Sleep Gallery Sylvia Park
Address | 393 Mount Wellington Highway, Mount Wellington, Auckland, New Zealand |
Phone | +64 210 823 5696 |
Hours | 10:00-17:00 |
Website | www.sleepspace.co.nz |
Categories | Bed Shop, Bedding Store, Bedroom Furniture Store, Furniture Store, Mattress Store |
Rating | 4.9 44 reviews |
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Sleep Gallery Sylvia Park reviews
44Its my first time getting the Tempur pillows (there are a few sizes to choose from) and Deb has provided excellent service in helping me to find my fit as well as painless aftersale customer care. Recommended!
Deb, Colin and kian, I cant thank you enough!
For the first time in 8 years I am now sleeping throughout the night! I am waking refreshed and without the chronic lower back pain I have become so accustomed to. Having been through 5 failed lower back surgeries and multiple spinal fusions, this is huge for me.
Your attention to detail and the individualised, genuinely caring help in selecting the correct bed for me, was super refreshing.
As a physiotherapist of in excess of 30 years experience I will be recommending Sleep Space to anyone in need!
Thanks so much team
Dean R
Disappointing communication. There were three small delays in our bed being ready to collect which we were never called about, after the third time they offered free delivery. The delivery guy put a long cut through the upholstery (accidents happen) but again we had no contact from the owners until I called them over a week later. Last week I was assured the replacement base would be delivered today, but again, no contact. It has now been over two months since our purchase.
3 stars because service was very good in store and we are happy with the bed (despite the damaged base.)
We wandered in to sleep space fairly accidentally, we’d talked about buying a new bed but had been avoiding the Fluorescent lit, pushy salesmen experience we thought we needed to endure to get one. How wrong we were! The Sleep Space has such a calm inviting atmosphere, the music is perfect, the upholstered headboards are gorgeous, everything is lit and displayed beautifully (it even smells great!) and Col really knows his stuff! He was available to answer our questions but we never once felt like we were being hovered over or sold too. We have upgraded from a queen to the comfiest super king I’ve even laid on and some cloud like pillows. We couldn’t be happier - what an amazing space and superb shopping experience you have created!
I cant recommend Sleep Space enough. Deb and Colin are exceptionally nice people and very knowledgeable.
My wife and I had to replace our initial purchase and every effort was made to make the exchange experience easy and fair.
Colin was extremely patient and thoughtful throughout our decision making and made sure we were able to participate in the sale prices long after the sales had ended.
Great team, great beds. Wont go anywhere else henceforth.
Massive thank you to Debbie and Collin at Sleep Space! They were super helpful in the selection of our beds but their customer service and communication was amazing too. We are so grateful that Debbie locked in sale prices and allowed us to make flexible payments. Super happy with our purchases! If your looking for quality beds with an affordable price tag, make Sleep Space your first stop. Debbie will listen to your needs and suggest accordingly. Thanks again!
Deb was great. The experience was great. We could take our time and we ended up with a great mattress.
Right away from when my partner and I walked in, we knew this was a quality establishment.
From the subtle scent of candles, a calm inviting feeling about the space and most importantly the people, being welcoming and warm but with zero pressure we couldn’t help but walk out after buying a new mattress which we hadn’t intended on.
The staff are the owners themselves and have decades of experience in their trade. Coupled with top quality stock, this is one of the best retail experiences I’ve had in years.
I highly highly recommend this store.
We had a wonderful time shopping for a bed at Sleep Space, the owner was friendly and knowledgeable. This place also has a great selection of beds reasonably priced, and the space is very well laid out with a subtle calming scent, making it a pleasant experience overall. We can't wait for our new bed to arrive! Highly recommend this place to all looking for a new bed.
Excellent service from Colin. Helped us chose a great bed. Great people to deal with.
Some quality issues came up on the suppliers end, and Colin went out of his way to make sure everything was resolved.
Can't recommend Sleepspace enough. Look no further if you are in the market for a new bed.
Deb made purchasing a bed very easy in this complex changing field. Customer Service amazing and very smooth with all her knowledge. Will be suggesting Sleep Space to anyone I know who is looking for a bed, terrific parking, very tranquil shop.
Deb was great. She took the time to work with my wife and find the right bed for us, all while having our kids running wild in the store.
Extra kudos to the delivery guys who really took care with our new purchase and set the bed up exactly how we wanted it.
Top marks!
We have been looking to buy a new bed for a while and visited all the big retailers who never seemed to have the answers to our questions like 'what is the best position for me to be in when recovering from knee surgery' OR ' i constantly have lower back pain, can a Tempur adjustable help and how? '
Deb and Colin at Sleep Space spent time with us, asking us questions about our lifestyles and what we were used to as far as beds go. Quite simply, they cared about us as individuals, whether we were serious shoppers or not.they cared.
We ended up making the best decision of our lives and purchased a Tempur adjustable with a mattress that was perfect for me and another that was perfect for my husband.
Adjustable beds are not just for old people! We have never been happier with a purchase in our lives.
Thanks Deb and Colin
Col was very knowledgable and helped us choose the best bed to suit us. We are looking forward to putting the bed into the new house. They were very friendly, their service was beyond what we would have expected. We highly recommend them.
Colin and Deb were fabulous to deal with. Not only did they find me a mattress that I love, it fitted into my budget. Their range on offer was fantastic and knowledge and assistance outstanding. If you need a bed these are the people to see.
B ought a bed from this shop was a totally awesome experience live down in rotorua the service was excellent and they were very helpful and friendly would recommend any one wanting a new bed to buy from this shop first class in every way
We got a wonderful DreamWool bed here. The owners are very helpful and have a great bed selection, including some good eco-friendly mattress options. With free installation and set-up, our experience was a breeze from start to finish.
We loved Deb and Colin’s simple no pressure way of explaining the science behind the Tempur bed system. It made the decision easy, and we are rapt with our new bed. The team at Sleep Space Sylvia Park really know their stuff and nothing is too much trouble. They were so patient as we worked through the options and really listened to our questions, and we got honest advice. The service was faultless, Colin even delivered and set the beds up for us. Mark and Lyndsey
I have recently purchased a Tempura bed from Deb at Sleep Gallery.
I really appreciated her help and advice. The service was great and I have never slept better!
Such a friendly and warm store - not like any other bed store I've been to! The customer service is great. Col & Deb are very easy to talk to.also their candles smell amazing! 10/10!