Shoe Clinic Newmarket

Came into the Shoe Clinic Newmarket store on Saturday afternoon as she needed special shoes. The shop assistant was very helpful. He got her to try various options and always with a lot of patience and professionalism. Highly recommended.

Really happy to have been served by Bree who helped fit me into the most comfortable running shoes I've ever worn. Will be returning in the future.

Great staff and super helpful, I was fitted by the lovely Bri who sold me the comfiest shoes ive ever had in my life

The mid age lady there was awesome. It is very clear that she loves loves her job, congratulations to shoe clinic company having this person in their team

Thank you Elie for fitting me out with some Hoka Bondi 7s. Amazing experience at this store. Highly recommend.

Elie was great. He was really helpful and explained things well. Got a great pair of shoes. Thank you Elie!

Fantastic service - even investigating & ordering a smaller size direct from the manufacturer (as they dont usually stock such a small size)! Thank you Rueben, we will definitely be back & appreciate the efforts you went to during level 3, to enable us to buy shoes for our toddler & preschooler! No issues with exchange of size (as we couldnt try on under level 3). Fast dispatch & delivery. No hesitation in recommending Shoe Clinic! Thank you, I have 2 very happy kids

This is the second time I've purchased with them and I absolutely love the great service.

I have received my running shoes within a day and a nice running tee as a present.

I would highly recommend this store for its outstanding customer service and knowledgeable staff.

The best place in Auckland to buy your new running shoes!

The staff are so knowledgeable and helpful and I was fitted with a great pair of shoes. The sales assistant Eliza - also a trained physio - recognised the issues I was having with my running style and was knowledgeable about every shoe she recommended. She gave me lots of options to choose from and I felt really confident in what I was buying. They are the best running shoes I've had so far and have sorted out my shin splints and ankle pain.

I would highly recommend this store for its friendly and knowledgeable customer service and great selection of shoes.

Always awesome service from these guys and there's a huge range to choose from. Getting really good use out of the shoes and socks they've recommended and the quality's been great.

If you call or email you get a prompt courteous reply from the Manager Ruben. Then I bought a show tried it looked good. But once I put my new orthosis in I could not even put my feet in to the shoe. Ruben was busy. So I was served by Elie. He knows his shoes. We tried different models, different sizes until we found the right shoe. Which actually was little cheaper which he refunded. The entire process took a very long time. Right through the process he was courteous & didn't hurry at all. After we choose the she he me to try the shoe by walking around a little.
For shoe clinic it is all about the fit.
This is first time I have been to Shoe Clinic. I will shop again & recommend my friends to go there. I have purchased same brand of shoes in others stores. But the service you receive is far superior. They sell you a service.s I said before Its all about the fit.

Amazing customer service from Reuben at Shoe Clinic Newmarket during the level 3 Auckland lockdown. I phoned to check on availability of some running shoes not only did they have them in stock but they were personally delivered to our door within a couple of hours. Highly recommend. Thanks!

After a few disappointing stores, we walked into the Shoe Clinic for some new running shoes and had the most incredible service from the moment we walked in. Reuben assessed my feet, running style, and was incredibly patient while he helped me find the perfect shoes. His knowledge was amazing, and his customer service even more outstanding. I will definitely return when I need my next pair, thank you very much. Highly recommend!

Brilliant customer service by Reuben. He is very knowledgeable and patient. Very helpful and will suggest you shoes that suit your needs.

Want to walk more comfortable then check out the stock and get a free evaluation on their testing treadmill

Amazing Service. The guys are the shop really know their stuff and are super helpful! It's great to get the shoes that actually works for me!

I cannot recommend this store highly enough. Today I visited with the intention of buying some new runners and I was not disappointed. From the moment I stepped into the store, I was made to feel welcome and relaxed. I was helped by Reuben who has the most amazing customer service skills I have ever witnessed. He was calm, knowledgeable, attentive, patient and knew when to ask questions and what questions to ask. He made what could have been a painful experience an enjoyable and rewarding experience instead. The shoes I purchased fit perfectly and are so comfortable, I can't wait to head out and give them a go. I will definitely return when it's time for a new pair. Guys, please continue to give excellent service as it's hard to find stores that care about the process as much as the end result. Thanks again!

Can't give these guys enough stars! Rueben fitted me with the best running shoes I've ever had and he was cool without being pushy. Then when one of the shoes busted (not his fault) he sorted out a replacement for me within days - just in time for my half-marathon. Seriously the best customer service I've had in years. Def recommend these guys!

Didn’t order in the shoes I asked for and ended up coming in twice and walking out with nothing.

Really impressed. It's the first place I've ever bought shoes where they've taken the time to actually analyse my foot structure + exercise habits. Result: Only had to pick from two options (I hate shoe shopping so this is a total win), and had pros/cons from Rueben and a tread-mill run to help me decide. In and out in 30 minutes, and really happy with the result. Won't bother going anywhere else for exercise shoes.