Noel Leeming

Noul Learning has a great variety of Bluetooth Speakers at a great price and there customers is perfect I shop at here quite often because all Outhers stores are out of town and Noul Learning in Queen Street is Really Handy

Just last weekend I visited Noel Leeming on Queen Street looking for a couple of products that I was having trouble finding anywhere else and I had been referred by a staff member in a competitor's store nearby. I was approached by a lady named Parisa who quickly helped me find what I was looking for. Her customer service was top notch. I will definitely ask for her next time I'm in store as it's hard to find good customer service anywhere these days. Thanks Parisa!

Excellent for shopping if your planning on buying anything from their (in the store sale products) which there is a large selection to choose from.

Very Dissapointing & terible service. I was given a false & wrong information about the portable aircon. I asked repeadtedly if it is not defaulty piece - he insisted not at all & kept saying one piece left & we reduced it to 365 from 500 something.i bought it. No box & manual was emailed to me - upon checking the manual it not only had one part missing but 4 parts missing. I returned the product & had to have my money refunded but i have lost trust in their customer service & lack of knowledge about the product & the person i dealt with at Noel Leaming queen street was infact the store main assistant in charge. Such a shame & when i went back he was in a meeting & didnt had courtsey to come out and apologise. No compassion & no positive attitude. Only one person by the name Kaka i would praise - he is awesome - he was kind & helped to get my product delievered & sincerely apologised. Every customer is looking for respectful service when they are paying for it. Harvey Norman is the best. I am planning to go back & check if they have refunded the money. Lost trust in them. Visit PB tech or harvey norman. My humble suggestion to avoid Noel Leaming on queenstreet. Stay safe.

Good mannered staff, but someone neeeds to tell staff about the NESPRESSO pods recycling system noel leming have going

Customer service terrible. Workers werent willing to message when parcels arrives, says we have to contact them to see when it’s ready.

Customer service was way below average. Shop attendant won't approach, nor even look at you; UNLESS you dress up. Almost all are busy chatting with each other, some have their eyes glued to their phone - even when the store is busy. At check out, they'll try to up-sell the extended warranty, BUT they kept their eyes glued to their phone all the time. After you've made your payment, they'll be impatiently wait for you to walk out/walk away. Only came here because this is the only branch that still have the goods that I wanted, otherwise, I would have walked away as soon as I came in and won't even think about spending my money at this branch.

The staff were helpful and friendly, went out of there way to find what I was looking for at another branch when they did not have what I was after. I did have to hunt around for a staff member though. Overall pretty good.

The 2 times I have come in here, not even one of the reps acknowledged my presence. Was more than happy to walk out and go elsewhere.

Honestly terrible service, really disappointed with noel leeming.no one picks up the phone ever, I hate to complain but the service here is out the gate. I purchased a iPhone offline which the lady pro claimed would arrive 1-2 days then there was apparently none in NZ and they were unsure when this would be in stock.after having to go into the shop and look like a angry fruit loop, I managed to wrangle an iPhone 11 (they said they'd call when it had arrived), no call and its been sitting there, I only know because i had to re call the customer care team.
Anyway bit of a joke if you ask me.

Sorry team, terrible service more than 3 times weeks apart. Staff don’t engage, when at last one does, they point you to try get the attention of another team member.

I purchased a gold Air fan worth $99 BRAND NEW. When I arrived home part was missing while travelling from a long distance. While I asked staff about dont they care about reviews he mentioned he dosent care but the company does. Please check your products after you have purchased them.

Thanks Fam.

Have different range of products but due to their vast range they lack in varieties within the same category such as in gaming range they lack many good brands. But overall they have good satisfaction rate

Look for Roshan when purchasing a vacuum cleaner. Kind and knowledge in the product range and it’s automatically included policies.

Very knowledgeable and helpful staff at this location. The prices are very competitive. This is my go to electronics store in Auckland!

Ordered Ipad thru Queen Street store and paid. They said it will take only 3days to get it. I have been waiting a week but no one called me from Noel leeming that what is going on. Rang to store many times no one answered. Customer service team said its taking 3 weeks to get it. They should have called me at least, but I had to ring them every day to make customer service team to email to staff and staff manager to contact me. Still haven’t heard from store. Dont trust this guys when they say it will take couple of days to get it.

The staff is so unfriendly it's almost seem like we are begging them to spent money here if there a minus star I will give it
PS. A staff was on her phone walk into me that was standing still didn't even say sorry infact I said sorry to her lol

Today (Sat, 27June) I went to enquire about a phone P20Pro at Queen Street CBD store. Noelleeming price is $797 handset only. 2Degree Mobile shop and website selling $599 hand set only also (unlocked) and are in stock. I asked about the NoelLeedming Price matching policy for the $200 price difference. The first lady staff at the counter told me it has to be a shop on their "list" in the system for price match. I said that is not correct. Then the next staff came along and was more helpful. This staff then asked the manager if they can price match for me. The manager very angrily answered "No we can't match it". Becuase it's Vodafone hand set (unlocked) ". The branch manager in charge today (27 June) gave me the impression that they will try and find any reason NOT to price match. As Noel Leeming website does not advertise theirs is a Vondafone set (unlocked). What a pathetic excuse fornnot wanting to price match. Staff and the branch manager at their Queen St Store AKL need more training and better understanding of their website of Price Promise Ts and Cs. As well as the customer services skills, put customer before profits. Would not return to that store again due to managervs action today. See my attached photos as evidence.

The Apple charging cable that I bought here had been defective since its release and it was Holy Day so I applied for a repair and waited for a month. When I got a call to pick up, I visited the store with a receipt, and I found my charger and just heard that someone had taken my product, I stood for 30 minutes. She told me come to back to meet another staff tomorrow.haha I was so embarrassed. The staff was so unkind.

Sales person are good, customer service team isnt the best. They need some more training in handling customer especially after i bought a faulty iphone from their store.