Promain Systems Limited

What a relief to find a roofing crowd that know what they're doing! After a disastrous fix by another crowd, Promain had the job of stripping back the mess and re-starting the job. Being located in Auckland, we've certainly had our fair share of wet weather this year and I'm incredibly relieved that we no longer have streams of water running down our walls (internally), with multiple chutes & buckets in place to catch the endless supply of water! Garry (owner) who initially inspected the job, was very pleasant and understanding of our dilemma and Vincent (the fix it man) competently and diligently remedied and rescued the situation - thank goodness! Communication from Andrea (office), Garry and Vincent was great too. Such a genuine crowd to deal with, so thanks team for a job well done:)
Note: Roofing type - Decrabond Roofing Sheets.

With all the rain in Auckland in January and the with the pending cyclone, we knew we had some broken pointing and our roof needed work. One of the companies that we contacted was Promain and their commitment to service was outstanding. Peter visited us on the Saturday, got up looked on our roof and gave us a quote on the spot. We were given a clear timeline of when the roof restoration and painting would occur and it did. Vincent (the roof repair man) was so lovely, hard working, respectful and communicated every day with us whether he could make it not. I can't speak highly enough of Vincent and Promain Roofing. I recommend them for their service and their pricing.

So pleased with the professional hard work that went into restoring my roof, pleasant workers and keep you informed on what they are doing with loads of friendly advice. Thanks Promain

High Quality Standards - great communication. Gentlemen shows a lot of pride through his work and shows how he loves his job - very rare to find these efforts. Hands down the best company we’ve had that really looked after our roof.

I have used Promain roofing twice before for moss removal and they were good. (once at this property)
This time they have after the sales rep looking at the job and me booking it in, it took them months to come and only after me chasing them up they came one day without giving me any notice and I was not home. The office lady said they could not do the job as it was a two man job due to the height of roof. I have rang twice more and I just get fobbed off " we need two men" and we will be back in touch" that was months ago. So a very poor experience from a company that had previously provided good service and workmanship.

AMAZING WORK, GREAT VALUE FOR MONEY.
I have a1940's concrete tile roof. Got quotes from 4 companies; was told by all that roof was beyond repair AND needed replacing.
ProMain was the only company confident they could repair our roof and lengthen its life span.
The roofer, Vinny, was the hardest worker we have ever seen and took great care and pride in his work.
Our roof looks as new! (at a 1/4 of the cost, compaired to replacing).

Highly recommend!

Great communication. A descriptive quote. The roof repair person was friendly and communicated with us on a daily basis. He was an extremely tidy person ensuring that his ladders and other equipment was well out of our way and used in a very safe manner. The roof was repaired and re-painted in an expert way. We were very pleased with the final outcome and would recommend ProMain with out any hesitation.

Quality workmanship and a friendly, knowledgeable team. Did take a while to get done due to weather issues but communication was efficient and we were always kept in the loop. Thanks!

Leaking roof during level 4 lockdown. Called ProMain I had used before out of desperation. Garry responded the next day when rain stopped and came over to fix it. Heavy rain with wild wind a few days later and no further problem. Thanks to Garry, highly recommended.

Bad service, ask for a free quote has been rejected, using the reason they are not doing business in the area, where is not far away from their business location.

Garry and Jason at Promain roofing stepped up and sorted my roof problem quickly and efficiently. I’ve been trying to get the problem fixed for over a year! I wish I’d spoken to Garry sooner. Highly recommended. Big thanks guys.

Promain cleaned my roof quickly and professionally. Couldn't be happier with the service I received from the Promain team.