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Scrubby Dubby Laundromat

Address 460 Dominion Road, Mount Eden, Auckland, New Zealand
Phone +64 21 171 8680
Hours 05:00-00:00
Website scrubbydubby.co.nz
Categories Laundry Service, Laundromat, Laundry
Rating 2.9 17 reviews
Nearest branches
Scrubby Dubby Laundromat — 1/60 Ti Rakau Drive, Pakuranga, Auckland
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Scrubby Dubby Laundromat reviews

17
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Savea
17 August 2023 16:24

Overall, good. It's a cheaper good value option, there's CCTV, arcade like games and a couple comfy lounge chairs and small coffee tables. My only complaint is that the instructions are VERY wordy and all over the wall near the kiosk. Although, you can just use your common sense as it is not that difficult to understand the process. Though some people benefit from slightly easier to follow and more appealing instructions. Overall good value.

Fiailoa
04 June 2023 19:16

Spacious, clean and tidy. Current EFTPOS payment method great. Cheers on the improvements.

David
12 April 2023 4:01

Very clean but $8+ to dry clothes for 30mins is expensive and no internet as adverised. Shame really

Dee
21 February 2023 8:51

This laundromat only accepts eftpos if you are wanting to purchase tokens to use the machines, I would have given it a 5 star rating had they accepted notes, its quiet on most occasions which is great & my clothes are always dry within 20 minutes, car parking is never an issue & the laundromat is very clean & visible from the busy main road.

kingstar
09 August 2022 23:43

Good place to do your laundry. There are a few parking spaces around the back and you need to buy tokens to do your washing. You can get them there. Always clean and tidy. Thanks Scrubby Dubby!

Taylor
30 June 2021 0:32

Visited here to wash a bulky mattress cover that was not going to fit in my home washing machine. I did some online research before turning up to ensure I had some stuff to keep me busy while waiting. The website and the front door say that there is Freeview TV and free Wifi, but the TVs were all off, and there was no wifi available.

The laundromat does not take cash and you are required to purchase tokens using EFTPOS/Credit only. Small wash was $4 worth of tokens, and that was enough for me - although note that there is only one small machine. Rest are L or XL and cost considerably more - $6 for large and $8 for XL. Note that the L and XL machines also cost more for hot wash.

Parking was a bit of a nightmare and is fairly limited. There's a tiny driveway but not sure if there is parking down there. Ended up parking around the corner.

Seating is pretty limited and only really able to sit 5 in a fairly intimate format on the two orange couches. Rest of the shop is empty and could easily fit another seating area.

Finally, the dispenser for washing products only puts out one product and the other options have just been crossed off. There needs to be more variety. Absolutely no fabric softener available either.

One of the folding tables was broken near the door too. Also, how does the free wash on every 10 visits work (as advertised on the door) if the place is self service and there is no obvious loyalty system?

PARTH
21 December 2020 15:35

Dryers are not very good, never used the washing but its expensive compared to other laundromats

Andrew
03 October 2020 10:05

It was very clean & tidy!
BEWARE you have buy (& use) their Tokens in their machines.
Only 2 laundry folding shelfs, could do with more.
Laundry powder/liquid machine was working (due to supplies issue due to Covid.) But owners had supplied some power for patrons to use free!

Hayden
07 September 2020 13:59

Decent prices and quick cycles! Not quite the 5 star experience the website advertises but maybe the vibe is different if you go during the week? Cool to know we have an alright laundromat just round the corner - will be better if the next time we go the service of switching from wash to dry is available.

Maria
01 August 2020 11:52

I left the review one year back. And you are replying one hour back and that too copy pasting? Good morning!
Well to answer. I was there and I have used your services.
To be honest it was one of the worst laundromat services in Auckland.
1. There was a guy and he was way too rude.
2. I was asked to leave my washing and come back after some time and he told the washing will be done, when I came back it was still not done.
3. I told him I can do it by myself, he said no, and he will do it. So, he told me to come back after some time. (It was a time waste), he should have told me we are busy.
4. It was expensive compared to other laundromats
5. BROKE MY BASKET - I asked him immediately about it, which made him angry and he reluctantly answered I don’t know. I still use the same basket and each time I look at it I recall the whole episode. I live close by if you want, I can get my basket and show you.
FYI! I do not randomly give ratings. I am a traveler and I give honest reviews to help people around me. As a service provider you need to know how to revert to your customers rather than rudely copy pasting your replies.

Mathew
06 June 2019 1:50

Excellent service. Very neat and tidy Laundromat with great customer service at no extra charges. Very reasonable price. Best in this area.

Greer
11 March 2019 0:27

Honestly the worst laundromat and service ever, tried this one because it's closer to our house, he told us to leave the washing and powder and come back in an hour and it would be done for us - came back to washing that was dry but still completely dirty and an empty box of washing powder, when we dropped it off brand new unopened. Very upset! Paid $40 for all of our washing powder to be used on one load and still dirty washing?

Aaron
14 October 2018 12:43

Unfriendly service when I was looking the lowest price $6.50 wash only. I had my liquid soap and when taking it back after washing, only half a bottle left.

Rohith
30 September 2018 17:28

1. Expensive
2. No Customer service
3. Owner is running after money money money
If u look at prices 6.40 7.90 so people don’t have 10 cents change so cashing those all 10 cents
4. Fraudulence, i used for 30 minutes but machine stopped before 5 minutes
Be aware skip this laundromat if u want some quality service

Chee
18 August 2018 14:45

1. Bad service, no good manner at all
2. No price list showing at all, charge by his call, when i was keep asking never reply my answer keep asking me how minute i want to dry for it. The price is almost double from others laudry.
3. Although shop is clean but wont visit again.

Gabriel
08 July 2018 3:44

Great laundromat! Best i've used in NZ & the owners great. He put everything in the washer/dryer for me so i could go grab dinner. When i got back it was all done!

Ryota
14 May 2018 12:58

Cleanliness-wise and service-wise it's okay, but the price is way too expensive. The price you pay for 20 minutes drying here ($4.20), you can get 40 minutes from other laundromats.

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