Pumps Online

I ordered the pump on Monday and it was delivered on Tuesday in Havelock North. Brilliant service. Thank you Jack and Tina

I have been super impressed with Pumps online's customer service and prices. I placed an order for a water pump, sediment and uv filter and other plumbing accessories for our off grid setup. Prior to ordering I called them a couple of times and spoke to staff there, who were knowledgable and more than happy to provide advice. Their website is very well setup, with clear information and low prices, and their delivery times are fast and well communicated. Once my wife and I got around to trying to install the setup I encountered an issue with the water pump and rang Pumps Online for advice. I took their advice and resolved the issue, but unfortunately I then damaged the pump when I was reconnecting the flexihose to it. Once again I called Pumps Online to let them know the situation, not expecting much, as it was entirely my fault. The person I spoke to said he would discuss the issue with his manager and get back to me. About 15 minutes later he rang me back and informed me that Pumps Online would send me a replacement part, as they knew we were having difficulties with our setup, even though it wasn't really a warranty issue. A couple of days later I received the part and was able to successfully complete the plumbing installation. I cannot thank Pumps Online enough, they went above and beyond, and they will be the first company I turn to for any future orders. Thanks guys!

Jake was super helpful and friendly. He sorted everything out quickly and efficiently. A real credit to the company

I've bought a handful of pumps from these lovely people over the past ten years, since our home relies on tank water. Every time, their service and delivery have been nothing short of amazing.

Not long ago, our main water pump began to act up, and I honestly thought we'd have to fork out around $1,500 for a new one. But, you know, after eight years, that wouldn't be too surprising. Imagine my relief when, after a quick and friendly chat with the helpful folks at Pumps Online, they told me it could just be a straightforward $90 replacement part. And you know what? It was!

I can't say enough good things about their service, support, and knowledgeable advice. Keep doing what you're doing, guys!

Nothing on the website suggests that it is an Australian site, so when you buy it is coming out of Sydney, I would have not bought if i knew this up front as i have local options that would not have taken soo long to take delivery.

Exceptionally helpful with excellent product knowledge - and a refreshing absence of BS. Unreservedly recommended.

I had a pressure regulator valve fail. Called these guys and they said to bring the unit in for testing. Really great service from the initial phone call to the testing and fitting of the new valve. Great company and people to deal with.

A pump I bought stopped working just out of warranty. A full refund was given and a new pump sent as quickly as possible.

First time ordering from Pumps Online and it was so easy, the filters arrived witihin a couple of days.

I've bought 2 pumps from these guys over 10 years & found the service & advice to be really good. The pump quality is good for the price too.

Excellent service from knowledgeable staff. A good range of gear at reasonable prices too. Highly recommended.

Great trader, and great service, quality pumps and filters for the best price's in the country.

I ordered a water pump filter, after chatting with a sales specialist. He gave me the information I needed & hadn’t been able to find online, so I could get the right filter for my pump. It was well packaged & has the instructions on it for delivery that I had given him. I haven’t fitted it yet, so I can’t comment on that or the performance, but I expect it to work well

Good service, staff, advice, and products. Willing to get pumps out of box's to compare dimensions.

Fantastic company with incredible service. Not to mention knowledgeable staff and quality pumps, filters and UV systems.

Today I had to order a Samsung fridge Filter as a 1st time customer. The person I spoke to was excellent and the process painless and efficient.

Excellent prices and service from these guys, just make sure you use the correct entry to the office as the warehouse doors looks like the shop front.

Wow, stunning service, solution and price point, saved me 700, ops, i had to figure an hours replumbing pipe work, that works for me!

1st Class - Checked around, best price for 50m of 50mm hose, delivered promptly and good product - Cheers guys!

We bought a replacement water pump for our rural properly. They have a good selection of quality pumps available for quite reasonable prices. We're very happy with he purchase.