Tend Symonds Street Medical Centre

Had an appointment with Dr Vaughan - it was my first appointment with Tend so I had a little bit of nervousness but Dr Vaughan settled them straight away. He was so efficient and warming in the questions he asked and I left the appointment with all of my medical needs meet. Could not recommend the Symond's Street Tend enough, or furthermore, Tend as a whole company.

Simple, easy to use app with all payments handled via the app so handy

Loved having a doctor/nurse who made me feel listened to and comfortable, top notch care and I look forward to going to the doctors again 10/10!

Tend is a great GP clinic. The app makes it very easy to manage appointments and everyone is so friendly and welcoming. Would definitely recommend!

The best experience at a doctors clinic I’ve ever had. Dr Lock was so friendly, helpful, and seemed to really care about helping me out. The walk in and out process is easy too as everything is done through the app (the reason I originally switched across to Tend). Could not be happier!

Booked my immigration medical appointment and came all the way from West Auckland, when arrived they cannot find me on system and gave me an other date
Worst management and such a waste of time coming here

Smooth easy experience.

They even got me 2 extra free tests I wanted done!

I was able to get in, get comfortable, get diagnosed, get informed, and leave feeling safer. My gp: Vaughn was incredibly knowledgeable.

The app was great at letting me know ahead of time when to arrive. It provided a smooth user experience for making appointments, checking in with their support staff, and seeing my test results.

Much more high tech than most practices and the benefits show. Seems like they are constantly improving.

Great experience this morning with Dr. Lock. Kind, empathetic & clearly very knowledgable with a balanced view to healthcare. Now making the jump to Tend as my primary GP!

They have been stellar so far. Highly recommend Tend, especially Dr. Ciaran. My last GP clinic was dysfunctional, it is refreshing to see an efficient clinic. Cheers team Tend.

I went to get my regular checkups done. The new management and new offices are beautiful. Highly competent and very friendly staff.specially Dr Tahira and Ms. Nida Furqan have excellent patient dealing. Best location in the heart of CBD. Enough car parkings.

I did the immigration medical check up here recently. The place has been renovated, looks fresh and fancy. Staff is so nice and professional as always even they are super busy now. When I had problem with the medical result from immigration, their staff Lorena was so helpful to follow up and arrange further tests for me immediately. Thank you so much Lorena! It was my second time here, highly recommend to anyone who ask for good services! And remember to make a booking in advance but not last minute walk in.

Went for an immigration medical and Dr Mei Ling Lee was amazing also the nurse and receptionist. Overall great experience. Took a while to get an appointment but they’re understandably busy.
Really clean inside.

Really loved the way they deal with clients. Specially the 3 ladies at the reception a big thank you for sorting out my immigration medical date. A big relief now.

Excellent service by everyone. They went out of their way to assist me with my test and also my 2 kids. Special thanks to Nida for her help.

Highly recommended Medical centre. Staffs are very nice and response quickly to the queries. They have parking space for customers as well. Clinic is very clean. My results came out fast. Keep up the good work.

Absolutely the worst medical centre in all of Auckland CBD. Zero patient care and terrible service for patients. The staff are rude, lazy and indifferent.
If you want to get things done, then this isn’t the medical service provider you want.
You’re better off trying Vic Med in CBD. At least Vic Med care about patients.

Company without any commitment to customers, I sent an email to make a reservation 3 weeks ago and so far I have not received any response, today sending the 5 email to them, I received the news that they are already full book for February.
Unbelievable.
I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
Be careful because you could be putting your residence at stake and they have no commitment to customers.

Big shoutout to an amazing, friendly and very helpful team! Had a great experience doing my medical for immigration purposes there. Highly recommended

Good service. A bit of a lengthy wait after our booking and X ray machine was broken but overall good service

Immigration medicals. Friendly staff, professional service and results submitted to Immigration within 5 working days. Thank you Lorena Statklewich! Highly recommended.

Great experience. Efficient, polite and humane staff indeed. During the level 4 lockdown, I inquired about doing an extra test for my immigration medical, because the clinic (with rude and cold staff unfortunately) where I had done my whole immigration medical never got back to me! Lorena, a healthcare assistant not only provided immediate guidance, but also offered to upload my test results on INZ website. I'd certainly approach SSMC for medical services in future.