Rugs & More

The two ladies in store today 28/08/2023 were amazing and so patient. A lady came in looking for a rug and was quite rude. The staff were really patient and still offered great service

Puja and Sarita gave us excellent service and the choice of carpets and decor items is fabulous. Highly recommended

Good advise and good customer service. Provided good options and provided solution according to our requirement.

Very rude staff, that short indian lady needs some manners and customer service isn't that great.asked a genuine question if the sheep skin rugs can be cut or reshaped, and she just laughed at us saying its sheep skin. We know that already but we were asking if that service was possible. Dumb bij, then she proceeded to use her phone and talk loudly. Need to re-hire people who serves and not look down at customers wishing a star wasn't an option!

Puja served me at your Manukau branch. I was really pressed for time to get a mat overlocked for my ninety year old mother-in-law as I was only in Auckland for for a very short time. Puja could not have been more helpful and went out of her way to get the job done. She was absolutely fantastic. Thank you Puja.

I bought a rug for my under construction home a year ago, when I shifted in the home and we opened was very bad quality and uneven, treads are coming out itself, when I talk to them, they said that can’t do anything, it’s not safe for if you have kids at home.
I am having very bad experienced and regret ing on my purchase everyday when my living area is full of mess

The minute we walked in, we were greeted by a warm salesperson, Puja, who had knowledge, a keen eye for taste and unique designs, a great sense of humour and sucha friendly manner. Highly recommend this store and Puja as salesperson 2022!

Bought a rug 8 months ago, it not just looks stunning but absolute breeze to clean. I wanted to use and then comment on the quality so now after few months use I’m confident in the rug quality and wearing. Nice quality rugs, reasonable prices than most places I visited and great service too

Took a remnant of new carpet to the Botany store, with measurements for three mats I required: got back three tiny mats, no where near the size I wanted. Now I have no more carpet, and I’m out of pocket, by $74.
Phoning the staff at the store was not helpful, as they simply don’t return calls.
Diane

Great service. Very friendly and keen to understand our needs and suggest useful alternatives. Very happy with the experience.

I am a regular customer and I recommend this place as they are specialized in rugs. Best service

I have purchased 5 rugs from the Manukau Store and have received excellent service from Puja and the other staff. My rugs look excellent too.

Quality of the rugs are great! Customer service was also exceptional. Puja gave us a good deal!

Great service. I got what I came for, thanks for a 5 start experience. Will surely recommend family and friends.

Just what I needed! Thanks to Pooja & Kirti for their amazing customer service, they are just too fabulous Highly recommend

Heaps of product to choose and it's kind of an affordable price and the peoduct is so nice.

Really good stuffs, and love all staff they are so helpful specially thanks to Puja she is so sweet and helpful all the time I buy because of she advice me.

Great collection of oriental rugs at decent prices. Nice large store and very helpful service. Keep going.

Repeat customer, really happy with the service that we received. Kritika is knowledgeable about the rugs she's selling. Will be back again

Pooja was exceptional in helping to get the right rug for our house, thank you for your assistance.