Smart Auto Shop
Address | 9 Marjorie Jayne Crescent, Ōtāhuhu, Auckland, New Zealand | ||||||||||
Phone | +64 800 422 433 | ||||||||||
Hours |
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Website | www.smartautoshop.co.nz | ||||||||||
Categories | Paint Store, Vehicle Inspection | ||||||||||
Rating | 3 2 reviews | ||||||||||
Nearest branches Smart Auto Shop — 14 Walmsley Road, Ōtāhuhu, Auckland |
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Smart Auto Shop reviews
2The folk at Smart Auto Shop have repaired and repainted my rear bumper after a fender bender. The workshop is very busy and they're well equipped. The service is no frills, but so is the price. I left my car with them, caught the train home (300m walk to Otahuhu station) and 24 hours later it was all ready. The paint finish is excellent. I will definitely be back.
I would say these guys are fraudulent.
My car had frontal damage due to a low speed crash. They repaired it and on the surface it looked great, but upon closer inspection there were some major issues.
I decided to get a second opinion and took it to a very reputable body shop.
What they didn't check was the chassis. The front rails were bent, they cut some of the wiring loom at the bottom, taped it back together with painters masking tape, they cut out a sensor completely causing my car to show CEL and occasionally not start, they missed out few bumper supports, they chopped off one side of the front bumper brace and didn't even screw the other side back properly.
I took it back to them, and they maintained they did a good job and said that the damage was heavy and for the price its really good.
Unfortunately I got the contact of this body shop from an acquaintance because at the time I didn't know where to go. He said he knows a body shop that would give me a good price. What I didn't know is that they are in cahoots and in a bid to avoid GST they didn't give me an invoice. Hence I have no paper proof.
I threatened to take them to the dispute tribunal but they instead threatened me saying I have no proof and they will call police for trespassing if I don't leave.
In the end its all my loss. None of the parts they replaced could be reused so the bill to have it mended properly made it uneconomical coupled with the fact I already made a loss paying for the bodged repair. In the end I had to write off a car I really liked.
Their painting was good, I think for small jobs they will be fine but based on how they treated me, you be the judge and decide weather you want to support a business like this.