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Pronto Automotive

Address 25 Lake Road, Devonport, Auckland, New Zealand
Phone +64 9 446 0851
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.prontoautomotive.co.nz
Categories Auto Repair Shop, Auto Air Conditioning Service, Auto Electrical Service, Car Inspection Station, Car Service
Rating 4.4 26 reviews
Nearest branches
Pronto Automotive Beach Haven — 102 Beach Haven Road, Beach Haven, Auckland
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Pronto Automotive reviews

26
Sort by: date highest rated lowest rated most helpful
Rebecca
26 October 2023 23:04

Fantastic business. Did warrant and service cars running much better. Easy to deal with. Feeling safer it's been checked!

Singhs
23 September 2023 4:17

Super helpful

No fuel stations in Devonport have an air machine or working air machines?

These guys stepped up and helped

Thank you

Nikkita
05 August 2022 18:31

The Pronto Automotive team are so lovely! Always really efficient with getting my car serviced or fixing anything that needs repairing. 10/10, highly recommend.

Elliot
10 June 2022 9:22

Life savers! We were stuck in a bind and Pronto really helped out. Fantastic service at a fair price. Will come back again.

Morgan
10 May 2022 1:12

Taken a few different vehicles down to Pablo and his team and I’m always met with the utmost professionalism, the work done on my vehicles has always been to a very high standard and if anything needs to be changed they are quick to contact me and discuss changes. Very happy with the boys @pronto

Conrad
02 October 2021 12:58

I took my BMW hatchback in for a general service and warrant. They were quick professional and when they discovered some issues that needed to be fixed. They were great at assuring it was fixed swiftly and to a high standard. I give them the highest praise great service and friendly people.

Christine
20 September 2021 18:54

I would not recommend this place to anyone. I took my car in for a service and had to take it straight back because of a strange noise coming from the front right wheel. I've had to take it back twice for the same problem. It is still not fixed. Very unhappy.

Blake
08 September 2021 3:53

I never usually leave a review but today I have made an exception as I am very impressed with the exceptional service I received when having a cv boot replaced. The value for service and quality of the job has really impressed me. I will definitely continue to rely on Pablo and this team as my local mechanics

Focused
08 January 2021 0:50

Pronto and myself have a great working relationship that has progressed over the years and many more to come

Paul
04 January 2021 17:22

Had some shoddy work done here - bushes not fully seated, a part left out on assembly, and brakes left in a dangerous condition (low on fluid, possible damage caused?) Basically everything they touched has an issue. Would avoid.

sudeep
12 December 2020 0:47

I dropped by with an emergency and these guy's were amazing. They got my car back in shape much appreciated guy's. Going back for my work again.

Palm
10 December 2020 7:14

I run an arborist company and my chipper battery had died on a work site so I drove straight to the work shop to be greeted by friendly staff then told them my situation of needed to get this chipper running asap for my job they stopped everything they were doing to help me without hesitation. They also found the problem of why the battery was going dead due to a bad earth which i would never would have found

These guys were top quality and service and would definitely use them again and recommend anyone to go there as I was super impressed

Brett
26 February 2020 14:10

Cowboys at Pronto Automotive. Went for a warrant and was told my front shocks needed servicing, along with some other small issues and would I like them to do the job now?
Decided to wait and get a couple of quotes and decided on a shock specialist to do the job right, they replaced to boots which is normal for a 2008 Holden.
Returning with job completed and feeling confident about getting my warrant, was told the shocks were soft and in the opinion of mechanic I should replace them as well, asking the boss, (Piablo) for advise he said its his opinion so that's it?
I went back to the shock specialist and he was (shocked) wrote me an email stating shocks were in perfect condition, no leaks or any other issues.
With this email, I was able to convince Pronto Automotive to issue the warrant, under duress it seemed.
To many mechanics are able to say what they like and normally get away with claiming more work was needed than necessary to make more money.

Justene
14 September 2019 19:27

I get my car serviced there every 6 months. Wonderful service and really reasonably priced. Just great, honest service! Thanks Pronto

Alana
09 September 2019 11:38

Very disappointed with the service! My car was returned damaged (photo attached). Was told work needed to be done and I decided to get two quotes elsewhere and was told by both other companies that it was not needed and was in good condition. Very disappointing. The staff seemed nice enough when everything was going to plan.
Would not recommend going there!

I have since been to NZTA and they have provided a certificate claiming it was an illegal failure of WOF

Ebba
22 August 2019 1:53

The staff were great and the job was completed to a high standard. I am recommending Pronto Automotive to all my family and friends!

Sam
19 August 2019 13:54

Very professional and friendly experience being serviced by Pronto Automotive. Had car back in full working order within 24 hours after vehicle breakdown. Priced well too. Cheers guys

Alice
13 August 2019 2:32

I had an amazing experience at Pronto Automotive. The staff were nothing but friendly and highly skilled - they took the time to explain what needed to be done in a way that I could understand. It was a completely stress-free experience. I will be coming back here for all my mechanical needs.

Filipe
04 August 2019 15:10

I'm pleased to say that this was the best mechanical service I've had in a long time. Appart from the highly skilled staff and competitive prices, everyone is welcoming and very kind. Special thanks to Pablo and Laurence for the hard work on my van. Highly recommended.

Zac
31 July 2019 12:59

The best mechanical service I’ve ever had. Efficient, friendly and easy. Won’t be going anywhere else for my next service!

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