The Laundry Spot Browns Bay

Exceptionally well organised, crispy neat and tidy place - you can see from the first glance that owners love and cherish their business. There's no need to mention the quality of a job done: it's always high and completed in time. I wish I would discover this spot earlier.

I today I saw the most appalling and unprofessional behavior from any business owner. As I was on my break at work I heard a mother in complete distress. She was being yanked and pulled at aggressively by the woman owner, this was all happening while the mother had a very young baby in her arms. I have never seen a baby so upset.

I went over and praised the mother for standing her ground as the rug she brought in, came out damaged with holes, which I saw myself. I understand why she refused to pay. I wouldn't have either.

The male owner also came out, who was not physically aggressive but pushy, telling her she has to pay and tried taking the rug. He then gave up, finally accepting that he was not going to get the payment for something that had been damaged under his care.

There is no need for that type of behavior. Even though it was not my item, I will refrain from doing any type of business with you.

To the young lady with her baby, even though I do not know you. I am proud of you for standing your ground! I hope you and your little one are OK.

The owners are rude and aggressive. When I came to pick up my rug, I found that it was covered in little pulls/holes. When I pointed these out to the man, he just smiled and nodded. I tried to tell them I wasn't happy and didn't want to pay for them ruining my rug. When I tried to leave his wife came and was incredibly aggressive, yelling, screaming, and trying to yank the rug off me. I was holding my baby in my other arm and was astonished. But I held my ground and explained to her about the holes. She kept yelling and yanking. So I yelled and yanked back! They followed me out into the street with more screaming and yelling. It was awful. I was shaking, my baby was screaming. I wish we could have sorted it out with regular talking and negotiating.

Clean and kind. Bit expensive comparing to other place. But you don't need to buy a charging card for first time, you can just pay the laundry cost to a staff there, then he will tap his card to start machines.

3 size of machines to choose from. All machines have eftpos. Open late. Washes clothes well.

First experience of a Laundromat.
Amazing place and a chore helper (Dryers) I shall definitely be using more often.
Super friendly staff. Felt welcome immediately and I got to look at the other shops while I waited 30 minutes for hot dry sheets and blankets.
Felt like I achieved alot this morning

The owners are really great - no matter how big the laundry is they get it done the next day.

The owner is really rude.
He opened the dryer door as soon as it finished, and looked like he was going to pull it out. I was actually right there - he was at pains earlier to say I'd be charged extra for being late.
It had my bras and underwear. So I asked him politely not to touch it. He became angry, and hovered next to me saying how I shouldn't come here if I don't like how he does things. So I won't.

Very helpful lady, prompt service.large blanket cleaned. I'll use The Laundry Spot again for heavy loads.

I went there to wash a down feather blanket and the couple working there were both very helpful and gave me good advice. The laundromat is very clean and tidy.

Staff are sometimes friendly but sometimes not understanding at all. I'm juggling taking care of my son, working and getting the laundry done. Occasionally I'm not able to pick the laundry up as quickly as I'd like to and it's not met graciously. I now feel uncomfortable returning and will take my business elsewhere.

Owners are really nice. There prices are pretty good. I bring my mum and dads washing down there. So nice to have it all clean and folded waiting for me.

Lovely owners, very clean. Really appreciate them being open during lockdown as our machine kicked the bucket on day 2. Great value.

Prices are excellent.service tops! I left my down duvet there to be cleaned.fetched ut a few hours later.spotless!

Why had I not thought to use The Laundry Spot before now?

After years of struggling with washing and drying duvets (covers and inners) and all the other bedding.a quick drop off - a walk along the beach and a glass of wine with a friend - and the fabulous Yan had all my bedding washed, dried and folded by the time I returned!

The amazing thing is that everything looks brand new!

Thank you SO much!

What a lovely experience we had tonight! Friendly and helpful people, we felt welcome and the shop is clean and calm. Not expensive at all. You'll be seeing me and my family again!

Absolutely incredible service and business. I cannot speak highly enough about Laundry Spot. The bonus of the designated car parks is great and the owners are a delight to deal with. HIGHLY RECOMMEND!

The best laundromat on the shore! Clean, modern facilities and the added bonus of designated car parks. The owners are a delight to deal with and the service is exceptional. HIGHLY RECOMMENDED!

Love The Laundry Spot. Great prices. Nice, clean, modern machines. Staff are absolutely amazing. I go every week.

I just tried the Laundry Spot in Bute Road earlier because I read many positive reviews about this laundry shop and I experience the same thing. It has an excellent customer service and the owner is a very nice guy. From the moment I entered the shop he was accomodating and will teach you the process on how to use the machine and pay, they have a card that you can use to operate the machine it cost just $3 and you can top it up. He gave me a 2 mins.free for the service that I chose (drying). Reasonable price, will definetly come back again.