Selwyn House Medical Centre

Very impressed with the communication via email. Reception was amazing at her job, The doctor was such a professional

I did my full medical from here last month. Got the appointment for the next day through online, enough parking spaces in the vicinity, Receptionist checked me in and completed the documentations/formalities. Basic body checks were done at the Clinic, X-ray & Blood test got done in the different buildings a few steps away from the Clinic. All it took was ~20 minutes to get all tests done. I received emails after 2 to 3 days regarding successful medical submission to INZ and the full medical report.
Apparently, I intended to go to a different clinic near my place (random selection from an INZ list) that had a waiting time of five days. A friend of mine recommended to go for Selwyn based in Howick. Indeed, it was a good call!
Kudos to Dr. Pal and the Staff.

The doc is very rude and arrogant. When my 17 years daughter booked the x ray through the phone for the purpose to extend her overseas student visa, no one gave her detailed accurate instructions. Then on last Friday afternoon she came to the center by herself with her student card. When she arrived there, she was told she could not do it because she hadn’t brought passport and her parents were not with her either. My daughter was surprised no one told her when she made the booking, but she didn’t argue and called me. I immediately drop my work and travelled one hour to the center with her passport. When I got to the center at 2: 15pm, no one was in the reception and the whole center appeared to be empty and quiet. Then I ring the bell, still no one show up. Then I ring again and speak loudly “anybody there”. Then one room opened and this doc came out with a mad face. I thought he was annoyed by my ringing bell and voice. He gave a quick look at me and my daughter, said “you two, wait there”. No greetings, no smile, no “please”, very impatiently commanding. I was not happy and said “my daughter already has been waiting for one hour and we can’t keep waiting”. Then guess what did the doc say? He directly said “alright we close now, you come back on Monday”. It’s just 2: 30 at that time and the medical closing time is 3: 00. Of course I didn’t agree with that. I began to argue why did it close so early and my daughter waited long hours here and I traveled long distance too. This doc refused to listen to us and just said “ close now, just leave, I will be late to pick up my kids from school”. That was nasty and ridiculous. The doc thought his time is precious but others not. The doc thought he was always right but other were just trouble makers. He probably mixed up his home and this medical center. The medical center is a private owned center and he maybe the boss but it’s not his private home. A medical center has to offer proper service to public and follow the rules. He cannot just do whatever he like such as kicking out customers with random early closing just because he pickup his kids. What happened following was he was rush to close and I insisted to ask him to do his job. He even call the police to force us out. That made me feel I was a criminal. I don’t know if this is the first time for this doc but it was the first time for me to experience such an embarrassment, a medical center make customer feeling like criminal. I am very upset with this doc and this center.

The best experience in New Zealand so far! The staff is friendly, kind, knowledgeable and extremely helpful. My Medical was able to be done at the time that I needed and all auxiliaries (x-ray and blood work) are adjacent to the practice. This should be the only practice you consider for your immigration medical. Thank you all!

Wonderful service from Dr. Promila as always! It’s lovely to see that patient care & convenience is on top of their agenda. You always get to express your concerns and they will give you the best possible medical care around

Came in to enquire about switching doctors and had such a pleasant experience! The receptionist was so polite and the place looked so nice and clean.

Very responsive with online inquiries. Accommodating and very professional. Process is very smooth. Thank you.

I had my Fist Visit of the Selwyn House Medical Centre and I was surprised by the friendliness and professionalism.

Strongly recommend this Facility.

Great team and good service. The staff is really nice even through COVID level 3 restrictions which wouldn’t have been an easy job. Keep up the good work guys!

Dr J. Pal is one of the most compassionate Doctors I know, all of his diagnoses have always been bang on, even before your tests results confirm. For myself and my elderly mother I could not ask for a more genuinely caring physician, who goes over and beyond when needed for his patience.

I would like to recommend Selwyn house medical centre for immigration purposes. Highly professional staff.
Always reply your mails and very helpful.
Thankyou

The doctor and the receptionist are very lovely& friendly. Very clean facility
Highly recommend!

Best service we have received. Completed our family immigration medical recently, From the beginning to end everything was explained & it was super quick. Staff was friendly and helpful, Thank you so much for the great service!

This was my second time to come to Selwyn House Medical Centre for medical examination, and I once again felt the professionalism, friendliness, patience and quick response of the team. Very pleasing experience. Thank you Dr Pal and Linda! I appreciated your help and support. I would like to have this opportunity to express my gratitude to you. Highly recommended!

The doctor and the reception are being very nice, being kind and very clear to tell me what to do next, highly recommend

Recently visited for immigration medicals, very impressed with the efficient and professional service provided by all departments. Lovely, friendly staff, made us feel we were in good hands from start to finish.

I did immigration medical and my experience was very pleasing. If you live in the east side of Auckland, this should definitely be the place. Doctors and staff members are all nice. THANK YOU! You are so good!

In my opinion, Selwyn Medical centre is one of the most welcoming and helpful centre. I had to undertake medical examinations and I was worried and unsure about which way to go. But when I arrived at the counter, the process and directions were provided so clearly. When I met the doctor Jit Pal, his knowledge and explanation gave me great confidence in terms of my medical needs and I am very happy to be in the hand of such great doctors.

Thank you Doctor Pal and the team for helping me.

Best Regards,

Thierry
Toinette

Very nice, patient and helpful:)
Linda and the doctor are so welcoming and gave me very careful guidance and help as my English is not that good. And the process of immigration medical examination is very fast. Highly recommended (≧≦) /

Very efficient process, made even easier by the cheerful and helpful help from Linda, at the front desk.

Highly recommend!