OCEANIABIZ.COM

Platinum Accident Repair Centre

Address 200 Great South Road, Takanini, New Zealand
Phone +64 9 298 7939
Hours
Monday07:30-17:00
Tuesday07:30-17:00
Wednesday07:30-17:00
Thursday07:30-17:00
Friday07:30-17:00
Website www.panel.co.nz
Categories Auto Repair Shop, Auto Body Shop, Auto Bodywork Mechanic, Auto Machine Shop, Auto Painting
Rating 4.8 66 reviews
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Platinum Accident Repair Centre reviews

66
Sort by: date highest rated lowest rated most helpful
Puneet
12 December 2023 16:01

Amazing team and they helped me get the car sorted within a couple of days. Hoping I never have a dent again but If I do these are the guys I will ever go to. Good job guys

Glenys
16 September 2023 15:17

Great reputation which met all my expectations. Friendly and helpful staff, appreciated the loan car, repairs finished a day earlier than estimated. Would thoroughly recommend Jason and his team.

Emma
30 August 2023 23:45

The crew at Platinum have proven to be accommodating, generous, professional, friendly and welcoming (Hilton is awesome) more than once. Have recommended them to everyone I know as they always go the extra mile. I travel from the other side of Auckland for these guys so HIGHLY recommend.

world
23 August 2023 23:34

Disappointed. Happy to give me a quote waited for the quote and replied with a call we are to busy once they had looked at the job. Absolutely wasted my time. Guess they thought I had no money

Paul
19 May 2023 20:56

Excellent repair work, though they forgot to do one item. However it was rectified very quickly.

LoniML
30 April 2023 18:49

I’ve taken 2 of my cars here for external repairs and they have exceeded our expectations both times. Everything they do is so professional and done with excellence! Amazing customer service and great team! Not only did they fix what I took it in for but they also went above and beyond and cleaned both inside and outside our cars. On top of the great work that they had already done on my second car they dropped it off to my house because they were running behind schedule. Thank you so much! We really appreciate the awesome job you all did! Highly recommend! Best in the business!

Lucia
28 April 2023 19:01

Car damage through insurance claim. They are fabulously professional team, excellence in service and end product, I'm incredibly thankful

Paul
06 April 2023 15:08

Overall good experience. Nice team, and good at troubleshooting issues rather than getting defensive like other places. Good problem solvers

Sarah
08 March 2023 20:53

Kind and helpful service. The process from the beginning to end, easy, quick and efficient and not to mention about going the extra mile for their customers. My car came back (right back bumper repair) like new and I'm very happy with the outcome! Thank you team Platinum you guys are amazing! I definitely recommend their services!

Miriam
15 January 2023 10:12

Very helpful and very cooperative staffs instantly helped me I would always recommend them. My car has been done so well I'm really happy thank you

I M
11 December 2022 0:32

SEEM RACIST. So currently going through an insurance claim with these guys.long story short sounds like they are a bit racist…my husband called them to ask about an update about his car but they were really rude and unhelpful, he has an accent, so maybe the person he was talking to made an impression of him…. My sister then also called asking the same questions (no accent) and the person on the other end of the call was sooooo kind and offered many solutions and answers to the SAME questions and case number. Let’s see how their service is by the end of the claim but HOW RUDE. It’s 2022, so unacceptable.

Neil
02 December 2022 14:58

Took my ute into platinum accident repair after being recommended by a friend, cant say enough wirh the outstanding communication from James and turn around, top workmanship. Would highly recommended, hopefully wont need them again but if so will use again

Diana
25 November 2022 1:35

Great service - quick and efficient! They did a great job for my Toyota Corolla. The front desk lady is friendly and helpful. All mechanics and managers are super friendly and experienced.

Caitlin
12 October 2022 3:05

Platinum accident repairs is excellent. They have repaired my car multiple times and are always friendly and efficient. They always return the car fully valeted and cleaned to a very high standard. I especially appreciate the company’s mission statement on the wall as you walk in. It shows a high degree of professionalism and I wouldn’t go anywhere else.

James
19 June 2022 17:44

I don't even know where to start! It's never a good day when someone smashes your windows in, but that wasn't the end of my problems. The tow truck who collected my vehicle then tore a hole in the oil sump. These guys were amazing, not only spotting the problem and immediately protecting my car engine from severe damage. As it's a VW the parts were tricky to get hold of. The whole way through they communicated with me, sorted out the windows and also replaced the damaged sump.

The team were super friendly and were so supportive through a very frustrating time. They lent me a car as well in the meantime. I genuinely don't know how well I would've coped without them. Thank you so much for all your hard work.

They also cleaned up the insane amount of broken glass from within the car too.

Ronald
14 June 2022 14:20

Excellent service. Wonderful staff. Very happy with the work done on our vehicle.
Highly Recommend. 10 on 10

Lora
18 May 2022 15:03

My car had broken down around the corner from the shop. I was not an existing client however they came to help me with jump cables free of charge. So grateful for the help and could not recommend these guys enough- Thank you!

Shane
26 April 2022 22:57

Great workmanship all round, they worked hard to accommodate my need for having the work van back on the road as quickly as possible, even gave the van a clean inside and out which was nice touch and really appreciated lads, cheers for the great service

Hanka
04 April 2022 3:18

Completely mind blown by the service! I had a rear bumper replaced as a part of my insurance claim after another driver backed into my car. When picking it up I noticed these legends completely cleaned my car as well - inside and out! What a lovely surprise - highly recommend these guys!

Zenas
25 March 2022 5:34

These guys are probably the most GC company I've ever met, absolutely worth the great reviews posted on them already by many others. Estimate for my repairs was the most competitive (out of 5 quotes), entire repair process was very quick, professional and friendly. And the end total came to under what was quoted to boot! Seriously can't recommend them enough.

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