Pet Doors R Us - the Back Door Cat Door Man Limited

Alie and her team were super helpful. They managed to squeeze the install of our dog door into their busy schedule at very short notice. The installer who arrived was so professional and did an excellent job. My two little elderly dogs and myself are very grateful. I would have no hesitation in using this company again. A+

Alie did an excellent consultation over the phone and Greg performed the installation marvellously (with a bit of a show, actually), they certainly know what they are doing. Strongly recommend!

Totally awesome crew! Super helpful, prompt, professional company and thrilled with our new cat door! If I could give 6 stars, I would. Thoroughly recommended! Thanks Greg and Alie!

Quick and worry free services by Greg and the office lady. Very professional. And Greg even kindly fixed my old cat door by providing a chip for free. Thank you so much.

Good price on a good cat door. Quick shipping. The box had a bonus cat doodle on it for extra points.

Very professional service, easy to sort out and came around the very next day. The installer Greg is an awesome dude! Highly recommended - Jake

Amazing experience with Greg and Alie! Great communication and super helpful and informative. Highly recommend! Thank you so much for the install and the great chat! Will definitely be using you guys again if we ever move:)

Excellent service! Cat door fitted the day after calling to book it in. Super friendly and professional. Also, the best business cards I have ever seen! Thanks guys, will contact you again in the next house!

Their communication was fantastic. The shipment was also super fast in comparison to other shops I’m purchasing stuff from these days. I bought a pet door hub from them and their price was the cheapest in whole NZ. I highly recommend Pet Doors R Us to everyone:)

These guys are very very very expensive. Very informative and helpful. Seem to know their stuff. But quote ended up being more than double than what I ended up paying with another company. It pays to shop around.

Simply impressed. My expectation was that this is a small local business and so during a lockdown period they may be under pressure to get things done and so I expected a slower response time. My experience was the opposite with their systems aligned to provide real time confirmation of purchase and the shipping/delivery was very fast. Its uncommon to receive an online purchase within 36 hours. The packaging was great with attention to detail and a hand written note which is always well received. Gold star 'customer experience' I will refer anyone I can. Thank you

Very helpful and prompt service in sourcing a replacement flap for an older cat door. Even let me collect after hours when I was passing.

Definitely recommend. I had a medium dog door installed into my aluminum door. Alie was super friendly over the phone when booking me an appointment. Greg gave me a call when he was on his way and when he arrived he was very friendly. Greg showed me what the plan was and checked I was happy. Installation didn't take too long and then he showed me how it worked and gave me advice on teaching my dog to use it. Thank you very much.

Great job and great service! Booked them for another cat door install as we just moved. Cats can't wait to go out soon.

Great job, and awesome experience in getting the door installed. Called me 15 minutes before the allotted installation time, and was here RIGHT at the booked slot. Very impressed, great service, good communication and awesome product. Have no hesitation in recommending.

Both Alie and Greg were super informative and helpful durung the process of getting a quote and during installation. Both super friendly, helpful and very knowledgeable. Installation was also super quick. Would definitely recommend and book with again.

So professional! Excellent result! Thanks Greg!

Alie needs to work on her communication skills. Just be patient with her if you want Greg to come and work his magic!

In the end, would recommend!

An absolutely fantastic service, right through from calling and speaking with Ellie to organise the installation to Greg performing the installation itself. Greg was incredibly professional and explained each and every step of the process and why he was doing it as he completed the install. He went above and beyond our expectations, and we wouldn't hesitate to recommend him or to use him again.

From Allie who answers the calls and organises everything to the installer, who was an awesome bloke. It was a great experience. I would highly recommend it. They are busy because they are so good so just have patience… 1-2 weeks. Thanks Guys. Rudi

The best! These guys are so knowledgeable, helpful and organised.have used many times at different houses we have lived in - most recently to install 2 cat doors in different types of doors. Thanks for providing such a friendly and helpful service!