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The Framers Guild - Royal Oak

Address 691 Manukau Road, Royal Oak, Auckland, New Zealand
Phone +64 9 625 2855
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-19:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday10:00-17:00
Website www.theframersguild.co.nz
Categories Picture Frame Shop
Rating 4.7 64 reviews
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The Framers Guild - Royal Oak reviews

64
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callumjts
18 September 2023 19:45

Really helpful team. Needed a small replacement piece of glass after an accidental breakage, they cut a bit to size and because it was so small they did this one free of charge. Thanks guys

Georgina
01 September 2023 20:55

So grateful for Alex who whipped me up a beautiful frame in record time when I needed it. So helpful and understanding, and the frame is beautiful. 10/10 would recommend and will be coming back

Richa
31 August 2023 7:18

My family and I have been coming here for the last 20 years. Excellent service and framing, in particular highly regard Alex’s work and customer service

Tessa
15 August 2023 6:25

So happy with the work done by the team at the Framers Guild. Beautiful frame and great service! Will definitely return.

Bishal
09 August 2023 23:15

I have got couple of my paintings framed at The Framers Guild and so happy with the work they did. Alex is highly knowledgeable about what he does. He helped me to choose the right frame for my artworks.
Very professional service.
Highly recommended

Chris
20 July 2023 22:54

Very pleased with the 3 frames we got and even got a custom size made at no extra cost. Friendly and helpful staff.

Suzy
20 June 2023 16:30

Fantastic service and excellent framing to very high standards. Our special rugby jersey required re-pinning and reframing and a top-notch job was completed by the team. Recommend highly and reasonable pricing for the quality work.

Jessie
20 June 2023 9:33

Friendly helpful staff. Good quality frames and workmanship. I highly recommend The Framers Guild and I'll definitely come back again.

Olena
04 April 2023 7:45

This shop served me twice, both in excelent way. First time when I could not find frame in store for my artwork they in minutes made me castom mat matching artwork for frame for very reasonable extra. Second time they put new pins in my own frame for free. I wish you guys all the best.

Peter
15 March 2023 3:40

Great service from very knowledgeable team. Always look for the best option for you and your art.

Chris
15 March 2023 1:51

It's the little touches that make a difference with service and The Framers Guild surpassed my expectations with the creation of two frames for some recent family photos. The finished product looks amazing with the photos and the quality is much better than the mass produced ones in bigger stores. The frames were packaged well with the delivery the company went out of their way to make sure the frames arrived safely with us.
Primarily we chose The Framers Guild because of the custom size of the photos limited options elsewhere but now I would happily go back for any photo frames we need in the future.

Dylan
10 March 2023 18:34

Alex and the team at The Framers Guild were so accomodating and the quality of work, plus attention to detail was amazing! Would recommend to anyone!

Rachael
10 March 2023 17:18

Fantastic quality. Great selection of frames and great advice on different styles. 100% recommend.

javier
23 February 2023 10:10

I had an excellent experience working with the Framers Guild. Fantastic personalised service, passion for their trade and great attention to detail.

I definitely recommend them. They will go the extra mile to keep the highest standards of service and delivery of product.

Nicole
06 February 2023 23:09

I had wonderful customer service - I was in a rush for the delivery and the store hand delivered gorgeous frames to my house. Outstanding. Great price and quality frames.

Cilla
02 January 2023 11:52

I drove over an hour to pick up an A0 frame this week, and got it back home and the glass keeps popping out of it, but that's not as bad as the service I received. The older guy who works there shouldn't serve customers. He was very rude and impatient. The young lady who was serving me initially, was lovely and helpful until the older guy turned up and took over. Asked if I had paid for my frame twice then ordered me to key in the price myself on their eftpos machine! He carried my frame to the car, but ordered me out of the store as If he was doing me a favour, after I had just spent money in store.
If you don't like serving customers, then stay out the back and let the other helpful and polite staff members serve.
Although the frame is not in perfect condition, it's not worth my time coming back to your store.

Linda
05 December 2022 18:49

This is one of the best framing services I know of. The Framers Guild are both professional and friendly. They have provided me with sound advice on framing fine artwork and prints. Recommend very highly.

Ian
23 November 2022 11:50

Simply outstanding service and the best quality framing I have experienced. Alex goes way above and beyond in meeting customer expectation and his attention to detail is astonishing. We had a very difficult-to-mount, signed rugby jersey and a family embroidery sampler from 1947. Alex produced two finished items that now hold pride of place in our home. Thank you Alex - we appreciate the great effort you made in making these just perfect.

Candice
29 September 2022 13:03

Quality of the cutting down of a large print we gave them which they then mounted and framed for us was awesome. Then they went out of their way at the end of the process as well. Really good price -the cheapest I could find so I went to them even though I’m on the other side of town. Highly recommend

Luca
15 September 2022 23:47

Bit late of a review but on Monday the 15th of Aug had such a great customer service experience getting a quote from a lovely dark haired young woman who was super friendly and personable and was more than happy to explain different options to us. Left feeling really chuffed definitely will come back to get what I need framed up done.) Thank you!

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