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Premium Rattan Furniture NZ

Address 40 Andromeda Crescent, East Tāmaki, Auckland, New Zealand
Phone +64 9 521 1018
Hours 00:00-24:00
Website www.premiumrattanfurniture.co.nz
Categories Outdoor Furniture Store, Furniture Store, Landscaping Supply Store, Upholstery Shop
Rating 5 20 reviews
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Premium Rattan Furniture NZ reviews

20
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HelenandMartin
07 December 2021 14:07

Very happy with our lovely furniture and the service we had from Susan, who was so helpful. Prompt communication, honest advice and then gorgeous outdoor furniture delivered to our door. Thank you Susan, 100% happy

Ida
18 April 2020 20:24

Great Quality furniture. I bought an Oscar set 6 years ago and it is still like new. I keep it on the covered deck and it receives morning sun. In winter it is easy to stack and put the cushions away until next summer. I have ordered more pieces to add to my set.

Sue
08 April 2020 23:11

Thrilled with our new square table, eight chairs and cover. Looks great and enhances our covered outdoor area. Susan was awesome to deal with and so knowledgable with their products. We will definitely return!

Erin
10 April 2019 5:02

Excellent service and assistance from Susan who helped us choose our new outdoor furniture. We were never hurried for taking our time with colour combinations or layout and are thrilled with the end result. Now we just need the sun to keep shining and summer to never end! Thanks again guys.

Angela
13 March 2019 14:22

We are very happy with our new outdoor furniture. Susan was a fantastic help and incredibly knowledgeable of the products she is selling.

Malcolm
01 February 2019 8:34

Vert good quality range of furniture. We got exactly what we wanted. Yi is an excellent sales lady with in depth product knowledge.

Allie
29 January 2019 2:21

We recently purchased rattan outdoor furniture from Susan at Gr8M8. She was particularly helpful, knew a great deal about rattan furniture, and helped us make the right decision. We are delighted with it, and with the service and attention we received from Susan. Highly recommended!

Manny
15 December 2018 19:47

Premium Rattan Furniture NZ, was very easy to deal with when we bought our Dora outdoor lounge/dining setting, which in part was custom made to suit our outdoor living area. Susan the sales consultant, was very professional in the way she took us through the sales process, advising the right combinations of rattan furniture/fabric for the unit we purchased. We were kept informed of the progress of our order by email, and took delivery 6 weeks after placement of the order.
Susan was very knowledgeable about the rattan furniture and very easy to deal with.
I would highly recommend Premium Rattan Furniture NZ, to anyone wishing to purchase quality outdoor rattan furniture.

Manny Govind Blockhouse Bay Auckland.

Monique
10 November 2018 2:21

Susan was so incredibly helpful in providing us with a solution for our outdoor space. We are so happy with all of our purchases and really appreciate the ongoing support with covers, squabs and cushions. The furniture is constructed to a really high quality and yet it is still so affordable. Thanks so much to Susan who has gone out of her way to look after us, providing same-day delivery on our first purchase and adding last minute items to our second purchase as it was being dispatched. I highly recommend Premium Rattan Furniture NZ (Gr8 M8)!

Crozline1
25 April 2018 15:50

Susan took the time to listen to our needs, provide solutions and she allowed us time to process everything before we made our final choice of product. Even when someone else entered the store Susan graciously excused herself and returned once the other client was assisted.
Susan was informed and creative in the manner she used her knowledge and her assistance continued through to the follow up of delivery. We are very pleased with our purchase which arrived the day after our purchase and we will make our way back to her store when we need further rattan products.

Denise
20 April 2018 11:33

We bought our outside furniture from Great Mate Ltd.to match our 100 + year old house. We had previously had some modern outside furniture that just didn't look right. We chose the white furniture with a green cushion to match our paintwork. The furniture arrived just before xmas so we've had it for the summer season. It is so comfortable and looks perfect in the setting. Everyone who comes to the house comments on it, and we are very happy with our purchase. Thank you!

Rico
23 January 2018 9:59

I found Susan to be extremely helpful without applying any pressure. The service that she delivered was of a very high standard. Susan pulled all sorts of strings to get the delivery made that day. Her after sales follow up was 1st class. I look forward to seeing her again when we purchase additional outdoor furniture.

Linda
21 January 2018 2:55

Excellent customer service. I bought my furniture 2 years ago, and still looks like new! Staff have been so helpful and friendly - it is truly appreciated! Went back to the shop today and the top service continues. We really appreciate this! Thank you!

Pelroy
20 January 2018 12:56

Gr8M8 have the best selection of high quality rattan furniture we have seen in one shop. The showroom floor is immaculately presented and maintained, and the range is tasteful, relevant and stylish. Also worthy of mentioning is the wide assortment of contemporary cushions available for dressing your furniture - taking it to the next level.

They have a warehouse onsite which means you can buy and pick up directly, and even items on the showroom floor can be purchased, which makes it very handy for those with limited timeframes for shopping.

However, the highlight of our shopping experience was the people.
Susan is an amazing person. She is very helpful and knowledgable, knowing everything about her product, and able to answer and expand on all questions pertaining to it - whether they be matters of construction, materials, trends, application or resilience, Susan is well informed. She is an encouraging person and strives to make your shopping experience pleasant and productive.:) thanks Susan

If you do purchase furniture - when you collect it, the wonderfully helpful, pragmatic and skilled Ian can assist with packing, loading and tying down. We drove our furniture 250 kms, no problems, no worries, no movement - everything arrived safely.:) thanks Ian

We highly recommend Gr8M8 and endorse their product and service entirely. We love our furniture and will always remember the friendly manner in which we acquired it: D

We wish them all the best, they deserve it!

Peter and Magda

David
08 January 2018 12:58

We recently purchased outdoor furniture from Great Mate, their furniture is of good quality and stylish with flexible options for colours and seating combinations. We found Susan friendly and her advice helped us make our choice. We would thoroughly recommend to shop here.

joanne
02 January 2018 14:14

Excellent to deal with, great product, so impressed with product we came back for another outdoor setting.:) Thank you for all your help.

Monique
28 December 2017 17:28

Great to deal with and lovely product. We had a misunderstanding over which particular set I wanted (neither mine or their fault) but when I rang upon delivery they were immediately willing to swap it around and share the extra delivery fee. Many thanks!

Joseph
25 December 2017 23:43

Hello everyone, this review is around my quest, interaction, and buying experience with Gr8m8.

I had been looking for a fresh but contemporary design in outdoor furniture for our deck. Having seen a range of designs available both online and also by visiting quite a few stores, I couldn't find anything inspiring.

However one day a little over a month ago, I chanced upon some designs advertised on Trademe, by Gr8m8. So, I called into their store located in Glen Innes and met Susan, who is friendly and very professional. I took a while going through the fabric and rattan samples, which was quite exciting in itself, and Susan was very supportive through it all, answering questions and providing suggestions along the way.

Their range is extensive, modern and of excellent quality but furthermore, completely customisable with a vast range of colours and textures available both in the rattan, as well as cushion fabrics.

We received our furniture yesterday, it's exactly what we ordered, and not as expensive compared to what is available elsewhere in the same furniture class and design.

We are thrilled, and Susan is exceptional.

Thank you Susan, for everything.

Joseph.

Louise
05 December 2017 20:13

Great service, friendly staff and a high quality product - just bought a 2nd set of cushions after 4 years for our outdoor rattan setting. We wanted to change the fabric colour and nothing was a bother. Would definitely buy from again and have recommended to my friends & fam

A Lani
13 October 2017 21:41

Fantastic customer service. Lovely products, very stylish and of the highest quality. Thanks you!

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