressful time to ensure that the issue was rectified. I cannot speak highly enough of Kevin and Charmaine and would definitely recommend them to everyone who is contemplating selling their house.

Jacqueline
10 July 2021 15:32

What an experience! I am so glad I had Kylie Haack by my side, what an absolute gem! Kylie was super knowledgeable and professional throughout the entire process. She asked all the right questions when I was trying to decide on my next property. Always gave me food for thought, which I found invaluable. Thank you for your help in finding me my perfect new home.
Wishing you continued success in your work.
Sincerely Jackie

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