mortgagehq

We had an amazing experience working with Yan from MortgageHQ. My husband and I initially watched their videos and took the mortgage lifecycle quiz. The next day I received a follow up and booked a call with Yan. At this time I was already in the process of working with a different mortgage broker who was local in my region. However, Yan added so much value through our discussion. He started by asking what my goals and aspirations are and my "why" for owning rental properties. This really resonated with me and it felt like he wasn't just trying to get my business but to help me achieve my "why" through these particular financial goals. My husband and I had quite a few different projects we were thinking about doing i.e. Developing our two existing properties that have a bit of land. Truth is we weren't doing anything with the equity and savings we had because we didn't have a clear direction and pathway with the options we were considering. Yan provided some really great insights about the market and got us thinking in a different way, he opened up our mind to the possibilities so that we could consider alternatives. After a 30 minute conversation with Yan, I left with so much more clarity about our current rental portfolio, how to expand this to achieve our goals and our "why" and most importantly I felt empowered to take the next step and had a clear pathway of progression with our projects. The option came up to consider securing another property to build our portfolio and come back to developing our existing properties. We had never thought about this and thought this was many years down the track after the developments, but it made so much sense to try acquire more now while it was a buyers market as we could get a bargain and then benefit from the greater capital gains. Yan was great, he provided really clear next steps and worked with us over a few months to get together everything we needed to submit an application to the bank. My husband and I don't have straight forward income, it's a mixture of salary and business income, Yan made this process really easy for us. His colleague Marcia also really helped with this process. They were both available to chat and really quick with responding to emails when we had to get pre-approvals on properties. They enabled us to complete our due diligence on properties and finally secure a great deal - a block of units with 8% yield, which provided 4 rental incomes. It wasn't just their expertise and experience with mortgage broking, they understood the market and the nature of this business, and as relatively new investors this was really added value. They never made us feel inadequate when we had lots of questions or at any part of the process. We felt really comfortable asking all the questions we needed to and were always provided with great clarity and advice. We know that without our amazing broker Yan we wouldn't be in the position that we are in today and the future positioning this has set us up for. We couldn't recommend the service we have received from MortgageHQ enough! Anyone who asks us will be recommended to MortgageHQ.

Mortgagehq team was really helpful and professional. Especially, Simon was the best. I am really grateful for the support Simon had provided throughout the home loan process.

Anna from mortgagehq was professional, very knowledgeable, understanding, and really good at explaining complex things in a simple way. I would strongly recommend her work; tēnā koe, Anna!

The team at MortgageHQ made buying my first home and navigating the whole mortgage process a breeze. Friendly, helpful and extremely informative throughout, I would highly recommend them to anyone looking to purchase a property.

Great experience throughout the process. I've contacted MHQ for my first investment property. The team have gone through all the details and provided valuable advice. Highly recommend to anyone who may need Financial assistance.

Cairo was amazing. Sad to see him leave but he put in the work for us to get the approval and the house. Marcia also was amazing in getting the last yards for final approval. Great team

Anna Savage was amazing to work with. Quick to respond to questions. Their relationship with the banks helps too. I know there was some behind the scenes follow ups and gentle pushing done to get our settlement across the line!)

I recently had the pleasure of working with Cairo from Mortgage HQ. Cairo's level of professionalism, promptness, and exceptional service was remarkable. I cannot recommend Cairo highly enough!

Cairo's professionalism was evident from the beginning. He approached every aspect of the mortgage process with a high degree of knowledge, expertise, and attention to detail. Cairo took the time to understand my specific financial needs and goals, providing me with a range of options tailored to my situation. His ability to explain complex concepts in a clear and concise manner was impressive, making me feel confident and well-informed throughout the entire process.

One aspect that truly stood out was Cairo's exceptional speed and efficiency. He was incredibly proactive, ensuring that every step of the mortgage application process was completed swiftly and accurately. Whether it was gathering necessary documentation or liaising with lenders, he was incredibly fast. His commitment to delivering results in a timely manner was truly impressive. I genuinely appreciated this as my previous mortgage broker was largely incompetent and incredibly slow.

What sets Cairo apart is his willingness to go above and beyond. He consistently went the extra mile to ensure that my needs were met. Cairo worked tirelessly to negotiate the most favorable terms and rates on my behalf, showing a genuine dedication to securing the best possible mortgage solution. His willingness to address any concerns or questions I had along the way was greatly appreciated, as he always took the time to provide thorough explanations and guidance.

In conclusion, I wholeheartedly recommend Cairo as an exceptional mortgage broker to anyone in need of mortgage services. His professionalism, promptness, and attention to detail set him apart from the rest. Cairo's remarkable speed and efficiency, coupled with his willingness to go above and beyond, make him an invaluable asset in navigating the mortgage process. I am truly grateful for Cairo's outstanding service and would not hesitate to work with him again in the future.

Always have great experience with MortgageHq. I have been their client for many years. Keep it up with the great work

Great service as always from Zhiyang and Yang. We had a few tricky requests from the bank and they helped us get across the line. Cheers, Jacob & Shannon.

Alejandro has been so quick and efficient with organising the refix of my mortgage. He has been a pleasure to deal with.

Jeremy and the team helped me with my home loan refinance. Jeremy was super patient and answered all my questions in a timely manner. Not only I received a good interest rate and a great cash back deal, I have also improved my understanding with my loan structure and all. I would definitely recommend MortgageHQ to everyone!

Gave us advice on how to structure our mortgage, organized everything within a timely manner.

A big thank you to Cairo who helped us made everything possible. He brought confidence, knowledge, honesty and professionalism. He planned out exactly what we enquired. Our processes with bank went on smoothly. Couldn't be happier.

They were able to negotiate a lower interest rate for my mortgage refix. 4.99% (instead of nearly 7%). Thanks so much. Highly recommended.

Words cannot express our gratitude to Andy, Yan and Kat for the excellent service they provide us enabling us to buy our first home within 6 months of engaging with them. We found mortgagehq on the internet after unsuccessfully working with other mortgage brokers. We were very nervous during the first few sessions with Andy and also daunting because he told us straight out what we needed to do to best position us for our dream. The visualization and guidance was thorough and impressive. Then Yan and Kat took us through the banking process, pre-approval etc etc. What an amazing team, always responsive, accessible and patient! God's bless mortgagehq and we wish you all the very best with your good work from this very grateful Tongan family! Looking forward to a long and successful relationship. Couldn't have done this without you guys!

MortgageHQ assisted us with our Mortgage and they are fantastic to work with. Inspite of the current market situation they managed to get us across the line for our second property. Thanks Madhav and Kevin for doing an awesome job! Really appreciate it and looking forward for many more transactions with you.

A big thank you to Blendon's amazing team, especially Ray brought patience, knowledge, honesty, confidence, good communication and professionalism to go the extra mile to make things possible. Our processes with the bank went on smoothly in a limited time frame. Couldn't be happier, strongly recommended!

The team at MortgageHQ are knowledgeable, responsive, and provide a very polished service. Every time I call or email, Alejandro has my information right there and is able to action any request promptly. Their systems are easy to work with and I could not recommend them more if you are looking for a new broker. Thanks guys!

I've been with Mortgagehq for quite a few years now and every time I've used them to re finance or this time, purchase a new house, they've been great.
Excellent advice from knowledgeable staff. Jack and Fraser had their work cut out for them this time but did an amazing job.