Ponsonby Vet / Auckland Pet Hospital

Honestly wouldn’t want to take my pets anywhere else. They know what they are doing and care about your animals. Couldn’t recommend them enough

Alex and the Team do an awesome job, my dog is happy to go in and they are calm and professional highly recommended!

I was surprisingly really shaken up about Prince, him being a geriatric with multiple serious problems, stressing about potentially fatal cancer. The care he got was incredible, like a human infant, and they looked after me so well too. What an incredibly talented and compassionate crew we’ve got.

Such an amazing team of vets and vet nurses. So kind caring towards their patients with the goldest of gold standard care. Had a really positive experience and 11/10 would recommend this clinic!

Had a consult yesterday for my dog. Really good listening and explanation by a very good, professional vet. Reception were nice too:)

Always a great experience. Brought in my dog when he was a pup and had eaten an unknown toadstool when out walking in the park. Had him processed and in treatment in minutes. Lovely staff and very caring.

Found them to be pricey, also advised on 4 vaccinations for our kitten that a second opinion advised only 3 were necessary. At $170 a pop plus the hassle wasn't happy to learn this. There was no parking there when we went. Otherwise everything was fine

Our cat is not a fan of the car trip there but it once she is in the vets hands she is sooo happy. Great staff!

5star for real. I would like to take my time on writing my review abut this place I start first with the location on the place is so convenient ezy to find and you can walk or drive to it and plenty carpark, the hospital is really clean and tidy and the staff there are great friendly / helpful, the service is great from animal handling to care is 5star and the affordable price is for sure plenty payment options I highly recommend thanks for all staff there keep up the good work

Took my cat for annual Health check. Whole meeting took 6 mins! Charge me $95! Doctor just touch my cat body and told me everything is fine! She didn’t test temperature, didn’t weight my cat, even didn’t check teeth……I already change to other Vet! But I like to left this review for new Client come to this Vet.

Service has declined and prices are getting ridiculous. Really disappointed in Auckland pet hospital. I have been a customer for a few years now but after a disappointing visit getting my dogs annual vaccinations done it is safe to say I won’t be going back.

Fantastic vets and nurses. We always know our Bob is in the best of hands.

Thanks Team. Love Bob.

A long time customer of Auckland Pet Hospital, having followed the incredible staff from Grey Lynn. Every visit I have here is incredible and my dogs are always so incredibly well looked after. Recently I have been having issues with a very unresonable insurance claim rejection and Dr Vicky has been incredible in providing me with additional correspondence to assist in challenging this. I am so grateful to her for this. See you again soon fam.)

Absolutely disgusting service - took my cat to them 3 times when he was very sick and Vicky Lim was too incompetent to diagnose the situation regardless of us providing more than enough information to do so. Vicky Lim is the most arrogant, pretentious, poor excuse for a vet that I have ever encountered. Besides from misdiagnosing our cat three times, she’s clearly got her degree out of a cereal box. Subsequently, we had a meeting with Alex, the owner, and his office manager, to make a formal complaint about the misdiagnosis and appalling treatment received. She had no empathy for our cat or our situation and the fact she is still practising at this clinic ceases to amaze me. We had to drive over 45 minutes to the other side of Auckland to our old vet who diagnosed our cat immediately and provided a treatment plan. I would avoid Auckland pet hospital at all costs if you care about your pet. It was a distressing experience for our pet and ourselves and it’s blatantly obvious they are only in this business to make money. Disgusted that Vicky Lim is still practising at this clinic, let alone at all after such incompetence resulting in an appalling experience. If I could give 0 stars I would.

Fantastic team looked after our dog that was poorly. Friendly and efficient reception staff who went out of their way to help and the vet was amazing!

Great staff and great service. They looked so well after our dog just after we arrived in Auckland and needed an emergancy vet.

Love this vet! Kind, considerate and thoughtful. They always find a way to squeeze us in if they can if we are worried about something. Fabulous communication via email and check ups on the phone too. Thank you

My collie started having epileptic seizures. They ordered blood tests, charged 400$ and i NEVER heard back from them. I called several times past few months, my pet is now having cluster seizures and they are getting worse. Never reply my emails, doctor will always "call me back later" never gave me treatment advice or the blood test results. Shame on you people: (I can't even deal with you jokers anymore.

Poor Simba was limping. I rang APH. They were very concerned for him. Hannah stayed on the phone with me to find few Vets as they also were fully booked till Monday. 15mins later Hannah rang me as there was cancelled appointment. Dr Yun is very good very quickly found the reason & prescribed.
The vet nurse for the invoice was very helpful.
Simba is safe n sound thanks to the team A. P. H. Pollen Street Ponsonby best caring furbaby Vets.

Can I do 10 stars?
User friendly online booking system, parking on the spot.
We were helped by Dr. Vicky, she’s so brilliant, prompt and friendly. My furry son due for Kennel Cough and general yearly checkup and my miniature poodle has a flare up skin issues since we moved to Auckland. We are trialing new skin care regime, fingers cross it work for Jet woof woof!