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Metal Salvage Services Ltd

Address 16 Hillside Road, Wairau Valley, Auckland, New Zealand
Phone +64 9 444 6368
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-12:00
Website www.phoenixrecycling.co.nz
Categories Scrap Metal Dealer
Rating 3.5 18 reviews
Nearest branches
Metalman Henderson - Scrap Metal Buyers — 337 Lincoln Road, Henderson, Auckland
Phoenix Metal Recyclers — 2a Beach Road, Ōtāhuhu, Auckland
Scrap Shop / Phoenix Metal Recyclers — 165 Harris Road, East Tāmaki, Auckland
Phoenix Metal Recyclers NZ Limited — 1 Rangi Road, Takanini, Auckland
Similar companies nearby
Endless Metals Wairau — 245 Archers Road, Wairau Valley, Auckland

Metal Salvage Services Ltd reviews

18
Sort by: date highest rated lowest rated most helpful
John
29 March 2023 11:17

Been here couple of times and the experience has been excellent. The gents were polite and friendly.

user
21 February 2023 19:44

Very Disappointed with the rate for car batteries as they only payed 5c per kg where as anothe deater up the road quoted 20c. A big difference so will be going to a different place next time.

Wendy
26 February 2022 16:52

Great to deal with and very helpful staff.
We had a lot of scrap metal to get rid of and they helped us out, also sent Truck to our house to pickup.
Great job guys.

Jaay
21 December 2021 21:27

Old islander guy who gives quotes needs to take a chill. Always rushing you around and tells you to hurry up and quickly leave the place almost got into accident with another truck coming from other side made me panic.

TREEFROGS
16 January 2021 18:22

Shocking staff took all our lead paid it as steel. Dishonest rough and no concerns for health and safety

Daniel
18 April 2020 14:54

I've been using this place for about fifteen years and had always considered them to be fair and reasonable. However, the last four times I've been there I've noticed discrepancies between what I dropped off and what appeared on the receipt; a few kgs under here and there, incorrect prices (e.g, data cable instead of TPS), etc etc. I wasn't overly bothered by it at first and, due to the good history, gave them the benefit of the doubt and put it down to inadvertent errors. But when I checked the receipt from my last visit I noticed that they had paid me for only 2 kgs of something that weighed 13 kgs on their scales - that's ~15%. This particular example saved them $33. I then realised that the whole operation is orchestrated in such a way that potentially enables them to get away with this time and time again, without the customer noticing until it's too late - the document has been signed and you're out the door. It's a fairly rapid experience, and seeking clarity on what pricing will apply to your products before unloading them certainly isn't met with encouragement. Whether all this is in fact intentional or not is speculative, but how many times does this happen in a given week I wonder? Upon asking around I found other people with similar experiences.

Angus
17 April 2020 10:27

Went here to get some stuff for a school project and was very satisfied with the response from them after getting in contact and the help they gave us. Also very happy with their service and what we got. Would recommend.

Katrina
11 March 2020 7:22

Great service and the guys were very helpful and got a good price for my scrap metal.
Definitely will be back:)

Yonas
23 February 2020 1:34

Only good things to say, have purchased and sold scrap metal here and they have always been friendly and helpful

michelle
13 February 2020 3:37

First time visit today with my scraps.happy with how it went.be going back with more materials.thanks again.

Ben
09 January 2020 19:12

Been going here for a few times to sell exactly the same scrap metal each and every time. When dealing with the guys the always give different prices.once is was $3.50 per kg then $2.80 then $2.00, after they think they are doing me a favor by giving me money, I will never return and they lost a customer by being greedy.

Dieter
01 October 2019 5:45

What a great company to deal with. Every time I go there to take my scrap metals the people are very friendly and give a great rate for the scrap. Thanking you for your great service. Regards, Dieter

Hope
29 August 2019 11:58

I've sold alot of scrap here & these guys consistently have good purchase prices. Today they helped be obtain some brass flatbar stock for a home project. Very pleased.

Delicia
29 March 2019 4:55

My favourite scrap metal dealer in Auckland. Fair prices, consistent, helpful and professional. Highly recommendable.

Bernard
28 March 2019 7:05

Prompt service at short notice with difficult and heavy loading at my residential address. Friendly, obliging and understanding. Recommended

ku sik kyle Kim
01 April 2018 2:37

If it is not registered, it is bought at a very low price. The scrap buying place in the south is more expensive and makes it better. I will not go here again.

David
12 November 2017 20:35

The management staff have always been efficient and helpful over the phone explaining the whole process and any cost involved upfront. Prompt email replies and thorough. The team onsite was professional and capable of working in fairly tight spaces.

Matthew
18 April 2017 9:26

Absolute scam of a company. We took 550kg of stainless steel to them (we had about 20 desks which equated to 550kg). We told them and they agreed that it was stainless steel. We offloaded the truck and they ended up giving us $26 for 'metal skirting' rather than the 70 cents per kilo of stainless steel. When we brought this up, they decided to try intimidate us. Would never go there again, I've been to plenty better places out west. 0/10 scam.

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