Optimus Systems

Great team, they have been looking after us and our business for years now and we always receive fast, friendly and efficient service, including from Travis today. Excellent partner to work with, wouldn't consider anyone else.

I would like to thank Mike and Kyle who helped me fix the Monitor issues that I had for a long time. They followed up with me to check if the issue has been fixed, tried all possible solutions and visited twice to my place so they can resolve the issue. Amazing team work

Called up the helpline. Response was prompt and these guys know what they were doing. They took remote control of my computer and did whatever they did and the problem is gone. We had a printer computer communication problem due to more than one internet provider and routers. We didn't know that was causing the issue but these guys discovered that and remotely too.

As a charity we really value the support Optimus gives us. Always ready at the end of the phone. This morning Jack from Optimus spent a lot of time sorting some major glitches in both our hardware and software in the box office. He had us up and running again and all ready for the show tonight. We love Optimus and all the staff who work there, they are legends!

Thank you to the speeding Optimus Systems employee [rego JLM722] who ran a red light at 6: 45am this morning and nearly took me out on Khyber Pass, by the erratic way you drove you're either on drugs or just an a-hole.

I've had the opportunity to work with Optimus through my company for about a year now!

Every ticket I've submitted has been handled beautifully. The responses are quick, on point, and the support folks are incredibly kind and helpful. Most recently, I had an instance where I had misinformation about a certain process. When I reached out to Optimus, Jack was so kind and understanding. He walked me through the correct process patiently. At the end, he chose to double-check my computer settings to make sure the rest of the setup was correct. My experience with Optimus has always been fantastic. So happy we are in partnership with them at my company!

Optimus is a truly professional outfit - knowledgeable, polite, and timely.with resolutions. Their outsourced IT system management is a great addition to any young business.

Optimus are the best IT Support company I have ever worked with. Outstanding service at all levels.
Highly recommend.

We made the change to Optimus Systems a few years ago and have never looked back. The team knows their stuff and are a pleasure to work with. We are not especially technical but have a heavy reliance on our IT system working, so the Optimus team holds our hand when needed, and gives us recommendations that will help keep our business secure. They have helped us grow and I'm confident they will support us into the future. A great partner for our small team and New Zealand businesses in general.

I have had to use Optimus twice in the last 2 weeks and their staff member was absolutely great.
They are our prefered IT go to for problems and they have never been stumped. Help all our staff to get our programs, competers and phones working again.
Fantastic Company I would recommend them to anyone wanting help with IT problems.

Optimus have been a game changer for my business. They take the worry away for all IT related issues. They are incredibly responsive and any issue is resolved almost immediately.
They also understand my business and the issues we face - with that they work with me to find solutions that match my requirements, budget and restrictions.

I love working along side the Optimus team. Very patient and understanding. The team does reply to tickets or phone calls usually within the same working day.

What an amazing team of people! I have had to call several times for help as I am not very good at all when it comes to technology. Every time I have rang the Optimus team they have been so supportive and very patient with me as they managed to help and sort my IT problems out thoroughly. I can not thank them enough for the amazing job they do!

During Lockdown, Marek and his team (especially Chris, Peter & Aaron) have been absolutely fantastic to ensure our systems are up and running. Thank you

Really great to deal with always friendly and helpful. They do what it takes to get the issue fixed. I don't think I've had an issue they couldn't fix. The response time is great - I've never had to wait a long time to get help. Keep it up!

Continuously impressed with optimus, since coming on board 7 years ago we have not had any issues with tech that used to cause constant stress. A very responsive team that solves all our tech issues quickly for both in-house and remote team members. Definitely worth having a chat with

Employee review! Great place to work - with a customer-focused company culture I can take pride in my work, our clients get the service they deserve; and if our clients are winning, we are winning, win-win!

Marek and his Team of super nerds have and continue to ensure our practice has a foot in the future - AND they are always on hand to efficiently trouble shoot 'All the things'.

It is a load off to be able to delegate all things IT related to a team who understand what needs to happen before we do.

Bit biased as I worked here, but Optimus is one of the best MSP's in Auckland, awesome team, and amazing clients, make sure you join the Optimus family!

Working with team is truly amazing. They are so helpful, they know their stuff and know how to speak to people that are not tech savvy. There hasn't been a problem they can't solve (so far) and when they setup new users they setup EVERYTHING! Right down to connecting them to the printer. I have not worked with an IT team this good in my career. I couldn't recommend them more.