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The Bunk House

Address 4/42b John Spencer Way, Rukuhia, New Zealand
Phone +64 800 777 321
Website www.thebunkhouse.co.nz
Categories Bedroom Furniture Store, Bed Shop, Bedding Store, Furniture Store, Household Goods Wholesaler
Rating 5 21 review
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The Bunk House reviews

21
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Bruce
05 February 2023 23:46

Our son (5) loves his Bunk House bunk! He has the Talia model with pocket spring mattress. A super solid and good looking product. The owner, Kim, is a pleasure to deal with and makes the decision making process a breeze. We're now looking to buy another bunk for our daughter. We highly recommended the Bunk House.

Amelia
26 December 2022 17:55

Kim was awesome to deal with when we went in store. The bunk was available and we collected quickly with no issues. The instructions did say allow 60mins but I would definitely allow longer than that. It is very sturdy and well made, we are very happy.

Charmaine
05 October 2022 20:55

Kim is amazing! I drove quite a way to see the bunks in person because I was unsure which ones I wanted to purchase & bunks make me a little nervous so I wanted to make sure I was getting something durable and safe because my son really wants a bunk bed. Kim was so incredibly helpful, answered my questions, gave me advice, there was no pressure at all, even helped me pick the right mattress. I had trouble with setting up payment and he was super helpful with that also. He also organised delivery for the following day & was quick with responses. The best customer service I have honestly ever recieved from someone, I was even raving about it when I got home, not a lot of genuine people around like that anymore, was a good experience and I left feeling super happy and comfortable with my choice. My son is very excited for his bunks to arrive today. Thank you again!

Vibeke
16 September 2022 15:33

Kim was fantastic to deal with. Efficient and helpful, he made the entire transaction quick and easy. Kim also arranged for the bunks to be transported to Queenstown and they arrived on schedule despite the dodgy weather. The bunks themselves are fantastic. They are very solid and look great. A very pleasing experience overall.

Brett
28 July 2022 20:49

Brilliant business to deal with. Great quality mattress and beds, reccommend 110%. Thanks guys.

Aishwari
05 October 2021 21:44

We brought the Metro Bunk for our girls with 2 pocket spring mattresses. Very good quality.they were so happy) Paid and was delivered by evening the same day. Very happy with the product and services. Highly recommended. Unlike some other branded shops we went to, where the waiting time was 12-14 weeks. Thanks Kim for the tips on installation and your service.

Sharon
20 June 2021 16:44

The Bunk House = Great Quality Products, Great Service, Great Communication and Quick Delivery. Thank you Kim.

Highly recommend The Bunk House)

We are so impressed with the Talia Bunks and 2 x Sleepmax pocket spring mattresses… they have exceeded all our expectations…. Ordered and paid for them on the Saturday and were delivered on the following Wednesday. (being mindful The Bunk House is closed on Sunday and Monday).

Purchased from The Bunk House after having purchased bunks and mattresses from Harvey Norman Furnishing and waited 9 weeks for them to be delivered. I cancelled my order with Harvey Norman Furnishings and purchased from The Bunk House.

The best choice I ever made!

Ilya
30 December 2020 18:47

Just want to say thank you to Kim and The Bunk House for the smooth process purchasing a bunk bed for our kids. Kim gave good advice, was friendly and helpful in any way possible. He answered all our questions, showed us a few options suiting our criteria and even gave me a hand putting everything in my car. Ended up buying a bed with two new mattresses. Children were stoked ️ Highly recommended!

Anne
17 November 2020 16:06

The best selection, some bunk designs not seen anywhere else, they have every option! Good competitive pricing and the chap that served me was very helpful.

Emily
13 October 2020 17:00

I highly recommend The Bunk House, Kim is super helpful and very efficient. He was able to deliver a bunk to us the following day after we were let down by another supplier. In addition, when we couldn't assemble our bunk correctly, he sent someone around that same day to fix it for us. A huge thank you!

Emily
27 February 2020 11:17

I highly recommend The Bunk House, Kim is super helpful and very efficient. He was able to deliver a bunk to us the following day after we were let down by another supplier. In addition, when we couldn't assemble our bunk correctly, he sent someone around that same day to fix it for us. A huge thank you!

Ember
10 September 2019 0:47

Every part of the experience of buying bunk beds from The Bunk House has been fantastic! From turning up at the show room on a rainy day in the school holidays, Kim was very tolerant of the children and able to explain the pluses and minuses of all the different beds.

The bed we chose is very high quality and can separate into two separate beds (King Single and Queen) when the kids are done with sharing.

The purchase process online was easy, as was delivery. Kim was flexible to fit in with our busy family schedule, and the beds were delivered on time and even put together for us! I couldn't have been happier.

Only trouble now is all the neighbourhood kids come to play on them!

I would highly recommend shopping with the Bunk House! We have been really pleased!

Nicola
22 July 2018 13:20

Excellent service from start to finish, visited store with one thing in mind changed our mind thanks to advice that other item would suit us better & that item was cheaper for us to purchase. Purchased item over the phone real easy, delivered & installed, also replaced blemished part no questions
would purchase again from this store if needing anything for the bedroom

Emma
21 June 2018 23:53

Extremely happy with our new Rodeo Bunk for our daughter. Bit tricky to do ourselves so Kim sent Tom out for us! All done and it fits like a glove! Absolutely delighted with the price and personal service! Thanks so much Emma Foley

Luisa
08 June 2018 14:41

Absolutely love this place. Highly recommended. We have purchased two sets of Kelli king single bunks for our children. Kim the owner is awesome. Thank you very much.

Tally
31 March 2018 19:35

A great place to get a sturdy kids bed at a moderate price. I wanted something very specific for my daughter and was willing to wait for it to come in, after a delay, it still wasn't in. I was then offered a similar (but better, I think) bed to have delivered at no extra cost. Bed was pretty easy to put together. Trundle was a little more difficult. Nice sturdy bed that will last. Highly recommend.

Megan
06 January 2018 7:37

My best ever online shopping experience. Delivery exactly on time as promised. Helpful staff responded quickly to my questions and gave great advice on mattresses.

Bunk set is even nicer in real life. Very sturdy and solid. My daughter is loving her new palace.

Will definitely purchase from the BunkHouse again.

John
17 November 2017 11:06

Great service and advice. Some excellent designs that i haven't seen elsewhere. Very happy customer.

Jodie
18 September 2017 10:00

We purchased the Cooper Duo Bunk and could not be happier, it is strong, sturdy and looks great. The whole purchase process was easy and hassle free with great communication. Would highly recommend The Bunkhouse to anyone needing to purchase bunks.

Rowena
31 July 2017 7:12

Kim and his wife were very easy to deal with, friendly and accommodating. Kim was very patient dealing with all my requests and constant asking. Excellent customer service! Very happy with my purchase of the bunk bed and mattresses. Their prices are very reasonable and competitive. Definitely 100% will recommend and will return if I need beds/mattresses again.

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