Marcus Motors
Address | 1 Shipwright Lane, Parnell, Auckland, New Zealand | ||||||||||
Phone | +64 9 366 7245 | ||||||||||
Hours |
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Website | www.marcusmotors.co.nz | ||||||||||
Categories | Auto Repair Shop | ||||||||||
Rating | 4.7 20 reviews | ||||||||||
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Marcus Motors reviews
20 Great service, friendly team, easy to deal with and always extremely accommodating. I highly recommend Marcus Motors for all your service, WoF, maintenance and repair work. They are my go to and always very happy with their quality of work and pricing!
Thank you.
I'm pretty happy with these guys. Quick service and WOF with excellent communication on what was done and will be needed in the near future.
Even though my WOF had lapsed, they were honest and didn't "take me for a ride"!
I'll definitely be coming back.
Excellent workmanship and prices.great customer service and all round good people - highly recommended
On March 2nd, 2023, Marcus Motors repaired my 2010 Porsche Cayenne headlight for a cost of $2030.81, by replacing the headlight ballast. Unfortunately, the same problem reappeared at the end of March. The staff asked me to leave the car for testing and quoted me an additional $1500 for the same issue that they had fixed just three weeks prior. Spending $3.5k on one headlight fault seemed unreasonable to me, so I brought my car back and conducted some research. I ordered a new aftermarket ballast ($100) and installed it last week, and the problem was resolved! Only programming was needed. Additionally, I'm unsure why there are holes, taps, and glue on the $995 ballast that Marcus Motos replaced in March, as shown in the photos below. I'm very disappointed with the situation.
2 Stars for service my car in good condition from 2016.
Excellent service, highly reasonable price. Fitted me in at zero notice after I broke down nearby, all sorted within hours. Thanks heaps to the team!
A very helpful team in my experiences with them. Karla on the front desk is very positive and was very helpful in explaining what work was needed. Costs and fees are very reasonable with some diagnostic work not charged at all.
Good and friendly any issues sorted promptly andbquickly, just 4 star as I had to phone for updates.
Great garage, good communication, fair prices and quick turnaround. I will happily use their services again!
The most helpful and honest people!
Checked my car last minute with no booking and not much time to spare, said they'd sort it quickly- turned out to be a much bigger problem and they kept it overnight. I was promptly rang at 9am the next day to explain the problem then advised to take the car back to where i bought it instead of paying them a lot of money to have it fixed! So honest and good-hearted of them, even saying she would explain to the dealership they were in the wrong!
So glad i came to this garage on my travels. Trustworthy and kind people:)
Couldn't have asked for better service, had problems with many car mechanics around New Zealand, and by far the best service, from the best quote given and customer service given by Carla and team.
Thanks Guys!
Marcus Motors are the best mechanics that we've found while travelling. They're honest and reliable, which is invaluable when you're a backpacker.
I have used these guys for my and my family's vehicles for about the last 10 odd years. In my experience these guys are rare, - an honest bunch of blokes - they do what they say they are going to do and if it looks like its going to be more expensive than they initially thought, they call to make sure its OK. Only problem is that they are always so busy:)
Randomly walked in customer almost got turned away as they were fully booked a week in advance. However, after knowing I was in an emergency call - car gone smoked and oil was leaking badly - they fit me in and went above and beyond my expectations.
With the superb service and quality products in used, you know your car is in a good hand. Highly recommended these guys to everyone. Thanks Dave for saving my car and tidied up the mess the leak made!
Dave is a legend! Honest and fantastic service, fixed wof issue, dropped it off and picked it up from vtnz (will get wof at Marcus motors in future!). Well recommended!
Cars been here a couple of times. Never call when they say but done the jobs needed to be done and one $700 cheaper then others around.
These guys are awesome. I got quoted $700 for a light bulb and they got it sorted for me in 15mins for $95. Please do not go to the mechanics up Parnell Rd, these guys will take care of it for you for much cheaper.
The guys are great. There are so many rip-off merchants around that area, but Marcus Motors are straight up, honest, good guys who always keep you in the loop and do what they say they will.
I have been a client for over five years - two cars being serviced twice a year. I like the way they communicate with me and just get on and sort out issues. Would recommend. Hamish
Straight up - honest
fair - good value for money - will find the best deal on parts/services
intelligent - will not just fix something that is broken, but find the cause.personable team
in short - best garage I have ever experienced.
Took my 2002 BMW in to these guys with an engine oil issue, had it diagnosed in no time. Top service and great place!